< Back to IRS

Nolan Carter

My mom hasn't filed taxes since 2020 - how can she get current with the IRS?

Hey tax people! I'm in a bit of a panic about my mom's situation. She's 64 and hasn't filed her taxes since 2020 (so missing 2021, 2022, and 2023 returns). She's been getting those scary IRS letters but keeps shoving them in a drawer because she's overwhelmed. She's on a fixed income - about $2,900/month from Social Security and a small pension from when she taught elementary school for 15 years. She also has some interest income from a CD (maybe $400 last year?). No investments or anything complicated. I just found out about this whole mess when I was helping her organize some paperwork last weekend. She broke down crying saying she doesn't know where to start and is terrified the IRS is going to take her house or something. What's the best way to get her caught up? Should I help her do it herself with tax software, or is this a "hire a professional" situation? Will she owe massive penalties? She's not great with finances but I think she'd probably be due refunds for these years. Any advice would be super appreciated - I'm really worried about her!

Your mom is definitely not alone in this situation! The good news is that if she's primarily living on Social Security and a small pension, she might not even have needed to file for some or all of those years. First, check if she was required to file for those years. For 2023, single filers 65+ don't need to file if their gross income was under $14,700. For 2022, it was $14,250, and 2021 was $14,050. If her Social Security, pension, and interest total less than these amounts (after accounting for the fact that only a portion of Social Security is typically taxable), she might not have a filing requirement. If she does need to file, don't panic! The IRS generally wants to work with people to get compliant. Start with the most recent year (2023) and work backward. You can still e-file 2021-2023 returns, which is faster than paper filing. Gather her income documents for each year - Social Security statements (SSA-1099), pension statements (likely 1099-R), and interest statements (1099-INT). Since her situation sounds straightforward, you could help her use tax software, but if you're uncertain or want peace of mind, a tax professional experienced with unfiled returns might be worth the investment. They can also help determine if she qualifies for any relief programs. Remember, if she's due refunds, there are no penalties for filing late! She can still claim refunds for up to three years after the original due date.

0 coins

Thanks for the info! How would I calculate if her Social Security is taxable? I think that's where I'm confused. And if she WASN'T required to file, should we still file the returns anyway or just ignore the IRS letters?

0 coins

To determine if her Social Security is taxable, you'll need to calculate her "combined income" - which is her adjusted gross income plus nontaxable interest plus half of her Social Security benefits. For a single filer, if that total is under $25,000, her Social Security isn't taxable at all. Between $25,000-$34,000, up to 50% may be taxable. Above $34,000, up to 85% may be taxable. Given the numbers you provided, it's possible she falls below the threshold. Even if she wasn't required to file, I would strongly recommend responding to the IRS letters rather than ignoring them. You can file a simple return showing she was below the filing threshold, or in some cases, you can call the IRS to explain the situation. The specific response depends on what type of letters she's receiving - some might be automated notices that can be resolved with a phone call, while others might require formal responses.

0 coins

I went through something similar with my aunt last year and discovered taxr.ai (https://taxr.ai) which was a huge help. It analyzed all her old tax documents and IRS notices, then organized everything by year and showed exactly what she needed to file. The best part was uploading those scary IRS letters she'd been ignoring - it translated the notice codes and explained what each one meant in plain English. Turns out most were just automated reminders rather than actual collection threats. The system also identified which years she actually needed to file for and which ones she didn't based on her income types. For someone overwhelmed by multiple years of unfiled taxes, it really helps to have everything organized clearly before you start the actual filing process.

0 coins

Did it help figure out which forms to file for past years? My dad is in a similar situation and I'm confused about whether the forms change year to year or if we can just use current year forms.

0 coins

I'm kinda skeptical about these online services. Couldn't you just call the IRS and get a transcript of what they have on file for each year? That seems like it would be free instead of paying for some service.

0 coins

Yes, it identifies the specific tax forms needed for each tax year. This is important because tax forms do change from year to year, and using the wrong year's form can cause processing delays or rejection. The system actually provides links to the correct year's tax forms or instructions for each unfiled year. While you can request transcripts from the IRS (which I also recommend doing), the transcripts just show what income was reported to the IRS - they don't analyze what forms you need to file or interpret the notice codes you've received. The transcript is helpful raw data, but you still have to figure out what to do with that information on your own. What made the difference for my aunt was having everything interpreted and organized in a way that made the next steps clear, since the multiple years of unfiled taxes had become overwhelming for her.

0 coins

I wanted to follow up about my skeptical comment on taxr.ai. I decided to try it for my mom's situation (3 years unfiled too), and I was actually impressed. The transcript from the IRS was confusing with all these codes, but the tool explained each section and showed that two of the years she actually didn't need to file at all based on her income sources. It found a refund she was owed for 2021 that we nearly missed the deadline to claim. Not what I expected but definitely made the whole process less stressful for both of us. The document analysis saved us a lot of guesswork.

