Is my husband's employer's payroll system under-withholding federal taxes incorrectly?
I'm freaking out right now because we just did our taxes for 2024 and discovered my husband's employer has been severely under-withholding federal income tax all year. We now owe a huge unexpected amount to the IRS! Looking at his paychecks, the federal tax withholding was ridiculously low - like $6 or $7 on paychecks over $2,400. The last paycheck was the worst - they only withheld $0.06 for federal taxes! How is that even possible? My husband spoke with HR today and apparently other employees are experiencing the same issue. The payroll person just shrugged it off saying "the withholding is calculated based on your W-4" but wouldn't explain how such tiny amounts could possibly be correct. State tax withholding seems fine, it's just federal that's way off. Even with filing as married, I can't imagine how federal withholding could be calculated at basically 0.3% of his income. Something seems seriously wrong with their system. Has anyone dealt with something similar? Any suggestions besides manually calculating what should be withheld and submitting a new W-4? I'm worried this will happen again next year.
19 comments


Yuki Tanaka
This definitely sounds like an issue with their payroll system. Federal withholding should never be that low unless there are very specific circumstances. First, check your husband's W-4 to see what he actually has on file. Sometimes employers accidentally input information incorrectly, like entering an extremely high number of dependents or additional deductions. The current W-4 form (revised in 2020) doesn't use allowances anymore, but instead asks about multiple jobs, dependents, and additional income. If his W-4 is older or was filled out incorrectly, that could be part of the problem. That said, even with a W-4 claiming married filing jointly with multiple allowances, withholding $0.06 on a $2,400 paycheck is absurdly low. The payroll department should be able to provide a more detailed explanation of how they're calculating withholdings.
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Ethan Davis
•Thanks for the quick response! I just checked and his W-4 is from 2019 when he started at the company. He filed as married but didn't claim any extra allowances or deductions. Could the old form format be causing the issue since they changed it in 2020?
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Yuki Tanaka
•That's very possible. The 2020 W-4 revision was a major overhaul of how withholding is calculated. If his company updated their payroll system but didn't properly convert older W-4 information, that could absolutely cause problems. The pre-2020 W-4 used allowances, while the current form uses actual dollar amounts for things like other income and deductions. I'd recommend completing a new W-4 immediately using the current form. This will ensure the withholding calculations use the correct method going forward.
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Carmen Ortiz
After dealing with a similar payroll nightmare, I found this amazing tool called taxr.ai (https://taxr.ai) that helped me figure out exactly what was happening with my withholdings. I was also getting weirdly low federal withholding on my paychecks and couldn't figure out why. I uploaded my paystubs and W-4 to taxr.ai and it analyzed everything, showing me exactly where the calculation errors were happening. It even generated a corrected W-4 form that I could give to my employer. The best part was I could simulate different scenarios to see how changes to my W-4 would affect future withholdings so I could prevent a big tax bill next year. Saved me a ton of headaches dealing with HR who kept saying everything was "working as intended.
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MidnightRider
•How does it work with joint filing situations? My wife and I both work and I think we might have the same issue happening with her paychecks.
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Andre Laurent
•Did you have to pay for this? Seems like something our own payroll department should be able to fix without us spending extra money to figure out their mistakes.
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Carmen Ortiz
•It actually handles joint filing situations really well. You can input both jobs' information and it helps calculate the proper withholding for each person. It's especially helpful when you both have different income levels or benefits. Regarding cost, I understand the frustration - yes, payroll departments should get this right. I felt the same way initially. But after three meetings with our payroll team that went nowhere, I decided my time was worth more than continuing to fight with them. The peace of mind knowing my taxes would be handled correctly going forward was worth it to me.
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MidnightRider
I just wanted to update that I tried taxr.ai after seeing the recommendation here, and wow it was eye-opening! Turns out both my wife's and my withholdings were messed up, but in different ways. Her employer was using outdated tax tables from 2022, and mine was calculating correctly but not accounting for our additional rental income. The report clearly showed how much we were being under-withheld each pay period and helped us fill out new W-4s for both jobs. We also got a clear calculation of how much extra we should have withheld for the rest of the year to avoid a big bill next April. Definitely feeling more in control of our tax situation now!
