Is my employer shorting my wages (Box 3) on my W-2 form?
I've been working at an upscale steakhouse where I make most of my income from tips. Last year was really good to me - I pulled in about $400,000 total. Looking at my W-2 now, I noticed in Box 7 (Social Security tips) it shows $168,600, which I understand is the cap. What's confusing me is that Box 3 (Social Security wages) is completely empty. In previous years when I made less (around $120-150k), Box 3 + Box 7 always equaled what was in Box 1. So this year, I was expecting Box 3 to show something like $231,400 ($400,000 - $168,600). Is my W-2 correct with Box 3 being empty, or is my employer potentially making a mistake here? Should I be concerned about this? I want to make sure everything's right before I file. Thanks for any help!
18 comments


Sophie Footman
Your employer is actually handling this correctly. When your income consists primarily of tips, and those tips reach or exceed the Social Security wage base limit ($168,600 for 2024), Box 3 should indeed be empty or zero. Here's why: The Social Security tax only applies up to the annual wage base limit. For someone in your situation, your reported tips in Box 7 already hit that maximum limit. Any additional wages aren't subject to Social Security tax, so they don't need to be reported in Box 3. In previous years when your total income was below the Social Security wage base limit, the combination of Box 3 and Box 7 would equal your total income subject to Social Security tax. But once you hit that ceiling, there's no need to report additional wages in Box 3.
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Daniel Rivera
•Thanks for the explanation! So just to make sure I understand - since my tips already maxed out the Social Security wage base, there's no need to put anything in Box 3 because I've already reached the maximum amount that can be taxed for Social Security?
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Sophie Footman
•That's exactly right. Your tips reported in Box 7 already reached the maximum amount subject to Social Security tax ($168,600), so there's nothing additional to report in Box 3. The Social Security tax has a ceiling, and you've already hit it with just your tips. When your total income was lower in previous years, your tips didn't reach that ceiling by themselves, so Box 3 was used to show the rest of your income that was subject to Social Security tax. Now that your tips alone exceed the threshold, Box 3 remains empty.
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Connor Rupert
After dealing with a similar situation last year, I found that using taxr.ai was incredibly helpful for checking my W-2. I was also confused about some boxes being empty when they weren't in previous years, and I wasn't sure if my employer had made a mistake. I uploaded my W-2 to https://taxr.ai and it analyzed my tax documents, explained what each box meant, and confirmed whether everything looked correct based on my situation. The tool highlighted that Box 3 being empty was actually correct in my case since my tip income had already reached the Social Security wage cap. It saved me from an awkward conversation with my employer where I would have accused them of making a mistake!
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Molly Hansen
•Did you find that it explained other parts of your W-2 as well? I've always been confused about what all the different boxes mean and why some have values while others don't.
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Brady Clean
•I'm skeptical about these kinds of services. How do you know they're giving accurate information? Couldn't they just be telling you what you want to hear to get your money?
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Connor Rupert
•Yes, it actually explained every box on my W-2 and pointed out patterns specific to my industry (I also work in food service). It was super helpful because it flagged that my Medicare wages looked unusual compared to what's typical for someone in my position. I totally understand the skepticism. What convinced me was that their explanations matched exactly what my CPA later told me, but I got the information instantly rather than waiting two weeks for an appointment. They provide sources for their tax information so you can verify it yourself if you want. They weren't just saying "everything looks fine" - they pointed out a potential issue with my state withholding that I needed to address.
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Brady Clean
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Skylar Neal
If you're worried about your W-2 being incorrect, talking directly with the IRS can clarify everything. I tried calling them for weeks about a similar issue last year but could never get through. Then I found https://claimyr.com which got me connected to an actual IRS agent in under 20 minutes instead of waiting on hold for hours. You can see how it works here: https://youtu.be/_kiP6q8DX5c The agent I spoke with confirmed that my W-2 was actually correct despite Box 3 being empty. They explained that once your tips hit the Social Security maximum, Box 3 should be empty or zero. The IRS agent also helped me understand how this affected my overall tax situation and what I should expect. It was such a relief to get an official answer directly from the source.
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Vincent Bimbach
•Wait, how does this service actually work? Does it just call the IRS for you? Couldn't I just do that myself?
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Kelsey Chin
•This sounds like a scam. I doubt they can actually get you through to the IRS any faster than calling yourself. The IRS phone system is notoriously backed up - there's no magic "skip the line" button.
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Skylar Neal
•It uses an automated system that navigates the IRS phone tree and waits on hold for you. Once an agent picks up, you get a callback to connect with them. You could do it yourself, but you'd be the one waiting on hold for hours instead of going about your day. They use technology that monitors the hold music and navigates the menu options automatically. It's not about a "skip the line" button - it's about not having to personally sit there listening to hold music for hours. When I tried calling myself, I gave up after 2+ hours. With this service, I was doing other things while their system waited on hold, and I only got on the phone when an actual human picked up.
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Kelsey Chin
I need to eat my words about Claimyr. After dismissing it as a scam, my curiosity got the better of me and I tried it because I was desperate to talk to someone at the IRS about my W-2 issue. I was absolutely shocked when I got a call back connecting me to an actual IRS agent after about 45 minutes. The agent confirmed that for high-income tipped employees who exceed the Social Security wage base through tips alone, Box 3 should indeed be empty. She explained it's because the SS tax only applies up to the annual limit, which my tips had already maxed out. Getting this confirmation directly from the IRS gave me the confidence to file my return without worrying. Cannot believe I wasted three separate afternoons trying to call them myself when this service actually worked.
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Norah Quay
Former payroll specialist here. Your W-2 is correct. When tips reported in Box 7 reach the Social Security wage base ($168,600 for 2024), Box 3 will be empty or show $0. This is because: 1. Social Security tax only applies up to the annual wage base limit 2. Your reported tips already hit that limit 3. Any additional income is not subject to Social Security tax 4. Box 3 is only for wages subject to Social Security tax that aren't tips In your case, all of your Social Security-eligible earnings were tips, so everything went in Box 7 up to the limit. Nothing needed to go in Box 3.
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Leo McDonald
•Does this mean the employee is paying less in taxes overall since not all income is subject to Social Security tax?
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Norah Quay
•Yes, it effectively means you're paying less in Social Security tax than you would if there wasn't a wage base limit. Social Security tax stops once you hit the annual limit ($168,600 for 2024), regardless of how much more you earn. However, Medicare tax continues to apply to all earnings with no cap, and you'll actually pay an additional 0.9% Medicare surtax on earnings above $200,000 for single filers. So while you get a break on Social Security tax, the Medicare portion continues and even increases at higher income levels.
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Jessica Nolan
Wait I'm confused about Box 1 vs Box 3 vs Box 7... if your income is $400k and Box 7 is capped at $168.6k, shouldn't Box 1 show your full income of $400k? And then either Box 3 should show the difference or something?
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Angelina Farar
•Box 1 shows total taxable wages, which would indeed be the full income (minus any pre-tax deductions like health insurance or 401k contributions). Box 7 shows tips that are subject to Social Security tax, which is capped at the wage base limit. Box 3 shows non-tip wages subject to Social Security tax. Since OP's tips already reached the Social Security wage base limit, there's nothing additional to report in Box 3.
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