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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Tom Maxon

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To all those having trouble reaching a human at IRS. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/_kiP6q8DX5c

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Ryder Ross

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Code 977 is definitely good news! It means your amended return has been accepted and is being processed. The fact that it showed up in just 8 days is actually really fast - most people wait weeks to see any movement. From what I've seen, after 977 you're typically looking at 2-4 more weeks before you see code 846 (refund issued) if you're getting money back. Just keep checking your weekly and you should see progress soon. The electronic filing definitely helped speed things up compared to paper amendments!

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Yara Nassar

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This is super helpful! I'm new here and dealing with my first amended return, so seeing everyone's experiences is really reassuring. The 8 days to see the 977 code does seem lightning fast compared to what I was expecting. @Savanna Marie Roman you re definitely'in a good spot - sounds like your return is moving through the system smoothly! I m still'waiting for any codes to show up on mine, but this gives me hope it won t take'forever.

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Grace Patel

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@Yara Nassar Welcome to the community! Your first amended return can definitely feel overwhelming, but you re'in the right place for advice. From what I ve'learned lurking here, electronic filing makes a huge difference in times. If you haven t'seen any codes yet, don t'panic - some people see movement in days, others in weeks. The key is just checking your regularly but (not obsessively lol .)Hope yours shows up soon!

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Michigan filer here - dealt with this exact same frustration last month! The "no match found" error drove me crazy for about 4 weeks. What I learned is that Michigan's system doesn't update their refund tracker until your return is completely processed, which is taking WAY longer than usual this year. I kept checking daily (probably obsessively lol) and then one morning it just suddenly appeared with my refund status. Hang tight - it's not that your return is lost, it's just that MI is seriously backed up. Try not to stress too much, you'll get your refund eventually! šŸ¤ž

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This gives me so much hope! I'm at week 3 and was starting to think I messed something up when filing. It's reassuring to know that the return isn't lost and it's just their slow system. Did you end up getting your refund pretty quickly once it finally showed up in their tracker? Trying to figure out if there's more waiting after that step too 😬

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Avery Davis

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I'm going through the exact same thing right now! Filed my Michigan return about 2.5 weeks ago and keep getting that "no match found" error every time I check. It's so nerve-wracking when you're used to being able to track everything online. Reading through all these comments is actually really reassuring - sounds like Michigan's system is just overwhelmed this year and we all need to be more patient than usual. Going to try some of these tips like checking early morning and using the exact refund amount. Thanks everyone for sharing your experiences, makes me feel way less anxious about it! šŸ™

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Nathan Dell

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Make sure you understand the difference between tax WITHHOLDING and actual tax LIABILITY. If you reduce withholding too much, you'll just owe a big payment when you file your taxes next year. My brother thought he was "smart" by claiming a bunch of allowances on his old W4, then got hit with a $7k tax bill plus penalties. Just be careful!

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Maya Jackson

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This is really important! I made this mistake last year. The IRS withholding calculator helps prevent this - it estimates your total tax liability for the year and helps you withhold just the right amount, not too much or too little.

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Based on your numbers, you're definitely having too much federal tax withheld. With $3100 weekly gross pay and the deductions you mentioned (10% 401k + $280 health insurance), your federal withholding should be closer to $350-380 per week, not $450. Here's what I'd recommend: Use the IRS Tax Withholding Estimator first to get a baseline, then fill out a new W4. Since the 2020 W4 doesn't use allowances anymore, focus on Step 4(c) - enter a negative amount to reduce your weekly withholding. Based on your situation, try "-70" to reduce federal withholding by $70 per week. Also double-check your pay stub for any other deductions you might have missed - sometimes there are small items like disability insurance or union dues that add up. And make sure your filing status on the W4 matches what you'll actually file (single vs married). The key is finding the sweet spot where you get more take-home pay now without owing a big tax bill next April. Start conservative with the reduction and adjust if needed.

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This is really helpful advice! I'm in a similar situation and have been struggling with the new W4 format. One question - when you say to use "-70" in Step 4(c), is that definitely how it works? I want to make sure I'm not accidentally increasing my withholding instead of decreasing it. The form language is a bit confusing about whether you put positive or negative numbers there. Also, should I wait a full pay period to see the results before making any other adjustments, or is it safe to make multiple changes if the first one doesn't get me close enough to my target?

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I've been dealing with this exact same confusion and wanted to add another perspective that might help. After going through all the responses here, I decided to dig into the actual IRS guidance myself since my tax preparer was also insisting my entire state refund was taxable. What I found really helpful was looking at IRS Revenue Ruling 2019-11, which provides specific examples of how the SALT cap affects state refund taxability. The ruling makes it clear that if you paid more in state taxes than you could deduct due to the $10,000 SALT limitation, then your state refund is only taxable to the extent it exceeds the amount you couldn't deduct. In your case, you paid $12,500 but could only deduct $10,000, so you got no federal tax benefit from $2,500 of your state tax payments. Since your refund ($1,800) is less than this amount, it should be completely non-taxable on your 2024 return. The worksheet your tax preparer is using is probably the standard Publication 525 worksheet, which doesn't account for the SALT limitation properly. There's actually a modified calculation you need to do when you've hit the SALT cap. I ended up having to educate my own tax preparer on this issue by bringing him the specific IRS guidance. It's frustrating that we have to do this, but the SALT cap is relatively new and many preparers haven't fully caught up on all the nuances yet.

