< Back to IRS

Miguel Diaz

Got a 12c letter from the IRS asking for my W2 - what happens next?

Just opened my mail and found a 12c letter from the IRS requesting my W2 from this past tax season. I filed back in February and was counting on a pretty substantial refund (around $3,800 which is huge for me right now with all my bills piling up). The letter says it could take 6-8 weeks for processing once they receive my documentation. Is that timeline actually realistic or should I expect it to take way longer? I've heard horror stories about IRS delays. Also, is there any way to confirm they actually received my response after I send it? I'm planning to mail it tomorrow with my W2 attached, but I'm worried about it getting lost in the shuffle. I really want to make sure they get everything they need so I can get my refund. Thanks for any advice! This is my first time dealing with this kind of letter and I'm a bit stressed about it.

Zainab Ahmed

•

The 6-8 week timeline is fairly accurate for 12c letter responses, but it can sometimes take longer depending on their backlog. The 12c letter is basically the IRS saying they need additional documentation to verify information on your return - in this case, your W2. For sending your response, I strongly recommend using certified mail with return receipt requested. This gives you proof of delivery and when it was received. Keep copies of everything you send them, including the original 12c letter and your W2. You can check on the status of your refund using the "Where's My Refund" tool on the IRS website or through their IRS2Go app. However, it probably won't update immediately after they receive your documentation. Once they start processing your return again, you should see an update there.

0 coins

Connor Byrne

•

Does sending documents through certified mail actually speed up the process at all? Or is it just for peace of mind? I had to respond to something similar last year and wondering if I messed up by just using regular mail.

0 coins

Zainab Ahmed

•

Sending certified mail doesn't speed up the process, it's purely for your protection. It gives you legal proof that you responded to their request and exactly when they received it. If they later claim they never received your documentation, you'll have evidence showing otherwise. Having a tracking number and delivery confirmation can save you a lot of headaches if anything goes wrong with your case. It's especially important when dealing with time-sensitive tax matters or when significant refund amounts are involved.

0 coins

Yara Abboud

•

I went through this exact same situation last year with a 12c letter asking for my W2. I was so frustrated trying to get updates from the IRS until I found this AI tool called taxr.ai (https://taxr.ai) that helped me figure out exactly what was happening with my case. The tool analyzed my 12c letter and explained that these verification requests are totally normal - especially if there's any discrepancy between what your employer reported and what you filed. What I liked is that it gave me a personalized checklist for responding correctly and even told me what additional documentation might help speed things up. Definitely made me feel less anxious about the whole process.

0 coins

PixelPioneer

•

How accurate was the information from taxr.ai? Did it actually help you get your refund faster or was it just general advice you could find anywhere?

0 coins

Did the tool tell you how to check if the IRS actually received your response? That's what I'm most worried about - sending documents into the void and never knowing if they got there.

0 coins

Yara Abboud

•

The information was surprisingly accurate - it actually explained some nuances about my specific situation that I hadn't found anywhere else online. It told me exactly what supporting documents to include beyond just my W2 based on my specific letter code, which I wouldn't have known to do. As for checking if they received your response, it recommended using certified mail with return receipt (which I did), but it also gave me specific IRS phone menu shortcuts to use when calling to check on my case status. The menu options change sometimes, but having these shortcuts saved me from the endless phone tree maze.

0 coins

Just wanted to update that I tried taxr.ai after seeing it mentioned here. It was actually super helpful! I uploaded a picture of my 12c letter and it gave me really specific instructions for my situation - even told me about an additional form I should include that wasn't mentioned in the original letter. The timeline predictor was interesting too - it analyzed current IRS processing times and gave me a more realistic estimate (in my case, 9-10 weeks) rather than the standard 6-8 weeks they always quote. Now at least I have proper expectations instead of checking the refund status tool every day like I was doing before!

0 coins

Paolo Rizzo

•

If you're worried about the timeline and need to actually talk to someone at the IRS (which feels impossible these days), I used this service called Claimyr (https://claimyr.com) that got me through to an actual human at the IRS in about 20 minutes instead of waiting on hold for hours or getting disconnected. You can see how it works here: https://youtu.be/_kiP6q8DX5c I was in a similar situation with a 12c letter about 3 months ago and was getting nowhere with the "Where's My Refund" tool. After finally talking to an agent, I found out they needed additional verification beyond what I'd sent. Would have never known this without actually speaking to someone, and my refund would have been delayed even longer.

0 coins

Amina Sy

•

How exactly does this service work? Do they just call for you or something? Seems weird that a third party could somehow get through when the IRS phone lines are always jammed.

0 coins

Sounds like a scam tbh. No way some random service can magically get through to the IRS when millions of people can't. They probably just take your money and tell you to keep waiting.

0 coins

Paolo Rizzo

•

They don't call for you - it's a service that navigates the IRS phone system and holds your place in line. When they're about to connect with an agent, you get a call back so you can talk directly with the IRS yourself. It's basically like having someone wait on hold for you. They use technology to continuously redial and navigate the phone tree until they get through. Think of it like having a really persistent friend who keeps calling while you go about your day. Nothing sketchy about it - you still talk directly to the IRS yourself, they just handle the frustrating hold time part.

