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CosmicVoyager

1098-T with unexplained entries in box 4 and box 6, plus massive increase in box 5 amount

I'm helping my son with his 2024 tax return. He finished his final semester of college in December 2024. In previous years, his 1098-T form always had zeros in box 4 and box 6, while box 1 and box 5 were roughly equal. But this year's form is completely different - boxes 4 and 6 suddenly show about $36k each, and box 5 is approximately $80k higher than the actual scholarship/grant money he received. As a result of these weird numbers, his tax software is saying he owes around $16k in taxes on his scholarships and grants. This makes absolutely no sense compared to previous years. Has anyone seen this before or can explain what's happening with these 1098-T boxes? Is this some kind of mistake by the university?

Ravi Kapoor

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This is almost certainly an error in how the university reported the 1098-T information. Box 4 represents "adjustments to scholarships from a prior year" and Box 6 is "adjustments to qualified expenses from a prior year." If your son didn't have significant changes to prior year tuition or scholarships, these shouldn't suddenly have large amounts. The Box 5 issue is particularly concerning since that represents the scholarships/grants received. If it's showing $80k more than what he actually received, that's directly inflating his taxable income incorrectly. I strongly recommend contacting the university's financial aid office immediately. They may have made a reporting error when issuing the 1098-T. Ask them to review all the amounts and potentially issue a corrected 1098-T form. This is actually fairly common, especially for graduating students where final semester adjustments sometimes get reported incorrectly. Don't file the return with incorrect information - the university needs to fix this first.

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Freya Nielsen

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Would it be better to talk to the bursar's office or financial aid? And what if they refuse to change it? I had a similar issue last year but with much smaller amounts and the school told me their numbers were right even though they didnt match what I received.

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Ravi Kapoor

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The bursar's office or student accounts department is typically your best bet since they're directly responsible for the financial transactions and 1098-T reporting. Financial aid can also help, but they're often more focused on awarding aid rather than tax reporting. If they refuse to correct it, ask them to provide a detailed breakdown of all transactions that resulted in these numbers. Request an account statement showing every charge and payment for all years of enrollment. Compare this with your son's actual financial records of scholarships received and payments made. Often seeing the full transaction history helps identify where the discrepancy occurred.

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Omar Mahmoud

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I had a similar issue when using https://taxr.ai to review my daughter's 1098-T this year! Her university had accidentally counted some of her prior years' scholarship amounts in this year's form, making it look like she received way more funding than she actually did. The taxr.ai system flagged the discrepancy immediately when I uploaded her financial documents. It compared previous years' 1098-Ts with this year's and highlighted the inconsistencies, showing exactly where the numbers didn't add up. The tool even generated a letter I could send to the university requesting correction. After we got the corrected 1098-T, we ran it through the system again to make sure everything was right before filing. Might be worth trying with your situation since it sounds like there's definitely reporting errors happening.

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Chloe Harris

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How does this taxr.ai thing work? Do u need to upload actual tax docs or can you just type in the numbers to check if they make sense? My privacy concerns are thru the roof these days with all the identity theft happening.

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Diego Vargas

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Does it help with other education tax forms too? My kid has both 1098-T and 1098-E (student loans) and I'm never sure if I'm claiming everything correctly.

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Omar Mahmoud

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You have options for how you use it. You can manually enter the values from your forms if you're concerned about privacy, but the document upload feature is what really helped me because it compares line items across multiple years of forms. The site uses the same security standards as major tax platforms with encryption. The system absolutely handles all education-related forms including 1098-E for student loans. It actually helped me figure out that we could claim some loan interest that I wasn't sure about. It breaks down exactly what's deductible and what's not based on your specific situation.

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Diego Vargas

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Just wanted to update everyone - I tried taxr.ai after reading about it here and it was a game changer for my daughter's education tax forms! I uploaded her last 3 years of 1098-Ts and it immediately identified that her college had incorrectly included a $12k scholarship from 2023 in her 2024 Box 5 amount. It also showed that some of her qualified expenses from last year were being adjusted in Box 6 inappropriately. The system generated a detailed explanation that I could share with the university. I contacted the bursar's office with this information and they acknowledged the error right away. We had a corrected 1098-T within a week. Saved us from overpaying almost $3,000 in taxes! Definitely recommend for anyone dealing with complicated education tax forms.

