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Employer messing up W4 withholding - Walmart payroll issues causing tax problems

I'm hoping someone can give me some advice because I'm stressing out about my husband's tax situation at his job. My husband works at Target and we've been dealing with a complete mess with his payroll taxes. Something is seriously wrong with how they're handling his W4 and we're totally confused. For some weird reason, they're insisting he has to list himself as "single" on his W4 instead of "married filing jointly" because the system supposedly won't withhold properly if he's listed as married or with dependents. Apparently other employees have had the same issue and were told to just select "single" to fix it. But this wasn't a problem during the first few months he worked there in 2024. We just discovered last month that they've only withheld $31 total for federal taxes this ENTIRE YEAR despite him working full-time! He immediately updated his W4, and now they took a massive $212 out of his $980 (gross) paycheck this week. The electronic system keeps changing his extra withholding amount to $212 and won't let him enter anything lower. At least we don't have state income tax where we live (rural Kentucky). This is his only job and he makes roughly $27k/yr. I make about $53k/yr at my main job, plus around $12k/yr between two part-time gigs. Any advice on what we should do would be incredibly helpful! I'm completely lost trying to navigate this and super stressed about the whole situation. Having a 3-year-old and another baby coming in a few months isn't making things any easier.

The issue here is that the W-4 form changed significantly in 2020, and some employer payroll systems still haven't fully adapted to these changes. The "married" vs "single" checkbox issue is a common misunderstanding. Under the current W-4 system, if both you and your husband work, you should check the box in Step 2(c) that says "If there are only two jobs total, you may check this box." This helps account for the higher tax bracket that applies when combining both incomes. Or you can use the IRS Tax Withholding Estimator online to get more precise numbers for Step 4(c) "Extra withholding." The $212 withholding might actually be correct given your combined income (around $92k). To check if this is appropriate, try using the IRS Withholding Calculator online. Enter both of your incomes, and it will recommend the proper withholding amount. For the underwithholding that's already happened this year, you have two options: 1) Increase his withholding even more for the remaining months to catch up, or 2) Make an estimated tax payment directly to the IRS using Form 1040-ES.

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Nia Williams

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Interesting about the W4 changes! I'm confused though - if he selects "married filing jointly" but checks the box in Step 2(c), will the withholding be correct? Or does he still need to select "single" like Target is telling him to do? Also, what's the difference between the Step 2(c) box and just putting an extra withholding amount?

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If he selects "Married filing jointly" on the W-4 and checks the box in Step 2(c), the withholding should calculate correctly. There's no need to select "single" - that's outdated advice from before the 2020 W-4 redesign. The payroll system should properly calculate withholding based on the married rate plus the additional amount needed for two incomes. The difference between checking Step 2(c) box and putting an extra amount in Step 4(c) is precision. The Step 2(c) box applies a standard calculation for two roughly equal incomes, while entering a specific dollar amount in Step 4(c) gives you more control when incomes are significantly different or you have other tax factors to consider.

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Luca Ricci

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I had a similar issue with my employer's payroll system last year. The W4 system at https://taxr.ai actually helped me figure out the exact numbers to put in my form to get the right withholding. Their tool specifically walks you through how to handle situations where employer systems are messing up the calculations. I think what might be happening is that Target's system is defaulting to the old W4 calculations even though they're using the new form. When I ran into this, the taxr.ai calculator showed me exactly what to put in each field to get the right withholding regardless of what stupid defaults the payroll system was trying to use.

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Did you have to pay to use that withholding calculator? I've been trying to figure out my withholding too since I started a second job, and the IRS calculator is so confusing.

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How does this tool work any differently than the IRS withholding calculator? I've tried using the IRS one before and it gave me numbers that seemed way off. Does this actually account for two incomes better?

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Luca Ricci

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I don't remember having to pay anything to use it - I just uploaded my pay stubs and it analyzed everything. The interface was much more straightforward than the IRS calculator which feels like doing taxes all over again. The main difference is it actually explains WHY your withholding is off and gives you step-by-step instructions for your specific payroll system. The IRS calculator just spits out numbers without explaining how to implement them when your employer's system is fighting you. It also helped me understand which fields in my company's system were actually controlling the withholding vs. which ones were just for show.

