IRS

Can't reach IRS? Claimyr connects you to a live IRS agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Jamal Harris

•

Welcome to the community! Your Six Sigma Black Belt certification expenses are definitely worth pursuing for tax benefits. Based on your situation as a W-2 employee who paid $1,650 out of pocket, here are the most promising paths: **Lifetime Learning Credit** is your best bet - check if your training provider qualifies as an eligible educational institution on studentaid.gov. Many Six Sigma providers have university partnerships specifically to help students access education tax credits. This could get you 20% back (up to $330 on your expenses). **Keep detailed records** of everything - receipts, completion certificates, emails from your supervisor about the certification being "practically required" for promotion. This documentation strengthens your case that you're maintaining current job skills rather than training for a new career. **Consider the consulting angle** - you mentioned manufacturing consulting work. Even informal side projects could justify allocating a portion of certification costs to Schedule C business expenses. Just be conservative with percentages and document how Six Sigma directly benefits that work. **Don't overlook employer reimbursement** - several people in this thread got retroactive reimbursement by demonstrating business value. Worth discussing with HR how your new skills are already improving department processes and metrics. The tax landscape for professional certifications has changed, but $1,650 is significant enough to explore every angle. Start with verifying your provider's education credit eligibility - that's usually the most straightforward path for W-2 employees. Good luck with your filing!

0 coins

Welcome Isabella! This is such great advice from Jamal. As someone new to this community but dealing with a very similar situation, I wanted to add that the timing aspect is really important too. Since you completed your certification in December 2024, you can claim any eligible benefits on your current tax return, which is perfect timing. I'm also working through certification tax benefits (CompTIA Security+ in my case), and this thread has been incredibly educational. The step-by-step approach Jamal outlined makes a lot of sense - start with the Lifetime Learning Credit verification since that's often the most accessible option for W-2 employees. One thing I learned from reading through everyone's experiences is that even if the immediate tax benefits don't work out perfectly, having all your documentation organized really pays off down the road. Whether it's for potential consulting work, future certifications, or if tax laws change after 2025, you'll be glad you kept everything well-documented. The employer reimbursement angle seems particularly promising for Six Sigma certifications since the ROI is often very measurable in manufacturing environments. Good luck with your research, and thanks for starting such a valuable discussion!

0 coins

Welcome to the community, Isabella! Your situation is very relatable - I went through something similar with my ITIL certification last year. The $1,650 you spent is definitely worth pursuing for tax benefits, especially since your employer essentially required it for advancement. Based on everything I learned during my own research and from reading this excellent thread, I'd strongly recommend starting with the Lifetime Learning Credit route. Many Six Sigma training providers do qualify as eligible educational institutions, particularly if they have any university partnerships or formal accreditation. The Federal Student Aid website at studentaid.gov is your friend here - you can search their database to verify your provider's status. What really helped in my case was keeping detailed documentation showing how the certification was work-related rather than personal enrichment. Those emails from your supervisor about it being "practically required" for promotion are gold - they clearly establish that this was maintaining/improving skills for your current role, not training for a new career. The potential 20% credit (up to $330 in your case) is nothing to sneeze at, and unlike deductions, credits reduce your tax bill dollar-for-dollar. Even if the Lifetime Learning Credit doesn't pan out, you've got that manufacturing consulting angle to explore with Schedule C if you decide to formalize those side projects. Good luck with your research, and don't hesitate to ask follow-up questions - this community has been incredibly helpful for navigating these professional development tax strategies!

0 coins

Zoe Papadakis

•

Random tip that might help someone - I called FreeTaxUSA's customer support about this exact issue last year, and they were actually really helpful. They told me to go to the Income section > Miscellaneous Income and create an entry for "Compensation from employee stock purchase plan" with the amount being the discount I received. Their support is free even on the basic version, unlike some other tax software. Might be worth trying before spending money on other solutions!

0 coins

ThunderBolt7

•

Thank you!!! This worked perfectly for me. I just called their support line and got through in about 5 minutes. The rep walked me through exactly where to enter the Form 3922 information. For anyone else struggling, here's what they told me: 1. Go to Income > Miscellaneous Income 2. Select "Other Income not reported on a 1099-MISC/NEC" 3. Description: "Employee Stock Purchase Plan - Form 3922" 4. Amount: The difference between box 3 and box 4 multiplied by box 5 Super easy once you know where to look!

0 coins

Chloe Martin

•

I'm the original poster and just wanted to say THANK YOU to everyone who responded. I ended up calling FreeTaxUSA support as suggested here, and they helped me get everything entered correctly. Such a relief to have this figured out! For anyone who finds this thread in the future with the same problem, the miscellaneous income approach worked perfectly. And I'm definitely bookmarking some of these services mentioned for next year when I'll have to deal with selling some of these shares. Thanks again to this awesome community!

