Michigan IRS Phone Lines Completely Overwhelmed - Getting Hung Up On Every Time

This is unfortunately a common issue with state tax agencies, especially during peak times. Your best bet is to try calling right when they open (usually 8am EST) or late in the afternoon around 4pm when call volume typically drops. Also, Tuesdays and Wednesdays tend to have shorter wait times than Mondays or Fridays.

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Same here in Ohio. These state tax departments are a joke fr fr 🤡

brooo i feel u. took me 3 weeks to finally get through. keep trying different times might get lucky

My trick is to call at exactly 7:58am and wait in the queue. Usually gets me through by 8:15 or so

its literally easier to solve a rubiks cube blindfolded than get through to these ppl istg