IRS Transcript Site Shows About:Blank Screen For Multiple Days - Can't Check $3,789 Refund Status After 3 Weeks

The screenshot confirms your connection details - full LTE signal (5 bars) at 10:55, yet you're encountering the "about:blank" error when trying to access your transcripts. This error page is a common issue with the IRS website and doesn't reflect a problem with your internet connection, since you have strong LTE service. The "about:blank" message is a generic browser error that occurs when a webpage fails to load properly. In the context of IRS transcript access, this typically happens due to: - Heavy server traffic during peak tax season hours (10:55 is during high-volume time) - IRS system maintenance - Browser security settings blocking the connection To resolve this, try: 1. Accessing during off-peak hours (before 8 AM or after 8 PM) 2. Using a desktop computer with a wired connection 3. Clearing your browser cache and cookies 4. Using the IRS2Go mobile app as an alternative The timing of your attempt (10:55) suggests you may have better luck trying during early morning or late evening hours when server load is typically lighter.

Hey instead of playing detective with the transcripts, I've been using taxr.ai - its only $1 and it actually tells you exactly whats going on and when you'll get paid. Way better than trying to guess what all those codes mean https://taxr.ai

same here! been trying since yesterday morning. its so frustrating 😫

try incognito mode. worked for me after getting blank screen all day

classic irs... systems probably down again lol

Your not alone, seems like everyone getting this error. IRS doing IRS things as usual 🤡

Had the same issue last week! The about:blank screen is super annoying but it's definitely on their end, not your connection. Since you already got it working with incognito mode, that's actually a pretty common fix - it bypasses cached data that might be causing conflicts. For future reference, you can also try clearing your browser data (cookies/cache) or using a different device entirely. The IRS website is notoriously glitchy during peak hours and tax season makes it even worse. At least you can check your refund status now! $3,789 is definitely worth the hassle of troubleshooting 💪

Been dealing with this exact same issue! The about:blank screen has been plaguing the IRS website for weeks now. What's really frustrating is that it happens randomly - sometimes the site works fine, other times you get that blank white screen no matter what you do. Since incognito mode worked for you, it's definitely a browser cache/cookie issue rather than server problems. Pro tip: bookmark the direct transcript URL and try accessing it during off-peak hours (like early morning 6-7 AM) when the servers aren't as hammered. Also, if you're on mobile, the desktop version tends to be more stable. Hope you get good news about that $3,789 refund! 🤞

Same thing happened to me yesterday! The about:blank screen is so frustrating when you're trying to check on a big refund like that. Since incognito mode worked for you, definitely keep that in your back pocket for future logins. Another trick that's helped me is switching from wifi to mobile data (or vice versa) - sometimes it's just weird network routing issues with the IRS servers. Also try the "Where's My Refund" tool on irs.gov as a backup - it doesn't give you the detailed transcript info but at least shows basic status updates. 3 weeks is still pretty normal timing wise, but I totally get the anxiety when it's almost $4K! Keep us posted on what your transcript shows 👍

This blank screen issue has been driving everyone crazy lately! I've been having the same problem on and off for about a week now. What worked for me (besides incognito mode) was actually disabling my ad blocker temporarily - apparently some ad blockers interfere with the IRS site's security scripts. Also, if you're using any VPN, try turning it off since the IRS blocks some VPN IP ranges. The fact that you got it working with incognito is a good sign though - means your return is probably processing normally and it's just their website being glitchy as usual. With a $3,789 refund pending, definitely worth checking every few days to catch any updates early. Their system should show movement soon since you're at the 3-week mark! 🤞