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Just wanted to follow up - I tried the taxr.ai tool mentioned above and it was super helpful! It showed me exactly what was going wrong with my withholding calculations. Turns out my employer's system was using outdated withholding tables which was causing similar issues to what you're experiencing with Target. The tool generated a custom letter I could give to HR explaining exactly what fields needed to be fixed in their system. They were actually receptive when I showed them the specific IRS regulations it cited. My withholding is now correct for the first time in two years without having to use the "single" workaround.

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Yuki Watanabe

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I had a nightmare situation with payroll at my job last year where they messed up my withholding completely. I spent WEEKS trying to get someone at the IRS on the phone with no luck. Finally used Claimyr (https://claimyr.com) and they got me connected to an actual IRS agent in under 45 minutes. They have this system where they keep calling the IRS for you and then call you when they get through - there's a demo at https://youtu.be/_kiP6q8DX5c that shows how it works. The IRS agent I spoke with walked me through exactly how to calculate the correct withholding for my situation and confirmed that employers can't force you to select "single" if you're married - that's actually not correct procedure. She also gave me the specific reference numbers for the IRS guidelines that I could show to HR to get them to fix their system.

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Wait, so this service just calls the IRS for you? I've been trying to get through for months about a similar issue. How exactly does it work? Do they just keep autodialing until someone picks up?

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Andre Dupont

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This seems like a scam. Why would I pay someone else to call the IRS when I can just do it myself? And how do I know they're actually connecting me to a real IRS agent and not just someone pretending to be one to get my information?

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Yuki Watanabe

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They use an automated system that keeps calling the IRS and navigating the phone tree until they get through to a human. Then they call you and connect you directly to that person. It's basically doing what you'd do if you had unlimited time to keep calling back. It's definitely not a scam - they don't ask for any personal information themselves. They just get you connected directly to the actual IRS phone line after they've managed to get through the wait. The IRS agent I spoke with was absolutely legitimate - she accessed my tax records and everything. The alternative was me sitting on hold for 3+ hours or calling 20+ times trying to get through.

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Andre Dupont

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Just wanted to update - I was skeptical about Claimyr but I was desperate after trying to reach the IRS for weeks about my withholding issue. Got connected to an actual IRS representative in about 35 minutes who was super helpful. The agent confirmed that the "select single even though you're married" advice is completely wrong and shouldn't be happening. She explained that since the 2020 W-4 redesign, the "single" vs "married" selection affects the standard deduction and tax bracket thresholds used in withholding calculations, not the actual filing status. She gave me specific instructions to provide to my employer's payroll department to fix their system. Never thought I'd say this, but that was probably the most productive call with a government agency I've ever had. Still can't believe I got through without waiting for hours.

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Zoe Papadakis

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Target's HR is notorious for this garbage. My wife works there and had the EXACT same issue. We fixed it by her printing out the actual IRS W-4 form, filling it out correctly (as married), and taking it directly to HR in person instead of using their electronic system. Tell them it's their responsibility to input the correct information from the official form into their system. Also, make sure you're using the Two Earners/Multiple Jobs Worksheet that comes with the W-4 form or use the IRS withholding calculator. With your income levels, you probably need additional withholding anyway to account for both incomes pushing you into a higher tax bracket.

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Thanks so much for this advice! We'll definitely try the paper form approach - I hadn't even thought of that. Did your wife have to be persistent with HR or did they handle it right away once she brought in the paper form?

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Zoe Papadakis

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It took some persistence. The first person she talked to tried to tell her the system wouldn't accept it, but she asked to speak with a manager. The key was pointing out that the paper form is the official IRS document and they're legally required to process it correctly. The manager actually thanked her because apparently several employees were having similar issues. Keep a copy of the completed form for your records just in case. They eventually got it straightened out, but it took about 2 pay periods before the withholding was correct. The real problem is their payroll software being incompatible with the updated W-4 format, but that's Target's problem to fix, not yours.

