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EIC calculation discrepancy with IRS notice - self-employment impact on Earned Income Tax Credit

Hey everyone, I need some advice on our earned income tax credit situation. My husband and I file jointly and have one daughter. We're both self-employed - I run an S-Corp I started in 2024, and he works as an independent contractor. My business showed a loss this year due to all the startup expenses. We just got this CP11 notice from the IRS saying we messed up our EIC calculation and now owe the difference. According to both FreeTaxUSA and the IRS's own tables, our EIC amount should be $3,451, but the IRS is claiming it should only be $2,268. So they're asking for $1,183 plus penalties! We called the IRS but got nowhere - they suggested maybe we didn't include Schedule EIC, but we definitely did. They also hinted that maybe our business loss is affecting the calculation somehow? I talked to two tax pros but got contradicting information. Here's our tax breakdown: - Our AGI was $31,068 - My husband's business profit: $42,743 - My business loss: $-8,254 - No W-2 wages for either of us - Some minor interest income ($285) and dividends ($47) - Total business income: $34,489 - Capital loss: $-417 - Self-employment tax deduction: $2,958 - Self-employment health insurance: $378 - Standard deduction: $27,700 - QBI deduction: $664 - Taxable income: $2,704 Has anyone dealt with EIC discrepancies when you're self-employed? I'm completely confused about why our calculation is different from the IRS's.

This thread has been incredibly helpful! I'm dealing with a similar EIC discrepancy, but mine involves rental income alongside my Schedule C business. The IRS is claiming my EIC should be $800 less than what I calculated. Reading through everyone's experiences, it sounds like the common thread is that tax software doesn't always handle the nuanced EIC calculations correctly when you have multiple income sources or business losses. The distinction between different types of self-employment income (S-Corp vs Schedule C) and how losses are applied seems to be where most of the confusion happens. Has anyone found a good resource that breaks down exactly how the IRS calculates EIC when you have both business income and losses? The IRS publications are so dense, and I'm trying to figure out if I should fight this or if they're actually right.

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Ravi Kapoor

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@Andre Rousseau, you're absolutely right about the complexity! I've been following this thread because I'm in a similar boat with my own EIC issue. The key resource that helped me understand the calculation better was IRS Publication 596 (Earned Income Credit), specifically the worksheets in the back. For rental income combined with Schedule C, you'll want to look at how the IRS treats "passive" vs "active" income for EIC purposes. Rental income typically doesn't count as earned income for EIC unless you're a real estate professional, but your Schedule C income would count (adjusted for any losses). The most frustrating part is that tax software often doesn't flag these nuanced issues during preparation. Based on what others have shared here, it might be worth using one of those analysis tools or getting through to an actual IRS agent to understand their specific calculation before deciding whether to dispute it.

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Grace Lee

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This is such a complex situation, and I feel for you dealing with this EIC discrepancy! From reading through all the responses here, it seems like the core issue might be how your S-Corp loss is being treated differently by the IRS versus your tax software for EIC calculation purposes. One thing that stands out from your situation is that you have both an S-Corp loss (-$8,254) and your husband's Schedule C profit ($42,743). The IRS has specific rules about how business losses from different entity types affect the EIC calculation, and it sounds like your software may not have applied these correctly. Here's what I'd recommend based on what others have shared: 1. Get your wage and income transcript from the IRS to see exactly what they have on file 2. Look specifically at IRS Publication 596, Worksheet B for self-employment EIC calculations 3. Verify that your software correctly distinguished between your S-Corp activities and your husband's sole proprietorship for EIC purposes The $1,183 difference ($3,451 vs $2,268) is significant enough that it's worth fighting if you're correct, but based on the experiences shared here, there's a good chance the IRS calculation might actually be right due to how S-Corp losses are treated differently than Schedule C losses for EIC purposes. Have you considered requesting a detailed explanation from the IRS about their specific calculation method for your situation?

