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Nalani Liu

IRS rejected my return saying Form 8962 needed - never got 1095-A while on parent's health insurance in 2021. Can someone explain what this means?

So I filed my taxes for 2021 a couple weeks ago and just got a rejection email from the IRS that I'm super confused about. I was covered under my parents' health insurance for all of 2021 but now I'm uninsured (couldn't afford it after graduating). I never received any forms about health insurance or premium tax credits. The rejection email says something about Form 8962 being required and mentions "Premium Tax Credit" information? Here's the exact message: To finish your tax return, please correct the error(s) described below or follow the instructions provided. **Form 8962 Required** The IRS is rejecting your return because they expected your return to have *Premium Tax Credit* information on *Form 8962*. **To correct your return:** 1. Sign in to your account. 2. Choose *Marketplace Health Insurance (1095-A)* from the *Deductions / Credits* menu. 3. Check that you've entered all your health insurance information correctly. 4. Resubmit your return. **Additional Information** The IRS records show that someone on your return (you, your spouse, or a dependent) received advance payment of the *Premium Tax Credit* for health insurance purchased on the federal health insurance marketplace or a state-based exchange. So they're expecting you to file *Form 8962* to reconcile the advance payment. Once you've completed *Form 8962*, you can e-file your return again at no additional charge. You should receive *Form 1095-A* with information about your insurance policy, your premiums, and any advance *Premium Tax Credit* you received. If you've made sure that you're entering everything correctly and the IRS continues to reject your return, you may need to file by mail this year. To do that, sign in to your account and go to the *Filing Method* screen. We'll walk you through the process from there. I'm totally confused because I didn't buy any health insurance myself. I was just on my parents' plan. What does all this mean and what should I do?

Axel Bourke

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This error happens when the IRS thinks someone on your tax return received advanced premium tax credits (APTC) for health insurance purchased through the Healthcare Marketplace (Healthcare.gov or a state exchange). Since you were on your parents' insurance in 2021, you need to find out if they purchased that insurance through the Marketplace. If they did and received tax credits to help pay for it, they should have received Form 1095-A showing this information. Ask your parents if they: 1) Got their insurance through Healthcare.gov or a state exchange 2) Received a Form 1095-A for 2021 3) Listed you as covered on their policy If they did get Marketplace insurance with premium tax credits and included you, the solution is either: - Your parents need to file Form 8962 with their return (if they claimed you as a dependent) - You need to get a copy of the 1095-A from them and file Form 8962 with your return (if you filed independently) The system is essentially saying someone got financial help with insurance premiums, and the IRS wants to reconcile those payments.

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Nalani Liu

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Thanks for explaining! I'm pretty sure my dad gets insurance through his employer, not the Marketplace. But I'll definitely call my parents tomorrow to double check. If their insurance wasn't from the Marketplace, why would the IRS think I had premium tax credits? Is this just a random error? And what if my parents can't find a 1095-A?

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Axel Bourke

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If your dad gets insurance through his employer, then this is likely an IRS error. Employer insurance doesn't qualify for premium tax credits and doesn't generate a 1095-A form (you might get a 1095-B or 1095-C instead, but those don't require Form 8962). The IRS system might have you confused with someone else, or there could be an error in their records. If you confirm your parents had employer insurance and didn't receive a 1095-A, you should call the IRS directly to explain the situation. They can check their records and help resolve the discrepancy. If you can't resolve it quickly, you might need to paper file your return with a written explanation attached stating you didn't receive advance premium tax credits and weren't covered by a Marketplace plan.

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Aidan Percy

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After dealing with a similar issue last year, I found this amazing tool at https://taxr.ai that saved me so much headache. I was getting rejected for some Form 8962 issue too, even though I was on my parent's plan. What taxr.ai does is analyze your tax documents and rejection notices to pinpoint exactly what's going wrong. I uploaded the rejection notice and my returns, and it immediately identified that the IRS had mixed up my SSN with someone else's who had Marketplace insurance! The system even generated a letter I could send to the IRS explaining the error. My return was accepted after I resubmitted with their recommended fixes. Might be worth checking out if you're stuck in this weird Form 8962/1095-A situation.

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Does taxr.ai actually connect to the IRS systems? I'm a little nervous about uploading my tax documents to some random website. How secure is it? And can it actually fix the problem or just tell you what's wrong?

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Norman Fraser

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I'm skeptical about these kinds of services. Couldn't you just call the IRS directly? Seems like this is just another unnecessary middleman trying to make money off people who are confused by the tax system. No offense, just seems fishy.

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Aidan Percy

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It doesn't connect to IRS systems - it's more like an AI document analyzer that helps identify issues. It's secure with bank-level encryption, and they don't store your documents after analysis. It won't fix the issue automatically, but gives you specific instructions tailored to your situation. In my case, it helped me understand exactly what documentation I needed to provide and how to explain the error to the IRS. The value is in the clarity it provides when you're getting confusing rejection messages. I tried calling the IRS first actually, but spent 2+ hours on hold and then got disconnected. taxr.ai was way faster for getting answers about my specific situation rather than generic advice.

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Norman Fraser

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OK so I was totally skeptical about taxr.ai when I commented earlier (sorry about that), but my curiosity got the better of me and I decided to try it for my own Form 8962 issue. I had a slightly different problem - I received a 1095-A but completely forgot to file the 8962 with my return. The service actually helped me understand what I needed to do step-by-step. It explained how to fill out Form 8962 correctly using my 1095-A information and even pointed out that I might qualify for additional credits I hadn't claimed originally. Most helpful was when it created a customized cover letter explaining my amended return to the IRS. My situation got resolved within 3 weeks (which is lightning fast for the IRS). For anyone dealing with Premium Tax Credit issues, it might be worth checking out.

