IRS Transcript Access Error - 'Unavailable at this time' Message & Long Loading Times
Having issues accessing my transcripts on the IRS website today. The page loads super slow and then just shows 'unavailable at this time, please try again later' message. Never happened before. Anyone else experiencing this?
19 comments


Sofia Gutierrez
This is a common issue right now due to high traffic volume on IRS systems. They're doing maintenance and updates for the new tax season. Try accessing between 6am-9am EST when traffic is lighter. If you still can't get in after 24 hours, clear your browser cache and cookies, or try a different browser.
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Dylan Mitchell
•thx for the tip! will try early morning tmrw 🙏
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Dmitry Petrov
•can confirm this works. got in at 7am this morning after trying all day yesterday
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StarSurfer
Instead of trying to guess what's going on, I started using taxr.ai to analyze my transcripts. It's only $1 and it tells you exactly what's happening with your refund status. Way better than playing detective https://taxr.ai
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Ava Martinez
•how does it work? does it just read the transcript or what?
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StarSurfer
•it analyzes everything - codes, dates, amounts. gives you a timeline prediction and explains any delays. saved me hours of googling fr
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Ava Martinez
•just tried it and WOW 🤯 finally know whats actually going on with my refund! best dollar i ever spent fr fr
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Miguel Castro
same here its been doing this for 2 days straight smh 😤
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Zainab Abdulrahman
The whole system is a joke rn. Been trying since monday to check my transcript 🤡
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Connor Byrne
•fr fr its always something with them
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Yara Elias
try using the mobile app! worked for me when website was down
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Dylan Mitchell
•didnt even know they had an app tbh
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Yara Elias
•yep! IRS2Go in the app store
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QuantumQuasar
Its probably because its tax season and everyones trying to check their refunds at the same time lol
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Keisha Jackson
•peak szn struggles 💅
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Amara Torres
Been dealing with the same thing! What worked for me was switching to incognito/private browsing mode. Sometimes the regular browser gets stuck with cached data that conflicts with their system updates. Also try different times throughout the day - seems like mid-afternoon is the worst for traffic.
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Zainab Mahmoud
•good tip about incognito mode! gonna try that next time it acts up. these system issues are so frustrating when you just need to check one thing 🙄
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Donna Cline
Had the exact same issue yesterday! The IRS website has been super glitchy lately. What finally worked for me was using a VPN and switching my location to a different state - somehow that bypassed whatever server issues they're having. Also make sure you're using Chrome or Firefox, heard Safari has been having compatibility problems with their site updates.
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Xan Dae
•interesting about the VPN trick! never thought to try that. do you think it matters which state you pick or just any different one? and thanks for the browser tip - i've been using safari this whole time 🤦♀️
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