Filed Form 14039 Identity Theft Affidavit with paper return due to duplicate e-file rejection - should I expect any IRS correspondence before backlog processing?
So my tax nightmare started when I tried to e-file and got rejected because someone apparently already filed using my info. Great way to start tax season, right? After panicking a bit, I printed everything out and mailed in my paper return along with Form 14039 (Identity Theft Affidavit) about 10 weeks ago. Everything I've read says the IRS website claims there's a 6-week processing time for these cases, but people online are saying it's more like 6-8 months minimum with how backed up everything is these days. I'm really stressing about this because I was counting on my refund and I'm worried this whole identity theft mess is going to follow me around. I've tried calling the IRS like 5 different times but every time the automated system just tells me they're too busy and hangs up on me! Like thanks for nothing lol. Has anyone dealt with this before? Should I have received something from them by now acknowledging they got my paperwork? Or is complete silence normal at this point? I'm worried this will create even bigger problems for me later if I don't stay on top of it.
20 comments


Ravi Choudhury
Having dealt with this exact situation last year, I can tell you that unfortunately, silence for several months is completely normal when dealing with an Identity Theft Affidavit (Form 14039). The IRS is severely backlogged with these cases. What you should expect: In most cases, you'll eventually receive a letter (usually CP01A) acknowledging your case and providing you with an Identity Protection PIN (IP PIN) for future tax filings. This letter might take 3-4 months to arrive given current processing times. The IP PIN will help prevent this from happening again. In the meantime, you can try contacting the IRS Identity Protection Specialized Unit at 800-908-4490. They're often more accessible than the main IRS line. Also, I'd recommend checking your credit reports at annualcreditreport.com to make sure the identity theft hasn't extended beyond your tax return.
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Isabella Silva
•Thanks for the information! I didn't know about that specialized unit - I'll try calling them tomorrow. Do you remember how long it took for your case to be resolved once you filed the Form 14039? And did you ever find out who filed using your information?
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Ravi Choudhury
•For my case, it took about 5 months from filing Form 14039 to receiving my refund. I received the CP01A letter with my IP PIN after about 3 months, then the refund came about 2 months later. I never found out exactly who filed using my information. The IRS doesn't typically share specifics about the fraudulent return with victims due to privacy laws. However, I did discover through a credit monitoring service that my data had been compromised in a major data breach about 6 months before the incident. If you haven't already, I recommend placing a fraud alert with the credit bureaus and considering a credit freeze for additional protection.
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Freya Andersen
After going through a similar nightmare with identity theft and tax returns, I discovered taxr.ai (https://taxr.ai) and it was honestly a game-changer. What helped me most was uploading my rejection notice and Form 14039 to their system, which analyzed everything and gave me a complete timeline of what to expect. The coolest part was they could tell me exactly which correspondence to expect and when based on my specific situation. They even spotted an issue with how I filled out my Form 14039 that would have delayed my case even further! Their AI analyzed thousands of similar cases and showed me the average resolution time for my specific tax situation.
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Omar Farouk
•Sounds interesting but I'm wondering - does it actually help speed up the process with the IRS or just give you information? My mom is dealing with this same situation right now and we're trying to figure out the best approach.
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CosmicCadet
•How does it know about your specific IRS timeline? I'm skeptical that anything can actually predict what the IRS will do given how chaotic they seem these days. Is this just generic info we could find on the IRS website?
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Freya Andersen
•It doesn't speed up the IRS process itself, but it helps you avoid mistakes that would cause additional delays. It analyzes your specific situation, documents, and current IRS processing patterns to give you personalized guidance rather than generic information. The system uses data from thousands of similar cases to provide realistic timelines based on your specific tax situation, filing method, and the IRS office handling your region. It's much more specific than what you'd find on the IRS website, which typically only gives the "ideal" processing times, not real-world estimates during backlogs.
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CosmicCadet
I was totally skeptical about taxr.ai when I saw it mentioned here, but after dealing with identity theft on my taxes for MONTHS with zero progress, I was desperate. I uploaded my documents and within minutes had a detailed analysis of my situation that was way more helpful than anything the IRS told me. The timeline they gave me was spot-on - they predicted I'd receive my CP01A letter around the 14-week mark, and it arrived exactly 15 weeks after filing. They also explained exactly what documentation I needed to have ready when the IRS eventually contacted me, which saved me so much stress when that day finally came. What really impressed me was how they spotted a discrepancy between my address on different forms that would have caused further delays. Honestly wish I'd found this earlier in the process!
