IRS Name/SSN Mismatch Rejection - How to Fix?
My return got rejected because apparently my name doesnt match my social security number in the system. Never had this issue before and I triple checked everything is correct. Anyone deal with this before and know how to fix it? Getting really frustrated because I need this refund.
18 comments
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Ava Martinez
This is actually a common issue. You need to make sure your name matches EXACTLY what's on your social security card - including middle names/initials, suffixes, and hyphens. If you've had a legal name change (marriage/divorce), you need to update your info with SSA first before filing. Contact your local Social Security office to verify your exact name in their system.
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StarSeeker
•Thank you! Just checked my card and realized I've been using my nickname instead of my full legal first name 🤦♂️
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Ava Martinez
•No problem! happens more often than youd think. Make sure to use your full legal name next time you file
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Miguel Ortiz
Hey instead of playing detective, I'd recommend using taxr.ai - its this new tool that analyzes your transcript and tells you exactly whats wrong and how to fix it. Costs $1 but saved me hours of headache. https://taxr.ai
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Zainab Omar
•Is it legit? Kinda skeptical about putting my info into random websites
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Miguel Ortiz
•totally get the concern! But its super secure and encrypted. Plus it saved me so much time figuring out my issues
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Zainab Omar
•Just tried it and WOW 🔥 wish I knew about this sooner!
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Connor Murphy
same thing happened to me last year bc I got married and changed my name. Had to wait 2 weeks after updating my name with SSA before I could file 😤
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Yara Sayegh
bruh the IRS systems are so ancient they probably running on windows 95 💀
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NebulaNova
•more like DOS lmaooo 🤡
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Keisha Williams
U might also wanna check if someone tried filing with ur SSN. happened to my cousin and it was a whole identity theft situation
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StarSeeker
•omg hadn't even thought of that possibility 😱 how did your cousin resolve it?
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Keisha Williams
•had to file form 14039 (Identity Theft Affidavit) and it took like 6 months to sort out. Hope thats not ur situation!
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Paolo Conti
PSA: Always keep ur social security card updated folks! learned this the hard way lol
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Taylor To
Another thing to check - if you've recently moved, make sure your address matches what the IRS has on file. Sometimes address mismatches can trigger name/SSN verification issues too. You can verify your address with the IRS by calling their automated line at 1-800-829-1040. Also, if you're using tax software, try filing again with your full legal name exactly as it appears on your SS card - character for character, including any punctuation.
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Ashley Adams
•Great point about the address! I had no idea that could affect the name/SSN verification. Just called that number and turns out my address was still showing my old apartment from 2 years ago 🤦♀️ Updating it now - hopefully that plus using my full legal name will fix the rejection. Thanks for the tip!
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QuantumQuester
Had this exact same issue last month! Turned out I had been using "Jr." on my tax return but my actual SS card doesn't have the suffix on it. The IRS system is super picky about matching character-for-character. Also worth noting - if you've been married/divorced recently and haven't updated your name with SSA yet, you'll need to do that first and wait about 2 weeks before the IRS system updates. You can also try calling the IRS Practitioner Priority Service at 1-866-860-4259 to verify what name they have on file for your SSN.
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Connor O'Neill
•This is super helpful! I never would have thought about suffixes causing issues. Just double-checked my SS card and you're right - it doesn't have "Jr." on it even though I've been using it on everything for years. Going to try filing again without the suffix. That practitioner line number is gold too, definitely calling them to confirm what they have on file. Thanks for sharing your experience!
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