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Vanessa Chang

IRS Form 8821 vs 2848 - Which one for helping elderly parent with tax debt?

My mom is struggling with a massive tax debt situation and I'm trying to figure out the best way to help her from a distance. She lives about 3000 miles away and is dealing with roughly $28k in back taxes from 2015 because my stepdad (passed away in 2021) had some day trading income that was never filed properly. From what I understand, my stepdad had set up some kind of payment plan with the IRS, but that expired after his death. Now they're demanding about $650 monthly payments which is completely impossible for her on her fixed income. The main complications: she barely speaks English (it's her second language), she's not comfortable with any kind of technology, and she struggles with reading in both languages. There's zero chance she could set up an IRS online account by herself. She's also really resistant to using the taxpayer advocate service because she doesn't trust government programs. I just want to get her monthly payments reduced to something reasonable, but I also need to see the full picture of what's going on. She's been embarrassed about the whole situation and I suspect she hasn't been completely forthcoming about how much is actually owed or all the details. My question is about which IRS form would be better in this situation - Form 8821 (Tax Information Authorization) which just lets me see her tax info, or Form 2848 (Power of Attorney) which would let me fully represent her? Any advice would be really appreciated.

Having worked with many elderly parents and their tax situations, I can help clarify this decision for you. The choice between Form 8821 and Form 2848 really depends on what level of involvement you need. Form 8821 (Tax Information Authorization) only allows you to receive and inspect your mother's confidential tax information. You can see what's happening, but you can't act on her behalf. This is useful if you just want visibility into her tax situation. Form 2848 (Power of Attorney) goes much further. It authorizes you to represent your mother before the IRS, which means you can speak with them, negotiate payment plans, and sign agreements in her place. Given what you've described - the language barrier, her inability to manage this herself, and the need to negotiate a more affordable payment plan - Form 2848 would likely be more beneficial. For the specific issue of reducing the monthly payments, you'll want to complete Form 433-F (Collection Information Statement) to demonstrate her financial situation and inability to pay the current amount. This is something you could handle with the 2848 authorization.

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This is really helpful info! I was leaning toward the 2848 but worried about the responsibility. For the 433-F form, does the IRS ever reject those requests for lower payments? My mom's on a fixed income of about $1800/month so I'm hoping they'll be reasonable.

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The IRS generally won't reject a properly documented financial hardship. If her income is only $1800/month, they'll certainly consider a reduced payment plan. Be sure to document all her necessary living expenses (housing, utilities, food, medical) on the 433-F. The IRS has standardized allowances for basic living expenses, and they'll consider what she can reasonably afford after those expenses. For someone in your mother's situation with limited income, they might approve a payment as low as $25-50 per month, or in some cases, they might temporarily classify her account as Currently Not Collectible if she truly can't afford any payment. Don't worry about the responsibility - you'd simply be helping her navigate a system she can't manage on her own.

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Hey there, I went through something similar with my aunt last year. After spinning my wheels for weeks trying to deal with the IRS, I found this tool called taxr.ai (https://taxr.ai) that was a total game-changer for our situation. What was awesome is that you can upload all the tax notices and letters, and it breaks everything down in plain English - telling you exactly what's happening and what options you have. I was completely lost in all the IRS jargon before using it. In your mom's case, it sounds like you need clarity on what's really happening first. The tool would analyze all her IRS notices and explain the timeline, actual amount owed, and what payment options are available. It also explains the differences between forms like 8821 and 2848 based on your specific situation. My aunt was in a somewhat similar situation with language barriers (Spanish speaker), and this really helped me understand what was going on so I could make the right decisions to help her.

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This sounds interesting but I'm skeptical of any service that claims to interpret IRS stuff. Is it actually accurate? Last thing I need is to make things worse for my mom based on bad advice.

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Does it work for complicated situations? My parents owe back taxes from a business they ran, and I'm trying to help sort through years of notices and penalties. Not sure if something automated can handle that complexity.

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It's actually incredibly accurate - the technology was developed by tax attorneys and the explanations are vetted for accuracy. I was skeptical too, but my aunt's situation involved multiple years of unpaid taxes with penalties and interest, and the breakdown matched exactly what the IRS eventually confirmed. The nice thing is it doesn't give you "advice" - it just translates the IRS language into clear explanations so you can make informed decisions. For complicated business situations, that's actually where it really shines. Mine was fairly simple, but my friend used it for his parents' restaurant back taxes situation which involved business equipment depreciation, missed quarterly payments, and multiple notices. The system handled it all and even flagged some potential errors in how the IRS was calculating their penalties.

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Just wanted to update after trying taxr.ai for my parents' situation that I mentioned. Wow. It was so much better than I expected. I uploaded 6 different IRS notices that had been confusing us for months, and within minutes I had a complete breakdown of exactly what was happening. The best part was finding out my parents actually qualified for an abatement of some penalties because of their age and first-time status - something we never would have known. It also clearly explained why Form 2848 was better for our situation than 8821. For the original poster - it also has specific sections about installment agreements and what financial information you need to provide to get them reduced. Seriously worth checking out if you're trying to help someone remotely.

