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GalaxyGazer

My tax refund was denied - need 1095-A but I only have 1095-C from my employer

I'm at my wit's end and hoping someone can help me figure this out. I had marketplace insurance through healthcare.gov back in 2023, but switched to my employer's insurance for all of 2024. I just finished filing my 2024 taxes and thought everything was good to go. Hit submit, felt that relief we all feel when taxes are DONE... and then boom. Got a rejection notice saying my refund was denied because I needed to include a 1095-A form. The problem is I only have a 1095-C from my employer for 2024! I didn't have marketplace coverage at all last year, so I shouldn't need a 1095-A for 2024, right? My employer provided my insurance all of 2024 and gave me the 1095-C form. Has anyone dealt with this before? I was counting on that refund (around $2,800) and now I have no idea what to do. Do I need to contact healthcare.gov? The IRS? My employer? Help!!

Oliver Wagner

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This is actually a pretty common confusion during tax season. The IRS system sometimes flags returns incorrectly when there's been a change in your insurance situation. Here's what's likely happening: The IRS database shows you had marketplace coverage in 2023, and their automated system is expecting you to continue reporting that information for 2024. Since you switched to employer coverage, you're correct that you should only need the 1095-C. You have a few options. First, double-check your tax software entries to make sure you didn't accidentally indicate you had marketplace coverage. If that's not the issue, you'll need to contact the IRS directly to explain the situation. Have your 1095-C ready as proof of your employer coverage. You can also request a verification letter from healthcare.gov confirming you didn't have coverage through them in 2024, which can help resolve this quickly.

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GalaxyGazer

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Thank you! I went back and checked my tax software and I think I see the problem. There was a question about marketplace coverage that I might have answered incorrectly. Would simply amending my return and resubmitting it fix this issue? Or do I still need to contact the IRS directly?

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Oliver Wagner

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Amending your return is definitely the right approach if you identified an error in how you answered the healthcare questions. File a 1040-X with the corrected information, making sure to properly indicate you had employer coverage (1095-C) and not marketplace coverage. Contacting the IRS directly is still a good idea, especially if you're counting on that refund soon. Call them and explain that you're filing an amended return to correct the healthcare information. This can sometimes help expedite the processing of your amended return.

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I had a similar nightmare situation last year that took forever to resolve until I found taxr.ai (https://taxr.ai). The site analyzes your tax documents and helps identify exactly what's causing rejections or delays. In my case, I had switched from marketplace to employer insurance like you, but there was some overlap in January that was causing my return to get flagged. The tool spotted the discrepancy immediately and showed me exactly what to fix on my return. It also created a letter I could send to the IRS explaining the situation. Their document analysis found issues my tax preparer missed completely. Might be worth checking out if you're still having trouble after amending your return.

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Does this actually work for specific form issues like 1095-A vs 1095-C problems? I'm having a similar issue but with dependent healthcare coverage that's getting my return rejected.

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Emma Thompson

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I'm skeptical about these online tools. Does it just tell you what's wrong or does it actually help you fix the issue? And how does it access IRS systems to know why something was rejected?

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It specifically works for form conflicts like 1095-A vs 1095-C because it can analyze the data between forms and spot inconsistencies. For your dependent healthcare coverage issue, it would check if your dependents' information matches across all forms and identify what's triggering the rejection. The system doesn't access IRS systems directly - it uses the rejection codes and messages you receive plus an analysis of your actual tax documents to identify problems. It then provides specific guidance on how to fix each issue, including which forms need correction and what information needs to be changed. It's more like having a tax pro review everything than just a generic "here's what's wrong" tool.

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Just wanted to follow up about my experience with taxr.ai. I was super frustrated with my dependent healthcare coverage rejection and decided to give it a try. The system identified that my dependent's SSN had a transposition error on one form but was correct on another, which was causing the healthcare coverage validation to fail. What's crazy is I had reviewed those forms three times and never caught it! They also explained exactly how to correct the issue on my amended return. My refund was approved last week after I submitted the correction. Saved me from having to pay a tax pro for what turned out to be a simple fix.