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Sergio Neal

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This is incredibly helpful - thank you for mentioning Revenue Ruling 2019-11! As someone new to this community and dealing with this exact issue for the first time, I really appreciate how everyone here has shared their experiences and the specific IRS documents to reference. I'm in a similar situation where I paid $11,200 in state taxes last year but hit the $10K SALT cap, and now I have a $1,400 state refund. Based on all the guidance shared in this thread, it sounds like my refund should be non-taxable since I didn't get any federal benefit from that extra $1,200 I paid above the cap. It's really eye-opening to see how many tax preparers seem to miss this nuance. I'm definitely going to print out Revenue Ruling 2019-11 and IRS Notice 2019-12 before meeting with my CPA. Having these specific citations will hopefully help me have a more productive conversation about why the standard worksheet doesn't apply in SALT cap situations. Thanks to everyone who shared their real-world experiences - this thread has been more helpful than hours of trying to navigate the IRS website on my own!

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Dylan Wright

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Welcome to the community! This is exactly the kind of complex tax situation that trips up so many people, and you're definitely not alone in being confused about how the SALT cap interacts with state refund taxability. Based on your numbers, it sounds like your entire $1,800 state refund should be non-taxable. Here's the key principle: since you paid $12,500 in state taxes but could only deduct $10,000 due to the SALT cap, you received no federal tax benefit from that extra $2,500. Because your refund ($1,800) is less than the amount you got no benefit from ($2,500), the entire refund should be excluded from your taxable income. The standard state tax refund worksheet in Publication 525 doesn't properly account for the SALT limitation, which is probably why your tax preparer is getting a different result. You'll want to reference IRS Notice 2019-12 and Revenue Ruling 2019-11, which specifically address this interaction. I'd suggest printing out these IRS documents and having another conversation with your tax guy. Many preparers are still catching up on how the relatively new SALT cap affects these calculations. The fact that you hit the cap creates a "buffer" that makes part or all of your refund non-taxable, depending on how much you paid above the $10,000 limit. Don't be afraid to push back with the proper documentation - this is a legitimate tax position supported by official IRS guidance, not just internet advice!

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Diego Fisher

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Thank you so much for the warm welcome and the clear explanation! As someone who's new to navigating these complex tax situations, I really appreciate how supportive this community is. Your breakdown of the "buffer" concept makes perfect sense - I hadn't thought about it that way before. It's reassuring to know that there's solid IRS guidance backing up this position, especially when dealing with a tax preparer who might not be fully up to speed on the SALT cap nuances. I'm definitely going to arm myself with those IRS documents (Notice 2019-12 and Revenue Ruling 2019-11) before my next meeting. It's a bit intimidating having to essentially educate my own tax guy, but based on all the experiences shared in this thread, it seems like that's unfortunately necessary sometimes. One quick follow-up question - when you mention "pushing back with proper documentation," do you have any tips on how to approach that conversation diplomatically? I want to be respectful but also make sure I'm not overpaying on my taxes due to an oversight. This is all new territory for me! Thanks again for taking the time to help a newcomer understand this complicated issue. This community is such a valuable resource!

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Has anyone tried using Credit Karma Tax (now called Cash App Taxes) for previous years? I know they're free for the current year, but I'm not sure if they offer past years or what they charge.

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Emma Davis

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Cash App Taxes (formerly Credit Karma) only offers current year tax filing. They don't support prior year returns at all. I tried to use them for my 2020 taxes last year and had to go elsewhere.

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I've used both TaxAct and TaxSlayer for previous years and they were cheaper than TurboTax or H&R Block - around $40-50 per year. The interfaces aren't as user-friendly but they get the job done if you know what you're doing.

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I just went through this exact situation a few months ago! Had to file my 2018 and 2019 returns for a mortgage application. Here's what I learned: For H&R Block, yes they do prior year returns but their online service for old years is around $70-80 per return, which adds up fast. I ended up going with FreeTaxUSA like someone mentioned - it was only $15 for federal and worked perfectly for both years. One tip nobody mentioned: if you're really pressed for time, you can request a "Record of Account" transcript from the IRS online at irs.gov. This shows your filing history and is often accepted as proof of non-filing if you need to show you haven't filed yet. Takes about 5 minutes to get it online versus waiting weeks for mailed returns to process. Also, don't stress too much about the old tax law changes between those years - most tax software handles the year-specific rules automatically. The main thing that changed between 2018-2019 was some small adjustments to tax brackets and standard deduction amounts, but the software calculates all that for you. Good luck getting it sorted out!

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Tyrone Hill

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This is super helpful! I didn't know about the Record of Account transcript option - that could really save me if I need proof before my returns are processed. Quick question: when you got the transcript online, did it immediately show that you hadn't filed for those years, or did it take time to update? I'm wondering if this would work as temporary proof while I'm getting my actual returns prepared and mailed.

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