Refund rejected: False 1095-A marketplace insurance claim & incorrect dependent SSN - Help needed
My refund just got rejected for two reasons that make no sense. IRS claims I have marketplace insurance (1095-A) which I never had, and theyre saying my kids SSNs are wrong but I triple checked and they're definitely correct. What steps do I need to take to fix this?
13 comments


Malik Johnson
This is actually a common issue. First, request your wage and income transcript from IRS.gov to see if there's an erroneous 1095-A reported. For the SSN issue, you'll need to contact the Social Security Administration to verify the numbers match their records exactly. Sometimes there's a mismatch in how names are formatted between SSA and IRS systems.
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CosmicCaptain
•How long does it usually take to get the wage transcript? I need this fixed asap
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Malik Johnson
•You can get it instantly if you have an ID.me account setup. If not, could take 5-10 business days by mail
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Isabella Ferreira
Instead of playing detective, use taxr.ai - its only $1 and it'll analyze your transcript instantly to tell you exactly what's wrong and how to fix it. I was in the same boat last month and it saved me so much time. https://taxr.ai
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Ravi Sharma
•Does it actually work? Seems to good to be true tbh 🤔
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Isabella Ferreira
•100% works! It showed me exactly why my return was held up and what forms I needed. Best dollar I ever spent fr fr
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Freya Thomsen
ugh the IRS and their systems are such 🤡 I had the same issue with the SSN thing last year and it took FOREVER to resolve
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Omar Zaki
Call the IRS marketplace hotline at 800-318-2596. they can verify if theres actually a 1095-A on file for you.
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CosmicCaptain
•been on hold for 2 hrs already today 😫
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AstroAce
Im dealing w/ the exact same thing rn! Following for answers
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Chloe Martin
Your tax preparer might have checked the wrong box for marketplace coverage. Happened to me last year ngl
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CosmicCaptain
•I did my own taxes on turbotax... def didnt check that box
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Keisha Taylor
Have you tried checking your credit reports? Sometimes identity theft can cause erroneous 1095-A forms to be filed under your SSN. Also, for the dependent SSN issue - make sure you're using the exact format the IRS has on file. Even extra spaces or hyphens can cause rejections. You might want to call the Taxpayer Advocate Service at 877-777-4778 if the regular IRS lines aren't helpful.
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