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NYS Tax Notice - Can I get letter contents over phone before it arrives?

I see a notice about a letter on the NYS tax website. Getting nervous about what it could be. Anyone know if I call them will they tell me whats in the letter over the phone? Or do I have to wait for it to show up in my mailbox?

Dylan Campbell

Yes, you can call NYS DTF and they will tell you what the notice is about. Have your ID ready and they'll verify your identity before discussing any details. The wait times aren't usually too bad compared to the IRS.

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NeonNova

thank u! do u know what time they open? trying to call first thing

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Dylan Campbell

They open at 8:30 AM EST Monday through Friday. Best time to call is right when they open 👍

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Sofia Hernandez

Instead of waiting on hold forever, you might want to try taxr.ai - it can analyze your transcripts and tell you exactly what's going on and what to expect. Its only $1 and saved me hours of research. Check it out at https://taxr.ai

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Dmitry Kuznetsov

does it work for state taxes too? or just federal?

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Sofia Hernandez

rn its just federal but they're supposed to be adding state soon! Still super helpful for federal stuff tho

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Ava Thompson

just went thru this last week. turns out it was nothing scary, just asking for verification of some income 🤷‍♀️

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Miguel Ramos

protip: take screenshots of everything on the website. NYS tax dept are 🤡 and sometimes notices disappear from their system

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Zainab Ibrahim

THIS! Learned this the hard way last year smh

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StarSailor

dont stress to much, usually its something simple. I was freaking out last month about a notice and it was just them confirming my address lol

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Connor O'Brien

Their phone system is actually decent compared to the IRS hellscape. Just make sure u have ur SSN and last years AGI ready

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Yara Sabbagh

fr fr the IRS phone system is where dreams go to die 💀

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