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Ravi Gupta

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@Grace Lee makes excellent points about the complexity here! I m'new to this community but have been dealing with a similar EIC issue myself. What really strikes me about your situation is the combination of S-Corp loss and Schedule C income - that s'exactly where the IRS calculations can diverge significantly from what tax software produces. One thing I learned from my own research is that the IRS has very specific rules about how losses from pass-through entities like (your S-Corp affect) earned income calculations for EIC purposes. Since you didn t'pay yourself W-2 wages from the S-Corp, that loss might be treated as a passive "loss" rather than reducing your earned income dollar-for-dollar like a Schedule C loss would. The fact that both FreeTaxUSA and the IRS tables gave you the same number initially suggests the issue isn t'with the basic EIC table lookup, but rather with how your specific income mix is being categorized. Given that you ve'already gotten conflicting advice from tax pros, it might be worth documenting exactly how the IRS calculated their number before deciding whether to dispute it. Has the IRS provided any worksheets or detailed calculation breakdown with the CP11 notice, or just the final adjusted amount?

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Lia Quinn

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I completely feel your pain on this! Just went through the exact same situation in February and it was such a stressful process. Here's what I wish someone had told me from the start: DEFINITELY call the number on your letter before you schedule any appointment! Even though your letter says to schedule an appointment, you might still qualify for ID.me online verification. I wasted two weeks stressing about coordinating an in-person visit before I found out I could do it online. Call right at 7 AM when they open - that's your best shot at getting through. Have your SSN, the letter, and a copy of your return ready. Ask specifically: "Am I eligible for online identity verification through ID.me?" If you do qualify for online verification: - Both you and your husband will need to complete it separately since you filed jointly - You can do it on your own devices from home - Takes about 15-20 minutes each - SO much better than taking time off work! If you must go in person, unfortunately yes - both spouses are required for joint returns. The IRS is super strict about this and won't make exceptions. The good news is once you complete verification (online or in-person), your refund usually processes within 2-3 weeks. I know it's incredibly frustrating, but you're almost through the worst part! The online option saved my sanity - hopefully it's available for you too! 🀞

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Natalie Chen

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This whole thread has been so reassuring to read! I'm in literally the exact same situation - got my verification letter last week and have been spiraling about having to drag my husband to an IRS office. The fact that so many people here ended up qualifying for the online ID.me option even when their letters didn't mention it is giving me real hope. I'm setting three alarms for 6:55 AM tomorrow to make sure I call right when they open. Fingers crossed I can join the "avoided the in-person appointment" club! Thanks everyone for sharing your experiences - this community is a lifesaver when dealing with IRS stress! πŸ™

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Fidel Carson

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I went through this EXACT situation just last month and I totally understand your frustration! Here's what ended up working for me: First - before you resign yourself to that dreaded in-person appointment, definitely call the number on your letter and ask specifically about ID.me online verification eligibility. I made the mistake of assuming I had to go in person just because that's what the letter emphasized, but it turns out I qualified for online verification! The key is calling RIGHT when they open at 7 AM - I had to redial about 20 times but finally got through. Have your SSN, the verification letter, and your tax return handy when you call. If you do qualify for ID.me (fingers crossed!): - Both you and your husband will need to complete it since you filed jointly - You can do it separately on your own devices from home - Takes about 15-20 minutes each - Uses facial recognition and document scanning - pretty straightforward If online isn't an option, then unfortunately yes - both spouses absolutely must attend the in-person appointment for joint returns. The IRS is very strict about this requirement and won't make exceptions. For what it's worth, once you complete the verification (whether online or in-person), your refund typically processes within 2-3 weeks. I know this whole process is incredibly frustrating, but you're so close to being done with it! The ID.me option saved me hours of hassle - really hoping it's available for you too! 🀞

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This is incredibly helpful information! I'm in the exact same boat and have been dreading this whole process. The fact that you were able to do the ID.me verification online even though your letter didn't clearly mention it as an option gives me so much hope. I'm definitely going to try calling at 7 AM sharp tomorrow - I've already set multiple alarms! πŸ˜… It's so frustrating that the IRS doesn't just clearly list all available options in their letters upfront. The thought of coordinating schedules with my spouse for an in-person appointment during tax season has been keeping me up at night. Thanks for sharing your experience and giving me a game plan - this community has been such a lifesaver for navigating IRS stress!

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Diego Vargas

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Has anyone used QuickBooks for their property management accounting? I'm trying to decide if it's worth the monthly cost or if I should just stick with Excel spreadsheets.

