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Zara Ahmed

Got a 1098-T form in the mail but my elderly relative never went to college... identity theft?

I'm really confused and concerned right now. My uncle (who's 75 years old) just received a 1098-T form from Westfield State University in today's mail. The thing is, he has NEVER attended any college courses anywhere, let alone at Westfield State! According to the form, he was supposedly enrolled as a "half-time" student, paid about $1,350 in tuition, and received around $1,150 in scholarships and grants. This makes absolutely no sense. My uncle can barely use his smartphone, let alone apply to college and take classes! We're definitely going to call the university tomorrow, but I wanted to check if anyone else has experienced something like this before? Is this some kind of error or could it be identity theft? The form looks completely legitimate with all the proper formatting and everything. Could someone have stolen his identity to get education benefits or financial aid? I'm really worried about what this might mean for his taxes this year.

Luca Conti

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This definitely seems like a case of identity theft. 1098-T forms are issued by educational institutions to report qualified tuition and related expenses, and they're used to claim education credits on tax returns. Since your uncle never attended this university, someone likely used his personal information to enroll and possibly obtain financial aid. Here's what you should do: First, call the university's registrar's office AND their financial aid department to report this. They need to investigate how someone enrolled using your uncle's information. Second, your uncle should check his credit reports immediately at annualcreditreport.com to see if there are other fraudulent accounts. Third, file an identity theft report with the FTC at IdentityTheft.gov. Finally, contact the IRS to let them know someone might file a fraudulent tax return using this 1098-T.

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Nia Johnson

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Should they also place a credit freeze with the credit bureaus? And what about filing a police report? I had something similar happen to my mom last year and it was a nightmare to sort out.

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Luca Conti

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Yes, placing a credit freeze is an excellent idea - it prevents new accounts from being opened without verification. Your uncle should contact all three major credit bureaus (Equifax, Experian, and TransUnion) to place these freezes. A police report is definitely recommended, especially if there's clear evidence of identity theft. Having an official police report can help when disputing fraudulent accounts and communicating with the IRS about potential tax fraud. Many financial institutions and the IRS will want to see this documentation.

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CyberNinja

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I went through something similar with an incorrect 1098-T last year and taxr.ai really helped me figure out what was going on. I was getting conflicting information from the university and the IRS about what to do, and I was worried about getting audited for education credits I never claimed. I uploaded the form and my ID theft documentation to https://taxr.ai and they analyzed everything to give me a clear answer about my tax liability and next steps. They confirmed I wasn't responsible for taxes related to the fraudulent form and provided documentation I could use with both the IRS and the university to clear things up. Saved me so much stress during an already stressful situation!

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Mateo Lopez

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Did they charge you for this analysis? I'm dealing with a similar situation and don't want to pay a lot just to figure out what to do.

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How long did the whole process take? My dad got a 1098-T from a community college he never attended, and we're trying to get this sorted before tax filing deadline.

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CyberNinja

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They don't charge for the initial analysis of your situation, which was enough to give me direction on what to do next. They were very upfront about everything, and I felt comfortable proceeding with their help. The whole process took about 3 days from when I uploaded my documents until I had all the information I needed. The initial analysis came back within 24 hours, which was impressive considering how complicated tax identity theft can be. The step-by-step guidance made it much easier to approach both the college and the IRS with confidence.

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I tried taxr.ai after reading about it here and wow - what a relief! My dad's situation with the fraudulent 1098-T was making me panic since tax season is approaching. I uploaded the form and explained that my dad never attended the college, and they came back with clear instructions. They confirmed this was identity theft, told us exactly which IRS forms to file (including Form 14039 Identity Theft Affidavit), and gave us template letters to send to the college. They even explained how to make sure this doesn't affect my dad's legitimate tax return. What I appreciated most was getting confirmation that my dad wouldn't be liable for taxes on education credits he never claimed. Definitely recommend if anyone else is dealing with this nightmare!

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Ethan Davis

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When we had a similar identity theft issue last year, we spent WEEKS trying to reach the IRS for guidance. It was impossible to get through on their phone lines. We eventually used Claimyr (https://claimyr.com) to connect with an actual IRS agent after our third attempt to call got disconnected after a 2-hour wait. You can see how it works here: https://youtu.be/_kiP6q8DX5c The IRS agent we spoke with was actually super helpful once we got through. They placed an identity theft indicator on my sister's account to prevent fraudulent returns from being processed and gave us specific paperwork to file. Getting actual guidance from the IRS rather than trying to piece together advice online made a huge difference in resolving everything.