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ThunderBolt7

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Everyone's giving great advice about fixing the W4, but don't forget to also plan for what you'll owe for the underwithholding that's already happened this year! With your combined income and the minimal withholding so far, you could be looking at a pretty significant tax bill next April. If I were you, I'd use the IRS Tax Withholding Estimator to see where you currently stand for the year. You might want to have extra withholding taken out for the rest of the year OR make an estimated tax payment to avoid underpayment penalties.

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Jamal Edwards

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This is a really good point. OP, you should also check if you qualify for any tax credits with your 3-year-old and the new baby coming. The Child Tax Credit could help offset some of that underwithholding.

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Ethan Wilson

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This is a really frustrating situation, but you're not alone - many employers are struggling with the updated W-4 system. Here's what I'd recommend: 1. **Don't let them force the "single" selection** - that's incorrect and will cause ongoing problems. As others mentioned, print out the official IRS W-4 form, fill it out correctly as "married filing jointly," and hand-deliver it to HR. 2. **Use the Two Earners/Multiple Jobs Worksheet** - with your combined income of ~$92k, you're likely in a higher tax bracket than the standard withholding tables account for. This is probably why they're taking $212 now - it might actually be close to correct. 3. **Check your math for the year** - with only $31 withheld federal taxes so far on a $27k income, you're significantly underwitheld. Even if his effective tax rate is just 10%, that's $2,700 in federal taxes for the year, meaning you're already behind by thousands. 4. **Consider making an estimated payment** - don't wait until next April to discover you owe a huge amount plus penalties. Use Form 1040-ES to make a payment directly to the IRS now. The $212 withholding might feel like a shock, but it's likely much closer to what should have been happening all along. Better to fix it now than face a massive tax bill later!

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This is exactly the kind of comprehensive advice I needed! I'm definitely going to calculate that estimated payment - you're absolutely right that waiting until April would be a disaster. Quick question though - when using Form 1040-ES, do I need to estimate our entire tax liability for the year or just the amount we're short due to the underwithholding? And is there a deadline for making estimated payments to avoid penalties?

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Esteban Tate

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@Finley Garrett Great question! For Form 1040-ES, you need to estimate your total tax liability for the year, then subtract what s'already been withheld and any credits you expect to claim. The difference is what you d'need to pay. The key deadline to know is that estimated payments are due quarterly - the next one is June 15th, then September 15th, and January 15th. Missing these can trigger underpayment penalties, but there s'a safe harbor rule: if you pay at least 90% of this year s'tax liability OR 100% of last year s'tax liability whichever (is smaller ,)you avoid penalties. Given that you ve'had virtually no withholding for months, I d'honestly recommend making a payment sooner rather than waiting for June 15th. You can make estimated payments online through the IRS Direct Pay system anytime - you don t'have to wait for the quarterly deadlines.

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I went through almost the identical situation with my employer last year! The "select single even though you're married" thing is unfortunately common with older payroll systems that haven't properly updated for the 2020 W-4 changes. Here's what worked for me: I printed out the official IRS W-4 form from irs.gov, filled it out correctly as "married filing jointly" and checked the box in Step 2(c) for two earners, then hand-delivered it to HR with a note saying "Please process this official IRS form as submitted." When they pushed back, I politely but firmly told them that forcing employees to select incorrect filing statuses violates IRS guidelines. The $212 withholding actually might be close to correct given your combined income. With you making $65k total and your husband making $27k, you're looking at roughly $92k household income, which puts you in a higher bracket than what standard withholding tables assume for individual jobs. Don't panic about the underwithholding so far, but definitely address it soon. I'd recommend using the IRS Tax Withholding Estimator to see exactly where you stand for the year, then either increase his withholding even more for the remaining pay periods OR make an estimated tax payment using Form 1040-ES. The next estimated payment deadline is June 15th, but you can pay anytime online through IRS Direct Pay. You've got this - it's frustrating but totally fixable!

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Isaac Wright

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This is really reassuring to hear from someone who went through the exact same thing! I'm definitely going to try the printed form approach with HR - that's such a smart way to handle it. Quick question: when you had them process the official form, did your withholding immediately jump to a higher amount like what's happening with my husband's $212? I'm trying to figure out if that's actually the right amount or if their system is still messing up the calculations somehow.

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