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Chloe Harris
After trying to call the IRS 12+ times about my identity theft case and getting nowhere, I finally used Claimyr (https://claimyr.com) and got through to a real person at the IRS in about 25 minutes. You can see how it works here: https://youtu.be/_kiP6q8DX5c I was so frustrated with the constant hang-ups from the automated system saying "call volumes too high, try again later." Claimyr actually holds your place in line and calls you when they've got an agent on the phone. The IRS agent I spoke with was able to confirm they received my Form 14039 and paper return, and gave me an expected timeframe for processing. They also gave me a reference number for my case which has been super helpful for tracking. Definitely worth it for the peace of mind alone.
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Diego Mendoza
•How does this actually work? I don't understand how some service can magically get through when the IRS phone system keeps hanging up on everyone. Sounds too good to be true.
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Anastasia Popova
•Seems sketchy. Why would I trust some random service with my tax information? The IRS explicitly warns against third-party services that claim to have special access. I'd rather just keep trying on my own than pay for something that probably doesn't even work.
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Chloe Harris
•The service basically automates the calling process - it uses technology to navigate the IRS phone tree and wait on hold so you don't have to. It doesn't need any of your tax information, just connects you directly with an IRS agent once one becomes available. It works because it's persistent with the calling system and knows exactly which options to select to maximize the chance of getting through. There's no special access or relationship with the IRS - it's just handling the frustrating part of repeatedly calling and waiting on hold so you don't have to waste hours of your life doing it.
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Anastasia Popova
I stand completely corrected about Claimyr. After weeks of failing to get through to the IRS about my identity theft case, I reluctantly tried it and was honestly shocked when my phone rang 40 minutes later with an actual IRS agent on the line. The agent confirmed they had received my Form 14039 and gave me a case number, which I never would have gotten otherwise. They also explained that my particular case was assigned to their specialized identity theft unit and gave me a realistic timeline (about 180 days from receipt - ugh, but at least I know). Having actual information instead of complete silence has been such a relief. I've spent so many hours trying to get through on my own with no success, so even though I was skeptical, this turned out to be exactly what I needed.
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Sean Flanagan
One thing nobody mentioned yet - make sure you also file a report with the FTC at IdentityTheft.gov and follow their specific recovery steps for tax-related identity theft. This creates an official identity theft report that can help you clear up issues with creditors. Also, contact your state tax agency! People often forget that if someone filed a fraudulent federal return, they might have filed a state return too. Each state has their own process for handling tax identity theft.
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Zara Shah
•Good point about the state taxes. How exactly do you check if someone filed a fraudulent state return? Is there a way to verify this online or do you have to call your state tax department?
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Sean Flanagan
•You'll need to contact your state tax department directly. Unlike the IRS, many states don't have an automated way to check if a return has been filed in your name. Call your state tax agency and explain that you've been a victim of federal tax identity theft and want to verify if a state return was fraudulently filed. Some states have specific identity theft affidavits similar to the IRS Form 14039, while others handle it through their fraud departments. They may ask you to send a copy of your IRS Form 14039, police report (if you filed one), or the FTC Identity Theft Report as supporting documentation.
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NebulaNomad
Has anyone actually gotten their refund after going through all this identity theft mess? I filed my 14039 almost 7 months ago and still nothing. The identity theft PIN came after 4 months but no movement on my refund.
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Luca Ferrari
•I got mine after 9 months last year. It was a nightmare but the money did eventually come through with interest. The key for me was getting someone on the phone around the 6-month mark who could verify it was still in process and hadn't been lost or forgotten.
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NebulaNomad
•That's somewhat reassuring, thanks. 9 months is ridiculous but at least you got interest on it. Did you have to do anything special to keep the case moving, or did it just resolve on its own after you confirmed it was still in process?
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Abigail bergen
I'm going through this exact same situation right now - filed my 14039 about 8 weeks ago after getting the duplicate e-file rejection. The waiting and uncertainty is absolutely maddening! One thing that's helped me manage the stress is setting up alerts on my IRS account online (if you can access it) and checking the "Where's My Refund" tool weekly, even though it probably won't show updates for identity theft cases. I also started keeping a detailed log of every call attempt, reference numbers, and any correspondence - it makes me feel like I'm doing something productive while waiting. @Isabella Silva - have you tried reaching out to your local Taxpayer Advocate Service office? They can sometimes help expedite cases that have been stuck in the system for an unreasonable amount of time. The 10-week mark might be worth giving them a call, especially since you're experiencing financial hardship waiting for your refund. Hang in there - from everything I've read here, it sounds like persistence pays off eventually, even though the timeline is frustratingly long.
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