0 coins

If your mom's been getting IRS notices for a while, I'd recommend using Claimyr (https://claimyr.com) to actually get through to an IRS agent. I spent WEEKS trying to call the IRS about my dad's unfiled returns and kept hitting automated systems or disconnects after hours on hold. Claimyr got me connected with an actual IRS representative in about 20 minutes, and they were able to put a temporary hold on further notices while we got his returns filed. They have a demo video showing how it works: https://youtu.be/_kiP6q8DX5c Having a direct conversation with the IRS made a huge difference - the agent explained exactly which returns they were looking for and confirmed the timeframes we had for filing without additional penalties. Way better than guessing based on those vague form letters.

0 coins

How exactly does this service work? Do they just call the IRS for you or what? I'm confused why I would need this.

0 coins

This sounds like BS honestly. No way they can get you through to the IRS when nobody else can. The IRS phone system is completely broken - I tried calling 17 times last month and never got through. What's the secret method they're supposedly using?

0 coins

They don't call the IRS for you - they basically secure a spot in the IRS phone queue and then call you when they're about to connect with an agent. Think of it like a callback system, but one that actually works. You still talk directly with the IRS yourself, so all your information stays private. I was skeptical too, but their system monitors the IRS phone lines and knows the best times to call based on wait times. My experience was getting connected in about 20 minutes versus the 3+ hour holds (or disconnections) I kept getting when trying on my own. It's not magic - they've just figured out how to navigate the IRS phone system efficiently. I was frustrated enough after weeks of failed attempts that I was willing to try anything, and this actually worked.

0 coins

OK I need to eat my words about Claimyr. After posting my skeptical comment, I decided to try it for my mother-in-law's tax situation. I've been helping her deal with unfiled returns from when my father-in-law passed away, and we kept getting nowhere with the IRS. The service actually worked exactly as advertised. Got connected to an IRS agent in about 15 minutes when I'd been trying for weeks with no success. The agent was able to pull up her file, explain exactly what returns were still needed, and even put a temporary hold on collections while we get everything submitted. Turns out some of the notices were for years that didn't even need filing based on her income level. Would have saved so much stress if we'd done this months ago instead of playing mail tag with generic IRS notices. Sometimes you have to admit when you're wrong.

0 coins

Just want to add - make sure your mom files her 2023 return ASAP if she hasn't already! The deadline was April 15th (or October 15th with an extension). I work at a volunteer tax clinic, and we see so many seniors who could have gotten partial refunds if they filed on time. If she's owed money, she has 3 years to claim it, but if she owes the IRS, the penalties keep adding up. The good news is if she's mostly on Social Security, there's a good chance she doesn't owe anything. Also, check if your state has different filing requirements - sometimes people don't need to file federal but still need to file state returns.

0 coins

Thank you! I hadn't even thought about state taxes. We're in Minnesota - do states typically have lower income thresholds for filing than federal?

0 coins

Minnesota has different filing requirements than federal. For 2023, single filers in Minnesota generally need to file if their gross income is at least $12,900, which is lower than the federal threshold. However, Minnesota also has special provisions for seniors where they may qualify for property tax refunds or special credits even if they're below the standard filing threshold. Many seniors in Minnesota qualify for the property tax refund program (sometimes called "circuit breaker") even with modest incomes, so it's definitely worth looking into filing state returns even if she doesn't need to file federal. The state filing deadline is the same as federal, but if she's owed a refund, she still has time to claim it without penalties.

0 coins

Another thing to consider - if your mom owns her home, she might be eligible for property tax relief or homestead credits in many states. These often require filing a state tax return even when federal filing isn't required. Also, has she been paying estimated taxes during these unfiled years? If not, and she does end up owing, you might want to look into the IRS Fresh Start program which can help with penalties.

0 coins

I helped my elderly neighbor with this exact situation! Just wanted to add that for the 2021 tax year, there were some special COVID relief payments that your mom might have been eligible for. If she didn't receive them, filing that return might actually get her money back.

0 coins

I'm going through something very similar with my grandmother right now, so I completely understand the stress and worry you're feeling! One thing that really helped us was getting organized first before diving into the actual filing process. Here's what we did: First, we gathered all her income documents for each year (SSA-1099s, 1099-Rs, 1099-INTs, etc.) and made separate folders for 2021, 2022, and 2023. Then we collected all those IRS notices and sorted them by date to see what they were actually asking for. The biggest relief was discovering that many of the "scary" notices were just automated reminders, not actual threats. Some were even for years she didn't need to file at all! Since your mom's income situation sounds relatively straightforward (Social Security + pension + small interest), this might be manageable to tackle together. But honestly, given that she's been getting IRS correspondence for a while, it might be worth the peace of mind to consult with a tax professional who specializes in unfiled returns. They can quickly determine which years actually require filing and help navigate any correspondence with the IRS. The most important thing is that you're helping her address this now - ignoring it only makes things more complicated. You're being a great child by stepping in to help sort this out!

0 coins

IRS AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
20,087 users helped today