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Kendrick Webb

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If this is an IRS error and you need to talk to a human at the IRS (which sounds likely in your case), I'd recommend using Claimyr to get through to an agent. I spent DAYS trying to reach someone at the IRS last year for a similar mix-up. Claimyr basically navigates the IRS phone system for you and calls you back when they've reached an agent. I was super skeptical but tried it at https://claimyr.com after seeing a demo video (https://youtu.be/_kiP6q8DX5c). I got connected to an actual IRS agent in about 40 minutes when I had been trying unsuccessfully for weeks. The agent confirmed there was an error in their system where someone else's Marketplace insurance info was incorrectly linked to my SSN. They fixed it right then and I could e-file properly afterward.

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Hattie Carson

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How does this actually work though? The IRS phone lines are always jammed. Are they just auto-dialing or something? And did you have to have all your tax docs ready when they connected you?

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This sounds like BS honestly. Nothing can get you through to the IRS faster. They're understaffed and overworked. I bet this service just puts you on hold like everyone else but charges you for the privilege. Has anyone verified this actually works?

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Kendrick Webb

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They use a system that navigates the IRS phone menus and waits on hold for you. When they finally get through to an agent's queue, you get a call back and are connected directly to the IRS agent. So yes, it's kind of like auto-dialing but more sophisticated. You definitely want to have all your documents ready when they connect you. I had my rejection notice, ID, social security card, and tax return in front of me. The agent asked me several verification questions and then looked up my record to fix the issue.

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Had to come back and admit I was completely wrong about Claimyr. After getting absolutely nowhere with the IRS for 3 weeks trying to fix a similar issue with my healthcare forms, I broke down and tried it out of desperation. The service actually worked exactly as advertised. I got a call back in about an hour saying they had an IRS agent on the line. The agent was able to check my records and confirmed there was an error on their end - someone else's Marketplace info was incorrectly tied to my SSN. They put a note on my account and told me to refile electronically with an explanation note. Got my refund 2 weeks later. Saved me from having to print and mail my return with a bunch of explanation letters. Consider me a convert - sorry for being so skeptical before!

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Dyllan Nantx

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My bet is that someone used your SSN by mistake when they signed up for Marketplace insurance. This happened to my brother last year - turns out his ex-girlfriend had accidentally transposed two digits in her SSN when signing up for coverage, and it matched his number exactly. If you confirm with your parents that they didn't get insurance through the Marketplace, call Healthcare.gov directly at 1-800-318-2596. They can check if anyone enrolled using your SSN and help sort out the confusion. It might be faster than dealing with the IRS. Also check if you received a 1095-B or 1095-C form instead of a 1095-A. These are for employer insurance and don't require Form 8962, but sometimes people mix them up.

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Nalani Liu

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Omg I never even considered someone might be using my SSN by mistake! That's kinda scary. I'm gonna check with my parents first, but calling Healthcare.gov directly is a really good idea if they confirm they had regular employer insurance. What's the difference between all these 1095 forms? Are -B and -C forms something I would have received separately from my parents?

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Dyllan Nantx

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The different 1095 forms are confusing but here's the simple breakdown: 1095-A is for Marketplace insurance (Healthcare.gov or state exchanges) and is the only one that might involve tax credits and requires Form 8962. 1095-B is typically sent for other types of coverage like Medicare, Medicaid, or small employer plans. You don't need to file any special forms if you get this. 1095-C comes from large employers (50+ employees) offering health insurance. Again, no special forms needed with these. Your parents would have received these forms for their plan, but since you were a dependent on their health insurance, you wouldn't necessarily receive your own copy. You'd just be listed on their form as a covered individual.

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I went through EXACTLY this last year! Turns out the IRS system had flagged me because someone with a similar name and SSN (just one digit off) had Marketplace coverage. The fastest solution was to paper file my return with a written statement explaining I didn't have Marketplace coverage and including proof of my other coverage (I attached a copy of my insurance card and a benefits statement). Yeah it's annoying because paper filing means waiting longer for your refund, but it got processed eventually. Whatever you do, don't just ignore the rejection - the IRS computers will keep expecting that Form 8962 until the issue is resolved.

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Anna Xian

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Paper filing is such a pain though. Did you ever try calling the IRS? I've heard if you call right when they open at 7am, the wait times are much shorter. Seems better than waiting months for a paper return to process.

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Liam O'Connor

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This exact thing happened to me two years ago! The IRS rejection was super confusing because I was also on my parents' employer insurance and had never even heard of Form 8962. Here's what I learned: The IRS database sometimes has glitches where SSNs get mixed up or incorrectly flagged. Since you were on your parents' plan (not Marketplace insurance), this is almost certainly a system error. My advice: 1. Confirm with your parents they had employer insurance, not Marketplace 2. If confirmed, call the IRS at 1-800-829-1040 first thing in the morning (7 AM) when wait times are shorter 3. Have your SSN, rejection notice, and tax return ready 4. Explain you were covered by employer insurance, not Marketplace insurance 5. Ask them to check their records and remove the Form 8962 requirement from your account The agent should be able to see the error and fix it so you can e-file normally. If phone wait times are too long, paper filing with an explanation letter works too, but takes way longer to process. Don't stress too much - this is more common than you'd think and it's totally fixable!

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Mei Wong

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Thanks for sharing your experience! The 7 AM tip is really helpful - I had no idea the wait times were shorter then. I'm definitely going to try calling first thing tomorrow morning. Quick question - when you called, did they fix it immediately or did you have to wait for some kind of update to their system? And did you need any specific documentation beyond what you mentioned? I want to make sure I have everything ready when I call. Really appreciate you taking the time to explain this. It's so reassuring to know other people have dealt with this exact same issue!

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