IRS Identity Verification Letter Never Arrived - Can't Access Mailbox. How to Get Refund?
Hey everyone, I'm having trouble with my tax refund. I was supposed to verify my identity but I never got the letter in the mail. I don't really have access to my mailbox right now. Has anyone else dealt with this? Any ideas on how to get my refund without that letter?
21 comments
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NebulaKnight
Ugh, that sucks. I had a similar issue last year. Have you tried calling the IRS directly? They might be able to resend the letter or give you another way to verify your identity.
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Dylan Wright
•I've been trying to call them for weeks but can never get through. It's so frustrating!
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Sofia Ramirez
•Pro tip: call right when they open. I got through after only 30 minutes on hold that way.
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Dmitry Popov
•30 minutes? You got lucky! I was on hold for 3 hours last time I called 😭
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Ava Rodriguez
Have you considered setting up mail forwarding with USPS? That way you can get your mail sent to wherever you're staying now. Might help with future issues too.
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Miguel Ortiz
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/_kiP6q8DX5c
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Zainab Khalil
•Sounds too good to be true. Does it really work?
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Miguel Ortiz
•Yeah, it actually does! I was skeptical at first too, but I got through to an agent in about an hour without having to sit by my phone the whole time.
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QuantumQuest
•$20 seems steep just to make a phone call 🤔
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Miguel Ortiz
•I get that, but for me it was worth it to not waste a whole day on hold. Time is money, ya know? 💁♂️
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Connor Murphy
Have you checked your online account on the IRS website? Sometimes they post notices there even if you don't get the physical mail.
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Dylan Wright
•I tried that but couldn't log in. Guess I need to verify my identity for that too 🙃
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Yara Haddad
This whole system is so broken. Why can't they just email us important stuff like this? It's 2023 for crying out loud! 🤦♂️
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Keisha Robinson
•Security reasons, probably. But yeah, it's a pain in the a**.
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Paolo Conti
Here's what I'd do: 1. Try to set up mail forwarding ASAP 2. Keep calling the IRS (early morning is best) 3. Check if there's a local IRS office you can visit in person 4. See if you can get someone (family/friend) to check your old mailbox 5. If all else fails, consider using a paid service to get through on the phone Don't give up! It's your money and you deserve to get it back. Good luck!
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Dylan Wright
•Thank you so much for the detailed advice! I'll definitely try these steps. Really appreciate it 🙏
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Amina Sow
•This is solid advice. I'd add: document EVERYTHING. Every call, every letter, every interaction. It might come in handy later.
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GalaxyGazer
lol welcome to the club. been waiting on my refund for 6 months now. IRS is a joke 🤡
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Oliver Wagner
Have you considered hiring a tax advocate? They can sometimes work miracles with this stuff.
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Dylan Wright
•I didn't even know that was a thing. How much does something like that usually cost?
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Oliver Wagner
•It varies, but some offer free consultations. Might be worth looking into if you're really stuck.
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