Back to IRS

Caleb Stone

Filed with Jackson Hewitt but WMR shows Return Not Found - Anyone else?

I filed my taxes through Jackson Hewitt and got confirmation but when I check Where's My Refund it keeps saying information not found. I triple checked all my info is correct but still nothing shows up. Its been 2 weeks already anyone else dealing with this?

Tax pro here - this is actually pretty common right now. If WMR isn't showing your return, first make sure you're entering the EXACT refund amount from your return. If that's not working, you might need to pull your transcript to see if the IRS actually received it. Sometimes there's a delay between acceptance and WMR updating.

0 coins

how do i check my transcript? im so confused by all of this 😫

0 coins

You can get them at IRS.gov but honestly its complicated to understand all the codes and dates

0 coins

Hey! You should try taxr.ai - it's this new tool that reads your transcript and tells you exactly what's going on with your return. It costs like $5 but saved me weeks of confusion. You can check it out at https://taxr.ai

0 coins

is this legit? seems to good to be true 🤔

0 coins

100% legit! It analyzes everything and gives you actual dates and explanations in normal english lol

0 coins

I was skeptical but tried it - best $5 I've spent this tax season fr fr 💯

0 coins

Same boat! Filed with JH 3 weeks ago and WMR still showing nada 🤡

0 coins

this is so frustrating!! did you call them?

0 coins

tried calling but was on hold for 2 hrs then got disconnected smh

0 coins

Check your bank account - mine never showed up on WMR but the refund randomly appeared last week

0 coins

The IRS systems are a joke fr. Welcome to tax season hell 🤮

0 coins

facts. its like they living in 1985 still

0 coins

mine finally showed up after 3 weeks. just keep checking

0 coins

Had the exact same issue! Filed through Jackson Hewitt in early January and WMR was showing "not found" for almost 3 weeks. Turns out JH had a small error in how they transmitted my SSN to the IRS. Called JH directly (not the IRS) and they were able to check their system and confirm the return was accepted but there was a processing delay on the IRS side. My refund finally hit my account yesterday even though WMR never updated. Don't panic - just give it a bit more time!

0 coins

IRS AI

Expert Assistant
Secure