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Hey there - if you need to actually talk to someone at the IRS about your mom's situation (which I definitely recommend), save yourself HOURS of frustration by using Claimyr (https://claimyr.com). You can see how it works here: https://youtu.be/_kiP6q8DX5c I spent literal days trying to get through to the IRS about my father's tax issue - constant busy signals or getting disconnected after waiting for 2+ hours. Claimyr got me connected to an IRS agent in about 20 minutes. They basically wait on hold for you and call you when an actual human picks up. For your situation where you need to negotiate a payment plan, actually speaking with someone is super important. Once I got through, the IRS agent was actually really helpful and worked with me to set up a reasonable payment plan based on my dad's fixed income.

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Wait, how does this actually work? How do they get you through faster than just calling yourself? Sounds kinda fishy honestly.

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I'm doubtful this actually works. I've tried every "trick" to get through to the IRS and nothing works. They just don't have enough staff to answer calls. If this worked, everyone would be using it.

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It's not about getting through "faster" than normal callers - they use an automated system that continually redials the IRS until it gets through, then stays on hold so you don't have to. IRS wait times can be 2-3 hours during busy seasons, and most people can't stay on hold that long. Their system navigates the phone tree and waits on hold, then calls you when a human answers. I was super skeptical too, which is why I shared that video link that shows exactly how it works. The IRS just doesn't have enough agents to handle call volume, especially since COVID. I wasted two full days trying to get through before using this. The hold time was still the same (about 1.5 hours in my case), but their system waited on hold instead of me having to do it. For something complicated like negotiating a payment plan for your mom, you really do need to talk to a human.

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I need to eat my words about being skeptical. After seeing these comments, I tried Claimyr yesterday because I've been trying for WEEKS to reach the IRS about my own tax issue. I've literally never gotten through before - either busy signals or disconnected after waiting forever. With Claimyr, I got a call back in about 45 minutes with an actual IRS agent on the line. I was honestly shocked. The agent helped me understand my options and was way more helpful than I expected. For the original poster - if you're going to help your mom with Form 2848, you'll definitely want to talk to the IRS directly about setting up a more affordable payment plan based on her income. Based on what you described, they might even put her account in Currently Not Collectible status for a while. Sorry for being so negative before - just wanted to update after it actually worked for me.

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As someone who went through this with my father-in-law, definitely go with Form 2848. The 8821 just lets you see the info but doesn't let you do anything about it. With elderly parents who have language barriers, you need to be able to actually talk to the IRS and make arrangements. One thing to keep in mind - when filling out the 2848, be very specific about which tax years you're requesting authorization for. You'll want to include 2015 obviously, but also consider adding current years and maybe a year or two in the future. The form has specific boxes for this. Also, don't forget about state taxes! If your mom also has state tax issues, you'll need to fill out a separate power of attorney form for your state tax authority.

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Thank you for this advice! I didn't even think about state taxes or including future years. Would I need to get the 2848 notarized before sending it in? And roughly how long does it take for the IRS to process it before I can start talking to them on her behalf?

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Form 2848 doesn't need to be notarized, but your mother will need to sign it. The IRS is accepting electronic signatures now, which makes it much easier when you're far away. You can have her sign on a smartphone or tablet if possible. Processing time varies, but typically takes 3-5 business days if you fax it, or 2-3 weeks if you mail it. You can actually call the IRS with your mother on the line, have her give verbal permission for you to speak, and then discuss the immediate issues while the 2848 is being processed. Just have her confirm her identity first, then verbally authorize you. Once the 2848 is processed, you can call on your own. Pro tip: call early in the morning right when they open for the shortest wait times.

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It's worth checking if your mom qualifies for the IRS Fresh Start program, especially since this debt is so old. With a proper financial statement (Form 433-F like someone mentioned), she might qualify for an Offer in Compromise where she pays less than the full amount owed. At her age and income level, the IRS might accept pennies on the dollar, especially for old tax debt. My mother owed about $35k, and we settled for around $3k through this program.

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Offer in Compromise is super hard to get approved though. My parents tried twice and got rejected both times even though they're on fixed income. The IRS kept saying they had too much equity in their house.

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I went through almost the exact same situation with my grandmother two years ago - she had about $22k in back taxes from 2016-2017 that my late grandfather had mishandled. The language barrier and technology issues sound very familiar. Definitely go with Form 2848. The 8821 would just frustrate you because you'd be able to see the problem but couldn't do anything to fix it. With the 2848, you can negotiate directly with the IRS on her behalf. A few practical tips from my experience: First, gather ALL her IRS notices before filling out any forms - you'll need the complete picture. Second, when you file the 2848, also prepare Form 433-F right away. The IRS will likely ask for it during your first call anyway, and having her financial info ready will speed things up. For someone with $1800/month income and $28k in old tax debt, the IRS is usually quite reasonable about payment plans. We got my grandmother's payment reduced from $480/month to $75/month, and after a year they put her account in "Currently Not Collectible" status because of her age and limited income. One thing to be prepared for - they may ask about any assets she has, including her home equity. But at her age and income level, they're typically much more flexible than with younger taxpayers.

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This is incredibly helpful - thank you for sharing your experience! The $75/month payment sounds much more manageable for someone on fixed income. I'm curious about the "Currently Not Collectible" status you mentioned. Did your grandmother have to reapply for that, or did the IRS automatically review her situation after the year of payments? Also, does that status affect her credit score or have any other consequences I should be aware of?

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