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How long is the wait for Massachusetts state tax refunds in 2025? Mine's been pending for 7 weeks

Filed my Massachusetts state tax return on February 20th through TurboTax and got confirmation it was accepted right away. The federal came through pretty quick (about 11 days) but I'm still waiting on my state refund. It's been nearly 7 weeks now. The Mass DOR website just shows it as "processing" when I check. Anyone else from MA waiting this long? Is this normal for Massachusetts or should I be concerned something's wrong? Expected refund is about $780 if that matters.

Sean Doyle

Massachusetts tax examiner here. The current processing time for MA state refunds is running about 5-6 weeks for electronically filed returns, but can extend to 8-10 weeks during peak season which we're in right now. Several factors can delay your refund including verification processes, identity checks, or discrepancies between reported income and what employers submitted. I recommend checking if your return has any "manual review" flags by calling the MA DOR at 617-887-6367 or using their online "Where's My Refund" tool with your SSN, filing status, and refund amount. If it's been over 8 weeks, you should definitely call to inquire. Also, make sure your bank information was entered correctly if you selected direct deposit. Incorrect routing/account numbers are a common cause of delays.

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Anastasia Fedorov

Thank you for the detailed response! I did use the "Where's My Refund" tool and all it says is "processing" with no additional information. I'll give them a call tomorrow to see if there's any specific issue. My bank info should be correct since I triple-checked it.

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26d

Zara Rashid

is there generally a reason why the federal comes so much faster than the state? Mine was the same - federal in like 10 days but MA taking foreverrr

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Sean Doyle

The IRS actually has more resources and better technology than most state tax departments. Massachusetts DOR is particularly underfunded compared to the volume of returns they process. Plus, MA does additional verification against state-specific credits and deductions that the federal return doesn't need to check.

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Luca Romano

After weeks of frustration with my MA return this year, I finally used taxr.ai to actually understand what was happening with my return. It was night and day compared to the vague "processing" message on the state website. The tool analyzed everything and pinpointed exactly why my refund was held up - turns out there was a discrepancy with a 1099 I received. Saved me so much time compared to endlessly guessing what might be wrong. I use it for both federal and state issues now. https://taxr.ai

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Nia Jackson

Sounds interesting. How exactly does it work? Does it just read your transcript or does it do more?

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24d

Luca Romano

It does way more than just read the transcript. It analyzes all your tax documents, explains every code and notice in plain English, and actually tells you what actions you need to take. For my MA return, it flagged the specific form that was causing the hold-up and explained exactly what to submit to fix it. Honestly saved me weeks of back and forth with the state DOR!

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21d

Nia Jackson

Just tried taxr.ai for my Massachusetts refund issue and WOW! Literally answered questions I've been trying to figure out for a month. The MA DOR website is useless compared to this. Everyone dealing with tax issues needs to know about this tool!

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21d

NebulaNova

I was in the same boat with my MA refund ($850) taking forever this year. After 8 weeks of nothing, I used Claimyr.com to actually get someone on the phone at the MA Department of Revenue. Got connected to a real person in about 15 minutes instead of the usual 2+ hour wait. The agent found that they needed a copy of my W2 that hadn't been properly uploaded in the system. Fixed it right there on the call and my refund was issued 5 days later. Best money I've spent all year considering how much time I wasted trying to get through on my own.

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Mateo Hernandez

this sounds like an ad. does this actually work or what?

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NebulaNova

Not an ad lol, just sharing what worked for me. I spent weeks calling and hanging up when I heard the 2+ hour wait message. This service basically waits on hold for you and calls when an agent picks up. For MA DOR specifically it saved me a ton of time since their phone system is a nightmare.

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Aisha Khan

I've used it for both IRS and MA DOR calls. Way better than burning your whole day on hold music. Talking to an actual human is literally the only way to resolve some of these issues.

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Mateo Hernandez

ok fine i'll try it. my refund's been stuck for 9 weeks now and i'm desperate 😩

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Ethan Taylor

Massachusetts here - filed Feb 12, got my refund direct deposited on April 1st. So about 7 weeks total. They were SUPER slow this year for some reason.

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Yuki Ito

If it makes you feel any better I filed in early March and still waiting 🙃 This is crazy slow even for MA standards. Last year I got my state refund in like 3 weeks.

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Anastasia Fedorov

Ugh that does make me feel a bit better knowing I'm not alone, but sucks we're all dealing with this! Wonder if they're short-staffed or something.

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Yuki Ito

I heard from my accountant friend that MA implemented some new fraud detection systems this year which is slowing everything down. But yeah it's ridiculous. Nearly 2 months for a simple return is absurd.

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Carmen Lopez

I'm in CT but had a similar issue with my state return. Call them!! I waited 9 weeks and finally called - turns out they needed to verify my identity and never contacted me. One 15-minute phone call and my refund was released a week later.

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AstroAdventurer

My MA refund took 5 weeks this year. BUT...my mom's took 11 weeks! And she filed before me. There's no rhyme or reason to their processing times.

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Andre Dupont

Have you checked your transcript?? The DOR website doesn't tell you much, but your transcript might have codes showing why there's a holdup. I had a similar issue last year and didn't realize they were waiting on verification documents from me until I checked the actual transcript codes.

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Anastasia Fedorov

How do I check my state transcript? The MA website only has the refund status checker as far as I can see.

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Andre Dupont

Oh sorry! I thought you were talking about federal. For MA you actually need to request your transcript by mail or through their portal under "Request Records". It's not as easy as the federal one. This is where taxr.ai really helped me - they can analyze both federal and state issues. Much easier than trying to decipher everything yourself.

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Zoe Papanikolaou

Same boat. Filed MA taxes Feb 28th, still waiting. Called twice and both times they just said "it's processing, be patient" 🤬 Meanwhile I owed the feds and they took their money within DAYS lol. The system works perfectly when you owe them!

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Jamal Wilson

ain't that the truth! they take your money at lightning speed but when they owe you... 💀

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Mei Lin

classic government efficiency 🙄 works flawlessly in one direction only!

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Liam Fitzgerald

I'm in MA and got mine in 4 weeks. Filed mid-March, got refund mid-April. But I only had W2 income and took the standard deduction, so mine was probably super simple to process. More complicated returns definitely take longer.

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GalacticGuru

I legit had to contact my state rep about my MA refund last year. It had been 12 weeks and nothing was happening. Two days after my rep's office inquired - BOOM - refund processed. Don't hesitate to get your rep involved if it goes much longer.

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Anastasia Fedorov

That's a good idea! I didn't even think about contacting my state rep. If I don't hear anything by next week I might try that approach.

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Amara Nnamani

This is why I always file MA on paper now even tho it sounds counterintuitive. Electronic took 10+ weeks three years in a row. Switched to paper filing and got my refund in 5 weeks this year. Their e-file system must be a hot mess.

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Giovanni Mancini

2025 is the worst year I've seen for Mass tax refunds. My whole family filed around the same time (early February) and our refunds have been all over the place. Mine came in 6 weeks, my wife's took 9 weeks, and my sister is STILL waiting after 11 weeks. Calling barely helps because they just say "it's processing" and won't give details. The whole system needs an overhaul.

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Fatima Al-Suwaidi

someone told me the mass DOR had a systems upgrade this year that's causing all the delays. not sure if true but would explain a lot

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21d

Giovanni Mancini

I heard the same thing but you'd think after 3 months they'd have worked out the kinks! My sister finally got through to someone helpful who said they're still catching up from the upgrade and some returns were basically stuck in limbo. They had to manually push hers through.

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