0 coins

Well I have to admit I was completely wrong about Claimyr. After I posted that skeptical comment, I was still desperate to talk to someone about my amended return so I tried it anyway. The service actually worked exactly as described. I got a call back in about 35 minutes and was connected to an IRS agent who pulled up my file and explained exactly why my refund was delayed. Turns out they needed verification of my education credits which I had no idea about. Now I've submitted the right documentation and my refund is back on track. Honestly wish I had tried this months ago instead of checking the refund status website 50 times a day seeing the same "still processing" message. Sometimes you actually need to talk to a human!

0 coins

Don't forget to keep COPIES of everything you send to the IRS!! I learned this the hard way when I responded to a similar letter last year. Sent in all my documents and then 3 months later got another letter saying they never received certain pages. Had to start the whole process over because I didn't make copies of what I sent. Also when you mail your response, write your Social Security Number and the letter reference number (should be in the top right corner of the 12c letter) on EVERY page you're sending back. This helps ensure nothing gets separated or misplaced in their processing centers.

0 coins

NebulaNomad

•

Is it better to send the original W2 or just a copy? I've always been confused about this because I don't want to lose my only original.

0 coins

Send a copy, not your original W2. The IRS actually prefers copies for their records. Always keep your original tax documents in your personal files. Just make sure the copy is clear and legible - if any information is faded or hard to read on the copy, write a note pointing this out and providing the correct information.

0 coins

Javier Garcia

•

Has anyone had their refund actually come FASTER than the 6-8 weeks mentioned in the 12c letter? I'm in a similar situation and really hoping I might get lucky.

0 coins

Emma Taylor

•

Mine processed in about 5 weeks last tax season, so it's definitely possible! I think it depends on how complicated your tax situation is and current IRS workload. Did you e-file originally or paper file? E-file usually moves faster throughout the process.

0 coins

Drake

•

I went through this exact same situation about 6 months ago with a 12c letter requesting my W2. Here's what I learned that might help you: First, the 6-8 week timeline is actually pretty accurate if you respond quickly and completely. Mine took about 7 weeks from when I mailed my response to when I got my refund deposited. Definitely use certified mail like others mentioned - it's worth the extra cost for peace of mind. I was paranoid about them losing my documents too, so I also made sure to write my SSN and the letter reference number on every single page I sent. One thing that helped me was calling the IRS about 4 weeks after I sent my response to confirm they had received it and that it was being processed. Yes, it's a pain to get through to them, but it was worth it to know my case was moving forward. Also, keep checking the "Where's My Refund" tool regularly. Once they start processing your documentation, you'll see the status change from "still processing" to showing an actual refund date. That's when you know you're in the home stretch. Good luck with your refund! $3,800 is definitely worth the stress of dealing with this paperwork.

0 coins

Emma Johnson

•

Thanks for sharing your experience! This is really helpful. I'm curious - when you called the IRS after 4 weeks, did they actually have useful information about your case status? Or was it just a generic "we're still processing" response? I'm trying to decide if it's worth the hassle of getting through their phone system. Also, did you notice any pattern with the "Where's My Refund" tool updates? Like did it change status gradually or did it just suddenly show a refund date one day?

0 coins

Amaya Watson

•

When I called the IRS after 4 weeks, they actually had specific information about my case! The agent was able to tell me that they had received my documents on [specific date] and that my case was assigned to an examiner for review. She couldn't give me an exact timeline, but she confirmed all my documentation was there and complete, which was a huge relief. As for the "Where's My Refund" tool, it was pretty static for most of the process - just showed "still processing" for about 6 weeks. Then one day (I was checking maybe every other day at that point), it suddenly updated to show my refund date and the full amount. No gradual changes, just went from processing to "your refund will be deposited on [date]." The key was being patient but persistent with checking both the online tool and making that one phone call to confirm they had everything they needed.

0 coins

I'm dealing with a 12c letter right now too and this thread has been incredibly helpful! Just wanted to add one thing I learned from my tax preparer - if your W2 shows any corrections or amendments (like a W2c), make sure to include BOTH the original W2 and the corrected version when you respond. The IRS needs to see the complete paper trail to understand any discrepancies. I almost made the mistake of just sending the corrected W2c thinking that was all they needed, but my preparer caught it and said that could have delayed my case even further. Also, if you have multiple W2s from different employers, send copies of ALL of them even if the letter only mentions one specifically. Better to give them more information than they need rather than having to go through another round of correspondence. Hope this helps someone avoid the mistakes I almost made!

0 coins

This is such great advice about including both versions of W2s! I didn't even think about that scenario. Quick question - if you have a W2c correction, do you need to explain WHY there was a correction in a cover letter, or do you just send both documents and let the IRS figure it out? I'm worried about over-explaining and accidentally confusing the situation, but I also don't want to leave them guessing about what happened.

0 coins

IRS AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
20,087 users helped today