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Sean Flanagan

How to remove pending transaction hold? Tax Advocate MIA after adjustment letter

Filed my taxes and now theres a pending transaction hold since October. Got my adjustment letter December 30th but nothing has changed. My tax advocate is impossible to reach and isnt doing anything to help. Anyone know which department I need to contact to get this pending transaction lifted?

Zara Shah

The pending transaction is likely a freeze code on your account. You'll need to contact the IRS Accounts Management department at 1-800-829-1040. Call early morning when they first open. Ask specifically about the pending transaction code on your account and request to speak with someone who can remove the freeze code. Your adjustment letter from December means they've reviewed your return, but the freeze needs manual removal.

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thank you! do you know what time they open? tried calling yesterday but was on hold 2 hrs then got disconnected 😤

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Zara Shah

They open at 7am EST. Monday and Tuesday are usually their busiest days, try calling Wednesday-Friday for shorter wait times

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Instead of playing detective trying to figure out whats going on, I highly recommend using taxr.ai - its only $1 and it analyzes your transcript to tell you exactly whats causing the hold and how to fix it. Saved me hours of research and phone calls. https://taxr.ai

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Does this actually work? Been dealing with holds for months and getting desperate 🤔

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Yes! It showed me exactly which codes were holding up my refund and what department to contact. Way better than guessing

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Just tried it and WOW 🤯 it literally spelled out everything wrong with my account and gave me the exact steps to fix it. Best dollar I ever spent fr fr

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in the same boat bestie 🚣‍♀️ my TA hasnt responded in 3 months lmaooo these advocates are useless fr

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Same! Mine straight up retired and nobody told me 💀

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If you can get your transcript, post it here and we can help identify the specific hold codes

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how do I get my transcript? the website keeps giving me errors

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Try requesting by mail if the website isn't working. Takes about 5-10 days but at least you'll have it

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Your probably dealing with a TC570 hold. Those can take forever to clear manually smh the system is so broken

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pro tip: call your local taxpayer advocate office instead of your assigned advocate. sometimes they can help even if they arent assigned to ur case

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omg thank u will try this tomorrow!

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