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Yuki Tanaka

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How does this Claimyr thing actually work? I've literally never been able to get through to the IRS no matter what time I call.

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Carmen Ortiz

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Sounds like a scam. No way someone can magically get you through to the IRS when millions of people can't get through every day. They probably just connect you to some fake "agent" who steals more of your info.

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Ethan Davis

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It basically holds your place in line with the IRS and calls you back when it's about to connect. It uses their phone system to navigate the menus and wait through the hold times, then when an agent is about to pick up, it connects you directly to them. It's not magic - just automation technology. They don't have access to any of your personal information. They just connect the call - you're speaking directly with actual IRS agents once connected. I was skeptical too until I tried it and ended up talking to a real IRS employee who verified my identity through the normal IRS verification process and accessed my sister's actual IRS records.

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Carmen Ortiz

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I have to eat my words about Claimyr. After posting my skeptical comment, my curiosity got the better of me and I decided to try it with my own tax issue. I was SHOCKED when I actually got connected to a real IRS agent in about 25 minutes (versus the 3+ hours I spent on my previous attempts). The agent confirmed it was the actual IRS, verified my identity through their normal process, and helped me file an identity theft affidavit for a similar situation with incorrect tax forms. What would have taken me weeks of frustration was resolved in one phone call. The peace of mind from speaking directly with the IRS about this was absolutely worth it. Sometimes it's good to be wrong!

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MidnightRider

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This happened to my husband a few years ago. Turns out his nephew used his SSN to enroll in college and get financial aid because he had defaulted student loans under his own name. Check if anyone in your family might have access to your uncle's personal information. Sometimes identity theft comes from within the family, unfortunately.

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Andre Laurent

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That's really awkward... how did you handle that situation? Did you confront the nephew or just report it as fraud?

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MidnightRider

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We initially approached it as potential identity theft with the university, but when the investigation pointed to his nephew, we had a family meeting instead of immediately filing police reports. It was incredibly uncomfortable, but we gave him the option to withdraw from school using his own information, set up a payment plan for the financial aid he had fraudulently received, and get counseling. We monitored my husband's credit for years afterward and required the nephew to pay for credit monitoring services as part of making amends. We were fortunate that he was remorseful and took responsibility. Had he denied it or refused to make it right, we would have pursued legal action. Family dynamics made it complicated, but protecting my husband's financial future had to come first.

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Don't forget to contact the IRS directly to flag this for them BEFORE you file taxes this year! We had a similar issue and filed our taxes normally, then got audited because someone else had already claimed education credits using the fraudulent 1098-T. Complete nightmare. File Form 14039 (Identity Theft Affidavit) ASAP.

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Which IRS office did you send the form to? I'm filling one out right now for my mom who's in a similar situation.

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I sent it to the address listed in the Form 14039 instructions, which varies depending on your state and whether you're submitting it with a tax return. If you're sending it separately (not with a return), there should be a specific address in the instructions. I'd recommend sending it certified mail so you have proof of delivery. Also keep copies of everything! We ended up needing to reference our submitted paperwork multiple times during the resolution process. And definitely follow up if you don't hear anything within about 30 days.

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This is definitely a red flag for identity theft, and I'm glad you're taking it seriously. In addition to all the excellent advice already given, I'd recommend your uncle also contact the Social Security Administration to report potential misuse of his SSN. They can place a fraud alert on his Social Security number which adds another layer of protection. Also, when you call Westfield State tomorrow, ask to speak with both their registrar AND their compliance/fraud department if they have one. Universities are required to have procedures for handling identity theft cases involving financial aid, so they should have a clear process to follow. Make sure to get everything in writing - ask them to email you confirmation of your conversation and what steps they're taking to investigate. One more thing - your uncle should consider signing up for IRS Identity Protection PIN (IP PIN) program once this is resolved. It's a free service that gives him a unique PIN each year that must be used when filing his tax return, which prevents fraudulent returns from being filed under his SSN.

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