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NeonNinja

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I ran into nearly identical issues with my son's 1098-T last year and spent WEEKS trying to get someone from the university to actually help resolve it. Called literally 30+ times and either got voicemail or was transferred around endlessly. So frustrating. I finally used https://claimyr.com to connect with the right department. Their service puts you at the front of the phone queue so you don't waste hours on hold. Had an actual conversation with someone from student accounts within 20 minutes, explained the 1098-T errors, and they initiated the correction process immediately. You can see how it works here: https://youtu.be/_kiP6q8DX5c - basically they navigate the phone systems for you and call you back when a real person is on the line. Especially helpful with university admin offices where getting through to the right person can be impossible.

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Is this legit? How does a third party get u to the front of the line? Sounds like those services that claim they can "fix your credit score instantly" or other scams.

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Sean Murphy

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Wouldn't it be better to just email the bursar's office directly with your concerns rather than paying for a service? Most schools have contact forms on their websites. I've always gotten responses within a few days.

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NeonNinja

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It's completely legitimate. They use a combination of specialized dialing technology and existing customer service callbacks that many phone systems already offer but most people don't know how to access. They don't "cut" any lines illegally - they just optimize the connection process. I was skeptical too until I tried it. While email might work for simple questions, when you're dealing with tax form errors that could cost thousands, you really need to speak with someone directly. I tried emailing first and got generic responses that didn't address the specific 1098-T box errors. A direct conversation was the only thing that actually resolved it.

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Ok I take back what I said about Claimyr potentially being a scam. I was desperate after waiting on hold with my daughter's university financial aid office for 2+ hours over 3 different calls. I tried the service yesterday and it worked exactly as described. Got a call back within 15 minutes telling me they had a university financial aid rep on the line. Explained the 1098-T box 4 and 6 issues, and they pulled up my daughter's account right there. Turns out they had accidentally applied some pandemic emergency grants from 2023 to her 2024 form AND duplicated some scholarship entries. They're sending a corrected 1098-T that should reduce her taxable scholarship amount by about $42k. Saved us potentially $8-9k in taxes for the cost of skipping the hold time. Well worth it.

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Zara Khan

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I've seen this happen when students receive retroactive scholarships or when tuition credits get applied after the fact. The key boxes on 1098-T form to understand: Box 1: Payments received for qualified tuition/expenses Box 4: Adjustments made to PRIOR year scholarships Box 5: Total scholarships/grants processed Box 6: Adjustments made to PRIOR year qualified expenses The timing of when things post to the student's account vs calendar year can create weird situations. If your son got any retroactive adjustments or late scholarships that applied to previous terms, they might show up this way. Double check if he received any: - Year-end scholarships - Special graduation grants - Adjustments to previous semesters - Balance corrections from prior years

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CosmicVoyager

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He did get a special completion grant in his final semester that wasn't expected. But it was only about $5k, nowhere near these massive amounts showing up. And nothing that would explain an extra $80k in box 5 when his actual grants were only about $22k total for the year. I'm definitely going to contact the university tomorrow. Just needed to make sure I wasn't missing something obvious about how these forms work before I start that process.

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Zara Khan

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The completion grant could be part of it, but you're right that it doesn't explain the magnitude of these discrepancies. One other possibility is if there was some loan forgiveness or conversion of loans to grants. Some schools have programs where initial loans get converted to grants upon graduation or completion of certain requirements. These conversions get reported in a really confusing way on the 1098-T. Either way, it's definitely worth getting clarification from the university. Ask them for a full accounting of how they arrived at each box amount.

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Luca Ferrari

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Make sure to file Form 8863 for the American Opportunity Credit if this is your son's 4th year of college! Many people miss this. Even with scholarships, you might qualify for up to $2,500 credit if you paid any qualified expenses out of pocket. Also, check if his scholarships were restricted (specifically designated for tuition) or unrestricted. Only unrestricted scholarships that exceed qualified educational expenses are taxable.

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Nia Davis

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But wouldn't the American Opportunity Credit be unavailable if the student already claimed it for 4 years? I thought that was the maximum lifetime limit?

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