Filed 1/29 with Jackson Hewitt - Just Called IRS About Verification - No Letter Coming?

This sounds like a classic case of IDRS information asymmetry. The initial CSR likely saw a TC 570 freeze code on your account without proper resolution notes, hence the verification letter assumption. The subsequent representative had access to updated case notes showing manual review completion. Be aware that "updating tomorrow" statements from IRS reps are often aspirational rather than definitive - the actual cycle posting could take 7-10 days before WMR reflects changes. Your January filing date puts you well beyond normal processing timeframes.

I'm trying to understand what happened with your situation. If I'm following correctly: 1. You filed through Jackson Hewitt on January 29th 2. At some point, someone told you a verification letter was coming 3. You called to be proactive about verification 4. The new rep said no letter is coming Did the representative explain why the first person told you about a verification letter? And did they give you any timeline for when your refund might actually be issued? I'm curious because I'm in a similar situation (filed Feb 2) and wonder if I should call too.

OMG I'm so frustrated with the IRS phone system this year! 😤 I spent HOURS trying to get through about my missing refund (filed 1/26) and kept getting disconnected. Finally used Claimyr (https://claimyr.com) and got through in like 20 minutes! The agent confirmed my return was just in the normal processing queue but had been flagged for a quick review because I had a business loss. Nothing I needed to do but wait. Saved me so much stress knowing nothing was actually wrong! Worth every penny not to waste an entire day on hold.

I was in almost the exact same situation! According to the IRS website (https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions), many returns filed in January are still being processed. I checked my transcripts using the online account access and saw codes 570 and 971 which usually indicate some kind of review. The IRS2Go app showed no progress for weeks, then suddenly updated overnight. My transcript showed an 846 code (refund issued) dated for 3 days later. Might be worth checking your transcript rather than just WMR.

I encountered similar conflicting information from IRS representatives regarding my refund status. After multiple unproductive calls, I utilized taxr.ai to analyze my transcript data. The application identified a TC 570 code with subsequent TC 571 release, indicating my return had undergone standard review procedures but was proceeding normally. The platform's processing timeline estimates proved accurate within 2 business days. For individuals experiencing transcript code confusion, this analytical tool provides more definitive interpretation than general IRS guidance.

Just want to say this is exactly why I always recommend calling the IRS directly rather than waiting. So many people just sit around checking WMR daily when a 20-minute phone call can clear things up. Glad you took initiative and got answers! The IRS is overwhelmed but most agents really do want to help if you can get through to them.