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NeonNinja

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I use QuickBooks and it's been a game-changer for my property management business. You can set up each owner as a "customer" and each property as a "sub-customer," which makes it easy to track everything by property. The reporting is also fantastic - you can generate owner statements with just a few clicks.

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Carmen Diaz

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Great question! I've been managing properties for about 3 years now and can confirm what others have said - you only report your management fees ($750/month) as business income, not the full rent amounts that pass through to owners. One thing I'd add is to make sure you're consistent about when you recognize income. Since you mentioned cash basis, you'll report the management fees when you actually receive them, not when they're earned. Also, don't forget you can deduct business expenses related to your management activities - things like mileage for property visits, supplies for maintenance coordination, phone/internet costs for the business portion, etc. I'd highly recommend opening a separate business bank account for your LLC right away, even before you officially start managing properties. It makes everything so much cleaner when tax time comes around. Good luck with your new venture!

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Luca Esposito

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This is really helpful advice, Carmen! I'm just getting started with property management myself and hadn't thought about the timing aspect of cash basis reporting. Quick question - when you say "business expenses related to management activities," do things like software subscriptions for property management tools count? I'm considering getting a platform to help with rent collection and maintenance requests, but wasn't sure if that would be fully deductible as a business expense. Also, do you track mileage for every single property visit, or just the ones that are clearly business-related (like showing units to prospective tenants)? I want to make sure I'm being thorough but not overdoing it.

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IRS "Where's My Refund" Showing Error 428 for 3 Days Straight - Can't Get Past Official Website Error Message

I keep getting error 428 when checking "Where's My Refund" on sa.www4.irs.gov. The system keeps showing "We are sorry Where's My Refund is currently unavailable. Please try Where's My Refund again later." I've been trying to check for 3 days straight now, and it's the same message every time. When I go to the IRS website at sa.www4.irs.gov, I navigate to Home / Refunds / Refund Status / Results, and I keep seeing this error message: "We are sorry Where's My Refund is currently unavailable. Please try Where's My Refund again later. 428" Below this error message, there's a "Get Refund Status" section that asks me to enter my Social Security Number, Tax Year, Filing Status, and Refund Amount as shown on my tax return (all fields marked with an asterisk as required fields), but I can't even get past the error message to input any of this information. I've tried accessing this at different times of day - even early morning at 8:52 when I thought the system might be less busy - but still getting the same error 428 message. My phone shows full signal strength (5G 100%) so I know it's not my connection. The IRS website has that "An official website of the United States Government" header with the "Here's how you know" text and the IRS logo at the top with a MENU option, so I'm definitely on the correct site. Anyone else dealing with this error 428? Starting to get worried about my refund status since I can't even access the "Get Refund Status" function after multiple attempts over several days.

Everett Tutum

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I'm a newcomer here but experiencing the exact same error 428 problem! Been trying to access Where's My Refund for the past 5 days with no success. Like everyone else, I keep getting that "We are sorry Where's My Refund is currently unavailable. Please try Where's My Refund again later. 428" message on the official IRS site. What's really concerning me is that I filed my return 3 weeks ago and this is the first time I'm trying to check the status. I was hoping to see if it's been accepted and processed, but this system error is making it impossible. I've tried different browsers (Chrome, Firefox, Safari), cleared my cache multiple times, and even tried from my work computer - same error every single time. Reading through all these comments, it's clear this is a widespread IRS system issue affecting many taxpayers during what should be their busiest processing period. Really hoping they prioritize fixing this server problem soon because we all just want to know where our refunds stand! Has anyone had any luck reaching them by phone, or are the wait times just as frustrating as this website error?

