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Got DDD of 2/26 on WMR & Transcript - SBTPG Not Showing My Refund?

Hey tax friends! I got my direct deposit date of 2/26 showing on WMR today. My transcripts also have the 846 code for 2/26. I'm pretty confused about something though... I filed with TurboTax last week and paid the fees through the refund (like I always do). Usually when I do this, I can check SBTPG to see my refund status, but when I try to look it up there, it says "nothing found." I'm actually shocked I got a DDD so quickly - literally filed just last week and already have a date! That never happens for me. I tried asking TurboTax about the 5-day early deposit thing, but they said they couldn't do it. Does anyone have insight about why SBTPG isn't showing my info? Should I be worried? Has this happened to anyone else?

Ravi Choudhury

SBTPG can take 24-48 hrs to update after ur DDD shows on WMR. Happens all the time. They're prob just processing the batch ur in. Since u just filed last wk and already got a DDD for 2/26, ur way ahead of the game! Most ppl r waiting 3+ wks rn. If SBTPG still shows nothing by 2/24, then maybe call TT, but I wouldn't stress yet. BTW, congrats on the super fast processing!

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CosmosCaptain

I've actually been tracking the SBTPG updates using their technical maintenance schedule. They typically update their systems between 2-4am EST, and sometimes there's a delay between when the IRS issues the 846 code and when SBTPG registers the incoming transfer. In my experience, there's approximately a 36-hour window where your information exists in IRS systems but hasn't populated in SBTPG's database architecture.

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14d

Freya Johansen

This happened to me last year too! I remember checking SBTPG obsessively for like 3 days before my refund showed up there. The whole time my transcript had the 846 code but SBTPG was blank. Everything worked out fine though - got my money right on the DDD.

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12d

Omar Fawzi

I had the exact same situation on January 30th this year. My transcript showed 846 code but SBTPG showed nothing. I wasted hours trying to get through to the IRS but kept getting disconnected. Finally used Claimyr (https://youtu.be/_kiP6q8DX5c) on February 1st and got connected to an agent in about 15 minutes. The agent confirmed my refund was already sent to SBTPG even though their system wasn't showing it yet. The money showed up in my bank on February 3rd exactly as scheduled. Saved me days of stress wondering if something was wrong!

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Chloe Wilson

I'm a bit hesitant about using third-party services to contact the IRS... Is it really necessary when you already have a DDD? Couldn't you just wait until the scheduled date?

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14d

Diego Mendoza

Sometimes peace of mind is worth it. Think of it like hiring a line-stander for concert tickets. You could stand in line yourself for hours, or pay someone to handle that part for you.

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12d

Anastasia Romanov

Did you have to pay for that service? I'm in a similar situation and really need my refund for some car repairs, but I'm trying to avoid any extra expenses right now.

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11d

StellarSurfer

I looked into this a while back when I was worried about my refund. The service does have a fee, but it's probably worth considering if you're really concerned something might be wrong. Have you tried calling SBTPG directly though? Sometimes they have info that isn't showing on their website.

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9d

Sean Kelly

SBTPG works in batches. Your return is processed. Your DDD is confirmed. SBTPG just hasn't updated yet. They're slow. Their system updates nightly. Check tomorrow morning. Nothing to worry about. This happens every tax season.

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Zara Malik

I appreciate this straightforward explanation. It's reassuring to know this is a normal part of the process and not something I need to be concerned about.

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12d

Luca Greco

Last year my SBTPG updated exactly 37 hours after my transcript showed the 846 code. The funds were then deposited into my account at 6:42am on my DDD. The timing is surprisingly consistent once you track it across multiple years.

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11d

Nia Thompson

Has anyone had SBTPG completely miss updating before the deposit? I'm concerned they might just deposit without ever showing it on their tracker.

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10d

Mateo Rodriguez

Oh my goodness, I had EXACTLY this situation last month!!! I was so worried when SBTPG showed nothing but my transcript had that beautiful 846 code! 😫 I was checking literally every hour and driving myself crazy! I finally used taxr.ai to analyze my transcript and it explained that there's often a 1-2 day delay between IRS issuing the 846 and SBTPG processing it. It even predicted exactly when my deposit would hit my bank! I was SO RELIEVED to understand what all those codes meant and what was actually happening with my money! 💕

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Aisha Hussain

Is anyone else concerned about how these third-party processors handle our refunds? Why should we have to wait for SBTPG to process what the IRS has already approved? Wouldn't it be better to just pay the TurboTax fees upfront rather than letting them take it from your refund? How much time do we actually lose by allowing these middlemen to handle our money?

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GalacticGladiator

According to the IRS website (https://www.irs.gov/refunds/tax-refund-processing), when you choose to pay fees from your refund, your money MUST go through a third-party processor like SBTPG. It's frustrating but that's how the system works. I've tracked this for years on various tax forums and SBTPG typically takes 1-3 days to process after the IRS releases funds. Their system is notoriously slow to update the customer-facing portal even when they've already received your money.

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Ethan Brown

I've seen this happen with other tax services too, not just TurboTax. Last year I used H&R Block and their bank partner (Axos) took 3 days to show my refund in their system. Meanwhile, my friend who filed with direct deposit straight to her bank account got her refund the same day as her DDD. Makes me wonder if paying the fees upfront is worth it to avoid the delay. Have you considered calling SBTPG directly? Their customer service number sometimes has more updated info than their website.

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Yuki Yamamoto

According to Internal Revenue Manual 21.4.1.4, the 846 code indicates that the refund has been scheduled but not necessarily released. Per IRS Publication 5486, when a taxpayer elects to have fees deducted from their refund, the funds follow a specific path: Treasury → Third-Party Processor → Financial Institution → Taxpayer account. Treasury regulations require each entity to process within 24 hours of receipt, but weekend and holiday delays can extend this timeline. In my case last year, my 846 date was 3/15, SBTPG updated on 3/17, and funds were in my account on 3/18.

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Carmen Ruiz

I think we've all been through the SBTPG waiting game at some point! From what I've seen in this community over the years, it seems like their system usually updates within about 48 hours of your transcript showing the 846 code, but sometimes it can take a bit longer, especially if your DDD falls around a weekend. I wouldn't worry too much yet - having both WMR and your transcript showing the same DDD is usually a pretty reliable sign that everything is on track! 😊

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