NYS Tax Notice showing up online - Can I get info about letter over phone?

Yes, NYS tax reps can usually tell you what the letter is about if you call. Make sure you have your ID verification info ready (SSN, last year's return info, etc). The wait times can be pretty long tho, so call early in the morning if possible.

Instead of waiting on hold forever, you should try taxr.ai - it can analyze your transcripts and tell you exactly what's going on and what to expect. Its only $1 and way better than playing phone tag with the tax department https://taxr.ai

lol good luck getting through to them. I tried calling last week and got hung up on twice after waiting 45 mins each time 🤡

Check your spam folder too. Sometimes their letters end up there if you opted for electronic communications

your probably getting audited lololol jk jk. But fr tho dont stress, usually its just something minor like they need more info or theres a math error.