0 coins

Javier Cruz

•

Great to see this got resolved! Just wanted to add one more tip for anyone dealing with employee stock purchase plans in the future - make sure to keep detailed records of all your transactions. When you eventually sell those shares, you'll need to calculate your cost basis correctly to avoid double taxation. The IRS doesn't automatically know about the compensation income you already reported from Form 3922, so you'll need to adjust your basis when reporting the sale on Schedule D. I learned this the hard way when I sold my ESPP shares and initially calculated my gains incorrectly. Had to file an amended return! The taxable discount you report this year becomes part of your cost basis for future capital gains calculations. Also, if your plan allows it, consider the Section 83(b) election for future purchases - it can save you money on taxes in certain situations. Worth discussing with a tax professional if you're planning to participate in the ESPP long-term.

0 coins

This is such valuable advice! I wish I had known about the cost basis adjustment issue before - it sounds like something that could easily trip people up. Quick question: when you say "adjust your basis," do you mean I add the compensation income I already reported to what I originally paid for the shares? And regarding the Section 83(b) election - is that something I can do retroactively, or does it have to be filed within a specific timeframe after purchasing the shares? I've been participating in my company's ESPP for a few months now and wondering if I missed the boat on that election. Thanks for sharing your experience with the amended return - definitely want to avoid that headache!

0 coins

Beth Ford

•

I went through this same situation last year and here's what I learned: The IRS doesn't send a separate confirmation letter when you apply your refund to estimated taxes. However, you should receive a notice (CP21 or similar) within 6-8 weeks after your return is processed that shows the refund amount and confirms it was applied to your estimated tax account. In the meantime, you can check your online IRS account and look for your "Account Transcript" for the current tax year (2024). Look for transaction code 766 with a credit date - this indicates a refund credit applied to estimated taxes. The amount should match your $4,365 refund. If you're still not seeing anything after 6 weeks, definitely call the IRS. I had to call when mine didn't show up properly and the agent was able to confirm immediately that the refund had been correctly applied. Just have your 2023 tax return handy when you call. Don't stress too much - the IRS is generally pretty good about processing these applications correctly, even if their confirmation process isn't very transparent!

0 coins

This is super helpful! I've been checking my online account but wasn't sure what specific codes to look for. Transaction code 766 - that's exactly what I needed to know. I'm going to log in and check for that right now. It's good to know that the CP21 notice is normal and should arrive within 6-8 weeks. I was starting to worry that something went wrong since I haven't received any paperwork yet, but it sounds like that's typical. I'll definitely keep an eye out for that notice and if I don't see the 766 code or get the notice by then, I'll use some of the calling strategies others mentioned here. Thanks for sharing your experience - it really helps to hear from someone who went through the same thing!

0 coins

I've been through this exact scenario multiple times as a fellow self-employed taxpayer. Here's what I wish someone had told me the first time: The key thing to understand is that when you elect to apply your refund to estimated taxes, the IRS essentially creates a credit on your account rather than issuing you a check. This credit gets automatically applied to your quarterly payment due dates. Your best bet is to check your IRS online account transcript about 4-6 weeks after your return was accepted. Look specifically for: - Transaction Code 766 (credit to your account) - The date and amount matching your $4,365 refund - Any estimated tax payment credits showing up for 2024 One thing that caught me off guard my first time: the IRS typically applies the entire refund to your first quarter unless you specifically designated otherwise during filing. So your $4,365 might all be sitting as a credit for Q1 2024, which means you'd still owe the full amounts for Q2, Q3, and Q4. If you can't find clear confirmation online after 6 weeks, calling the IRS is your best option. Have your 2023 return and SSN ready. The wait times are brutal but they can give you a definitive answer about where your refund was applied.

0 coins

I've been through this exact situation with missing Roth 401k codes on my W2! After reading through all these responses, I think the consensus is pretty clear - while it's technically an error, it's probably not worth the hassle to correct your 2022 W2 since you've already received your refund and it doesn't affect your tax liability. However, I'd definitely recommend addressing this with your employer going forward. When I dealt with this, I found that many payroll departments aren't even aware they're supposed to include code AA for Roth contributions. A simple email explaining the requirement usually gets it fixed for future years. One thing I didn't see mentioned here is that if you ever switch jobs or roll over your 401k, having accurate W2 records can make the process smoother. Some new employers or financial institutions ask for these records to verify contribution types, so it's worth getting it right going forward even if you skip correcting the old ones. My advice: let 2022 go, but make sure 2023 and beyond are coded correctly. That way you'll have clean records for any future financial moves without the headache of dealing with amended returns.

0 coins

Daniel White

•

This is really helpful advice! I'm dealing with this exact issue right now and was torn between letting it slide or going through the correction process. Your point about future job changes and rollovers is something I hadn't considered - that alone makes it worth ensuring the coding is correct going forward. I'm curious though - when you contacted your payroll department about this, did you have to provide them with specific IRS guidance or references? I want to make sure I approach this the right way so they actually understand why it matters and don't just brush it off as a minor detail.

