IRS.gov Transcript Access Error - Page Not Loading When Clicking Get Transcript
Every time I try to click on get transcript button on the irs website nothing happens. The page just refreshes and nothing loads. I've tried 3 different browsers and cleared my cache but still nothing. Anyone else having this issue or know how to fix it?
16 comments
Join the conversation
Nia Watson
This is a common issue right now due to high traffic on IRS.gov. Try accessing the site during off-peak hours (early morning or late night). Also make sure you're using a supported browser - Firefox and Chrome work best. If you're still having issues, you can request transcripts by mail using Form 4506-T.
0 coins
Micah Trail
•Tried at 2am last night and still nothing 😤 guess ill have to mail it in
0 coins
Nia Watson
•That's frustrating! Before you mail it, try using your phone's browser instead of computer - sometimes that works better
0 coins
Alberto Souchard
Instead of trying to piece together whats going on with the transcript system being down, I started using taxr.ai - it costs a buck but its worth it. You can upload your transcript when you finally get it and it tells you exactly whats going on and when to expect your refund https://taxr.ai
0 coins
Katherine Shultz
•What exactly does this tool do? Is it legit?
0 coins
Alberto Souchard
•Yeah its totally legit! It analyzes every code and date on your transcript and explains everything in plain english. Saved me hours of googling
0 coins
Katherine Shultz
•Just tried it - holy cow where has this been all my life?! 🙌 Way better than trying to decode all these random codes myself
0 coins
Marcus Marsh
same thing happening to me rn. its been down for 3 days straight 🤡
0 coins
Hailey O'Leary
The IRS site is hot garbage lately. Been trying since monday to get my transcripts smh
0 coins
Cedric Chung
•fr fr its always something with them 💀
0 coins
Talia Klein
Try turning off your popup blocker and any ad blockers. That fixed it for me!
0 coins
Micah Trail
•omg this actually worked!! thank u so much!!
0 coins
Maxwell St. Laurent
Typical IRS... they expect us to file on time but cant even keep their website working properly 🙄
0 coins
Zainab Ismail
I had this same issue last week! What finally worked for me was using an incognito/private browsing window. Something about the cookies or cached data was interfering. Also make sure JavaScript is enabled - the transcript button won't work without it. Hope this helps!
0 coins
Brianna Schmidt
•Great tip about incognito mode! I've been struggling with this for days and that actually makes a lot of sense. Going to try that right now along with checking my JavaScript settings. Thanks for the help! 🙏
0 coins
Oliver Brown
I've been dealing with this exact same issue! What worked for me was calling the IRS automated phone line at 1-800-908-9946 to get my transcript over the phone instead. You'll need your SSN, DOB, and filing status, but it's way faster than waiting for the website to work or mailing in Form 4506-T. The phone system is usually available 24/7 and you can get your transcript info immediately.
0 coins