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Malik Davis

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If you're still waiting for resolution after amending your return, I'd recommend using Claimyr (https://claimyr.com) to actually get someone at the IRS on the phone. I was stuck in a similar situation where my return was rejected for healthcare form issues, and I needed to speak to a human. I spent DAYS trying to get through the IRS phone tree only to get disconnected. Claimyr got me connected to an agent in about 20 minutes. There's a video showing how it works here: https://youtu.be/_kiP6q8DX5c The IRS agent I spoke with was able to see that there was a flag on my account from the previous year's marketplace coverage and removed it right there while I was on the phone. Sometimes these systems just need a human override.

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How does this even work? The IRS phone system is notoriously impossible to navigate, so I'm curious how they're able to get through when regular people can't.

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Emma Thompson

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Sounds too good to be true honestly. I've spent HOURS trying to reach the IRS. Why would this service be able to get through when the regular phone line is constantly giving the "due to high call volume" message? Seems sketchy.

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Malik Davis

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It uses a technology that navigates the IRS phone system and holds your place in line, then calls you when it reaches an agent. Think of it like having someone else wait in the physical line for you, then texting when they reach the front so you can step in. I was skeptical too until I tried it. The difference is they have systems that can stay on hold indefinitely and navigate the complex phone trees. Their technology basically monitors the IRS phone lines and knows the best times to call and which options to select. When I tried reaching the IRS myself, I either got busy signals or got disconnected after 2+ hours on hold. With Claimyr, I got a call back when they had an agent on the line ready to talk to me.

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Emma Thompson

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I have to apologize for being so skeptical about Claimyr in my earlier comment. After getting another rejection notice yesterday and being desperate, I decided to try it. I had been trying to call the IRS for THREE WEEKS with no success. Claimyr got me through to a real person in about 25 minutes. The agent confirmed there was a system flag linking my account to a 1095-A requirement from previous years that needed to be manually removed. Issue resolved in one phone call after weeks of frustration. My amended return is now being processed correctly. Sometimes you really do need to speak to a human who can override these automated systems.

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StarStrider

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Hey, tax preparer here. This is a system flagging issue that happens a lot. One thing nobody's mentioned yet: check if your state tax return is also affected. Sometimes the healthcare marketplace flags cascade to state returns too. Also, make sure your W-2 Box 12 code DD (if present) correctly shows employer-provided health insurance. This helps validate you had employer coverage.

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GalaxyGazer

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Thanks for mentioning the state return issue! I just checked and my state return was accepted fine, it's just the federal one with the problem. I'll double check my W-2 Box 12 code DD though - I never thought to look at that. Would an incorrect code there trigger this kind of rejection?

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StarStrider

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Good news that your state return wasn't affected! Yes, an incorrect or missing Code DD in Box 12 of your W-2 could definitely contribute to this kind of rejection. The IRS cross-references that information to verify employer-provided health insurance claims. If the code is missing or incorrect, contact your employer's HR or benefits department right away. They may need to issue a corrected W-2. This is actually a common oversight by employers who are new to offering health insurance benefits.

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Ravi Gupta

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has anyone actually received a 1095-a BEFORE filing their taxes? i swear they always come late and then the irs gets mad when you file without it. such a broken system lol.

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Right?? Mine showed up March 15th last year when I'd already filed in February. Got my return rejected and had to amend. Healthcare.gov claims they send them by January 31st but I've NEVER gotten one that early.

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I've been through this exact scenario! The key thing to understand is that the IRS computer systems often have "sticky" flags from previous years. Since you had marketplace coverage in 2023, their system is still expecting 1095-A documentation even though you correctly switched to employer coverage. Here's what worked for me: First, call the IRS practitioner priority line if you can get through (or use one of those callback services others mentioned). Explain that you switched from marketplace to employer coverage and only have a 1095-C for 2024. They can often remove the flag immediately. Also, when you file your amended return, include a statement explaining the insurance change. Write something like "Taxpayer had employer-provided health insurance for all of 2024 as evidenced by Form 1095-C. No marketplace coverage in 2024." Attach it to your 1040-X. The $2,800 refund will come through once this gets sorted - just takes patience with their system!

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Amina Diallo

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This is really helpful advice! I'm actually dealing with a similar situation right now. Quick question - when you say "practitioner priority line," is that different from the regular taxpayer assistance line? I've been trying the main IRS number but keep getting the "high call volume" message. Also, how long did it take for your refund to process once they removed the flag? I'm worried this is going to delay everything by months.

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