0 coins

Yes, I did include specific references when I contacted our payroll department! I mentioned IRS Publication 15-B which covers fringe benefits and specifically addresses Box 12 codes. I also referenced the IRS instructions for Form W-2 which state that employer contributions to designated Roth accounts should be reported with code AA. What really helped was keeping it simple and professional - I just explained that I noticed my Roth 401k contributions weren't being reported with the proper code AA in Box 12, and that this could cause confusion for record-keeping purposes. I didn't make it sound like a huge deal, just a compliance issue they should be aware of. Most payroll departments appreciate being informed about these things because it helps them stay compliant. In my case, they thanked me for bringing it to their attention and confirmed they'd update their procedures for all employees going forward. Having the specific IRS references definitely gave my request more credibility and showed I'd done my homework.

0 coins

Sasha Reese

•

I'm dealing with a very similar situation right now! My 2023 W2 is also missing the AA code for my Roth 401k contributions, and I've been going back and forth on whether it's worth pursuing. After reading through all these responses, I think I'm going to take the approach of letting the past W2s slide but definitely getting this fixed for 2024 and beyond. The point about future rollovers and job changes really resonates with me - I'd rather have clean documentation when the time comes than scramble to prove contribution types later. One thing I'm wondering about though - has anyone here actually experienced issues during a rollover or job change because of missing AA codes? I'm trying to gauge how much of a real-world problem this creates versus just being a "nice to have" for record-keeping purposes. Also, for those who successfully got their employers to fix this going forward, did you notice any other retirement-related coding issues on your W2s once they started paying closer attention to Box 12? I'm curious if this is often part of a broader pattern of payroll oversights.

0 coins

I'm at week 4 of waiting for my CP09 refund and this thread has been absolutely amazing to find! Got my notice in early April, responded both online and by mail like so many others here, and was starting to get really worried about the complete lack of updates on the IRS website. Reading through everyone's experiences has been incredibly reassuring - I had no idea that 8-12 weeks was the standard processing time or that the online refund tools basically don't work for EITC cases. I was checking daily and seeing the same generic "still processing" message, thinking something must be wrong. The success stories here are really encouraging, especially hearing about people getting substantial amounts like @b83406405c6c with $3,700+ and learning about the interest payments after 45 days. I'm definitely going to look into using Claimyr or taxr.ai based on all the positive feedback - seems much better than my failed attempts to call the IRS directly. Thanks to everyone who's shared their timelines and kept updating us on their progress! This real community support is so much more helpful than anything I could find on the official IRS website. It's such a relief to know I'm not alone in this waiting game and that there's light at the end of the tunnel!

0 coins

Freya Ross

•

You're definitely in good company here! I'm at week 2 myself and was already starting to worry until I found this incredibly helpful thread. It's amazing how much more reassuring it is to hear from real people who've actually been through this process rather than trying to interpret the vague official IRS guidance. What really strikes me about everyone's experiences is how consistent the pattern is - get the notice, respond both ways, see no website updates for weeks, then eventually get a substantial refund plus interest. It's frustrating that the IRS systems don't provide better visibility into the process, but at least we know what to expect now. I'm taking notes on all the tools people have mentioned (Claimyr, taxr.ai) for when I get further along in the process. For now, I'm going to follow the advice about checking the website just once a week instead of daily to save my sanity. Thanks to everyone for sharing their journeys - this community support makes such a huge difference in managing the anxiety of waiting!

0 coins

I'm at week 1 of waiting for my CP09 refund and finding this thread has been such a blessing! Just got my notice last week, responded both online and by mail following the advice I've seen here, and was already starting to panic about what to expect. Reading through everyone's experiences has been incredibly eye-opening - I had no idea that 8-12 weeks was completely normal or that the "Where's My Refund" tool basically doesn't work for EITC cases. I was already checking it daily and getting frustrated with the generic messages, but now I know that's just how it works. The success stories are really encouraging, especially hearing about substantial refunds like @b83406405c6c getting $3,700+ and learning about interest payments after 45 days. It's also helpful to see the tools people recommend (Claimyr, taxr.ai) for when I get further along in the process. Thanks to everyone who's been sharing their timelines and updates! As someone just starting this journey, it's so reassuring to know there's a whole community going through the same thing and that patience really does pay off. I'm going to follow the advice about checking the IRS website just once a week instead of obsessing over it daily. Here's to hoping we all get our refunds soon!

0 coins

Nora Brooks

•

Welcome to the CP09 waiting journey @5f2b102f3c0d! You're smart to find this thread early in the process - it would have saved me so much stress if I'd known what to expect from day one. I just got my notice two days ago and was already spiraling into anxiety mode until I read through all these experiences. It's incredible how consistent everyone's timeline has been - the 8-12 week processing window seems pretty standard, and knowing that the IRS website won't show meaningful updates takes so much pressure off. I'm already planning to use some of the tools people mentioned here (especially Claimyr for calling the IRS when I get to that point) rather than trying to figure everything out on my own. The fact that so many people have gotten substantial refunds plus interest really helps with the patience required for this process. Thanks for sharing where you are in the timeline! It's helpful to see others just starting out too. Looks like we'll be in this waiting game together - here's to both of us posting success stories in a couple months!

0 coins

Prev1...9969979989991000...5643Next