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Hey Everett! Welcome to our unfortunate club of error 428 sufferers πŸ˜” I'm also new here but have been dealing with this exact same issue for about a week now. It's actually somewhat comforting to see so many people experiencing the identical problem - definitely confirms this is a major IRS system failure and not something we're doing wrong on our end. I tried calling the IRS yesterday and waited on hold for over 3 hours before giving up, so unfortunately the phone route seems just as broken as their website right now. Really frustrating timing since we're all just trying to check on refunds we legitimately filed weeks ago! Hopefully their IT team is working overtime to fix this mess because clearly it's affecting hundreds if not thousands of taxpayers during peak season. Hang in there! 🀞

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Evelyn Kelly

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Hey everyone! New member here but unfortunately joining for the same frustrating reason as many of you - I've been battling error 428 on the IRS Where's My Refund tool for about 6 days now. Filed my return 3 weeks ago and this is my first attempt to check status, so naturally I'm getting worried! I've tried everything mentioned here - different devices, browsers, times of day (including that 3-5am window someone suggested), clearing cache, even tried my neighbor's wifi thinking it might be my internet connection. Same exact error message every single time on sa.www4.irs.gov: "We are sorry Where's My Refund is currently unavailable. Please try Where's My Refund again later. 428" What's really frustrating is seeing that form with all the required fields (SSN, tax year, filing status, refund amount) but not being able to get past the error to actually input anything. It's clearly a widespread server issue during peak tax season when we all need this service most. At least finding this community and seeing all your similar experiences confirms I'm not going crazy and didn't mess up my filing somehow! Hoping the IRS gets their act together soon because this is ridiculous timing for such a critical system to be down. Fingers crossed we all get through soon! 🀞

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Just wanted to chime in with a slightly different perspective on timing your sale. While everyone's correctly pointing out that you'll easily qualify for the capital gains exclusion, don't forget about the potential benefits of holding onto the property a bit longer if the market conditions are right. Since you have such a large buffer under the $500k exclusion (your $140k gain), you might want to consider whether home values in your area are still appreciating. If the market is strong and you can comfortably handle carrying two mortgages for a few months, waiting could potentially increase your proceeds without any additional tax burden. That said, there are definitely costs to consider - two mortgage payments, insurance, utilities, maintenance, etc. Plus the stress factor of managing two properties. But if your local market is hot and inventory is low, listing in late spring might get you a higher sale price that more than offsets the carrying costs. Just another angle to consider as you make your decision. Either way, sounds like you're in a great position tax-wise!

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Emma Davis

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That's a really thoughtful perspective about market timing! You're absolutely right that having such a large buffer under the exclusion threshold gives us flexibility to potentially optimize for market conditions rather than just tax implications. I hadn't fully considered the carrying costs calculation - two mortgage payments plus all the utilities and maintenance adds up quickly. But if home values are still climbing in our area and we could potentially get $20-30k more by waiting a few months, that might justify the extra expenses. The stress factor is definitely real though. Managing showings while living in a new house, keeping the old place clean and maintained, dealing with any repair issues that come up... there's definitely a value to just being done with it and moving on with our lives. I think we'll probably list fairly quickly after moving, but it's good to know we have options. Thanks for pointing out that the tax situation gives us room to make the decision based on other factors rather than feeling rushed for tax reasons!

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Heather Tyson

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I went through almost this exact scenario two years ago and wanted to share what worked for me. We bought our new house in February, moved in March, and sold our old house in May. Had been living in the old place for 8 years, so plenty of runway on the 2-in-5 rule. The one thing I'd add to all the great advice here is to make sure you coordinate with your real estate agents early about the timeline. We found that having both agents communicate helped us stage everything better - like making sure we had all our stuff moved out before listing, getting professional photos taken right after we vacated, etc. Also, since you mentioned you might keep it empty for a couple months while moving - that's actually perfect for getting it market-ready! We used that time to do some light staging, fresh paint in a few rooms, and deep cleaning. Made a huge difference in how quickly it sold and the offers we received. With your $140k gain and married status, you're golden on taxes. Focus on maximizing your sale price and minimizing stress. The tax piece is the easy part of your situation!

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Chloe Harris

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This is such helpful advice, thank you! The coordination between real estate agents is something I hadn't thought about but makes total sense. Having them work together on timing the listing, photos, and staging could really streamline the whole process. I love the idea of using those empty months productively for getting the house market-ready. We were thinking of it as just a transition period, but you're right that it's actually the perfect opportunity to do some light improvements and staging without the hassle of living there. Fresh paint and deep cleaning can make such a difference in photos and showings. It's reassuring to hear from someone who went through the exact same timeline! The fact that you had such a smooth experience with the February/March/May schedule gives me confidence that our similar timeline should work well. Thanks for sharing your experience - it really helps to hear the practical side of how this all comes together!

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