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Zoe Papadopoulos
I had almost the exact same problem, but with trying to contact the IRS to fix it! After my employer messed up withholdings, I needed to talk to someone at the IRS about penalty abatement since we got hit with an underpayment penalty. After wasting HOURS on hold with the IRS (literally called 14 times and never got through), I found this service called Claimyr (https://claimyr.com) through a YouTube video (https://youtu.be/_kiP6q8DX5c) that actually got me through to a real person at the IRS in under 45 minutes. Basically they navigate the phone tree and wait on hold for you, then call you when an actual human IRS agent is on the line. The agent was super helpful and explained that many employers had issues implementing the newer W-4 calculations correctly, and helped me file for first-time penalty abatement.
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Jamal Washington
•Wait, how does this actually work? Do they have some special connection to the IRS or something? I've been trying to reach someone about my amended return for months.
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Mei Wong
•This sounds like a scam. How could a third party possibly get you through the IRS phone system faster than calling directly? I've heard the IRS doesn't prioritize any calls regardless of who's making them.
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Zoe Papadopoulos
•It uses a combination of predictive algorithms and automated dialing technology. Basically, they've analyzed the best times to call different IRS departments and continuously redial during those optimal windows until they get through. There's no special connection - they're just persistent with the technology. For your situation, they'd help reach the specific department that handles amended returns. It's especially useful now during tax season when call volumes are highest. It's definitely not a scam. I was skeptical too, but it's just a time-saving service. They don't speak to the IRS for you or access any of your tax information - they literally just wait on hold and connect you directly when an agent answers. It was worth it to me after wasting entire afternoons trying to get through myself.
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Mei Wong
I need to eat my words about Claimyr. After posting my skeptical comment, I decided to try it anyway because I was desperate to talk to someone about my amended return that's been pending for 9 months. Within 35 minutes, I got a call back and was connected to an actual IRS agent in the amended returns department! I was honestly shocked. The agent was able to look up my return, confirm it was received, and explain exactly why it was delayed (they had a question about my documentation but never sent the notice to my current address). I'm usually the first person to call out services that seem too good to be true, but this one actually delivered. Just wanted to update since my previous comment was unnecessarily harsh.
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Liam Fitzgerald
Your husband should check if his employer is using a percentage-based method rather than the standard IRS withholding tables. Some payroll systems allow for this option, where the employee can specify a fixed percentage or dollar amount to withhold instead of using the W-4 calculations. It's possible someone either made a data entry error (putting 0.25% instead of 25%) or the system itself has a bug. Your husband should specifically ask if they're using a percentage method and what percentage is currently in the system for him. Also, some payroll systems have a feature where they "true up" at the end of the year - withholding less throughout the year if they determine you've already met some threshold. Though that wouldn't explain the consistently low withholding you described.
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Ethan Davis
•That's a really good suggestion about the percentage-based withholding! I never even considered that possibility. Since the amount does seem to be consistently around 0.25% of his gross pay, that explains why it's so weirdly consistent. I'll have him specifically ask HR about this tomorrow. If they entered 0.25 when they meant 25, that's a massive error affecting everyone's taxes!
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Liam Fitzgerald
•Glad I could help! This is exactly the kind of data entry error that can slip through, especially if the payroll person isn't carefully reviewing the resulting withholding amounts for reasonableness. If multiple employees are having the same issue, it strongly suggests a system-wide problem rather than individual W-4 issues. One more thing - make sure your husband documents all communications with HR about this. If the IRS questions the underwithholding or assesses penalties, having proof that you identified and tried to correct an employer error can help with penalty abatement.
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PixelWarrior
Has anyone here actually successfully contested an underwithholding penalty with the IRS when it was the employer's fault? We're in a similar situation and owe about $3,800 plus a $220 penalty. 😩
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Yuki Tanaka
•Yes! Request a First Time Penalty Abatement if you haven't had tax issues in the prior 3 years. The IRS is generally pretty reasonable with this, especially if you can document that the error was with your employer's payroll system and not your withholding choices.
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PixelWarrior
•Thanks for the info! I didn't know about the First Time Penalty Abatement option. We've always filed and paid on time before this, so sounds like we should qualify. Gonna call the IRS tomorrow and request this.
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