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Amended return stuck for 7+ months after removing fraudulent fuel credit - $8,365 balance frozen since February

My brother filed his 2023 taxes and just found out his tax preparer fraudulently added a fuel credit to his return. He filed an amended return back in August to fix this mistake, but everything seems frozen since then. I've got his transcript from this year and I'm trying to figure out what's happening with his refund. The transcript shows the following: ACCOUNT BALANCE: -$9,455.00 ACCRUED INTEREST: $0.00 AS OF: Feb. 25, 2025 ACCRUED PENALTY: $0.00 AS OF: Feb. 25, 2025 ACCOUNT BALANCE PLUS ACCRUALS (this is not a payoff amount): -$9,455.00 ** INFORMATION FROM THE RETURN OR AS ADJUSTED ** EXEMPTIONS: 01 FILING STATUS: Single ADJUSTED GROSS INCOME: $69,836.00 TAXABLE INCOME: $55,986.00 TAX PER RETURN: $7,723.00 SE TAXABLE INCOME TAXPAYER: $0.00 SE TAXABLE INCOME SPOUSE: $0.00 TOTAL SELF EMPLOYMENT TAX: $0.00 RETURN DUE DATE OR RETURN RECEIVED DATE (WHICHEVER IS LATER) Apr. 15, 2024 PROCESSING DATE May 13, 2024 TRANSACTIONS CODE EXPLANATION OF TRANSACTION | CYCLE | DATE | AMOUNT 150 Tax return filed | 20241705 | 05-13-2024 | $7,723.00 806 W-2 or 1099 withholding | | 04-15-2024 | -$3,568.00 810 Refund freeze | | 02-08-2024 | $0.00 766 Credit to your account | | 04-15-2024 | -$12,520.00 971 Amended tax return or claim forwarded for processing | | 07-23-2024 | $0.00 977 Amended return filed | | 07-23-2024 | $0.00 I'm confused because it shows a refund freeze from 02-08-2024, which is before he even filed his taxes. Then there's this large credit of -$12,520.00 to his account, which I'm guessing includes the fraudulent fuel credit. His amended return shows as filed and forwarded for processing on 07-23-2024, but there's been no movement since then. It's now been over 7 months since the amended return was filed and everything still appears frozen. The account balance shows -$9,455.00 which means the IRS thinks they owe him money, but he knows that's not correct because of the fraudulent credit. Why would there be a refund freeze BEFORE he even filed? And why is there no additional activity after the amended return was processed? Is this typical for fraud cases? What should he expect next? Any ideas why this is taking so long or what might be happening? Thanks for any help!

Definitely get thru to a human ASAP!!! I had a similar issue that took 14 months to resolve because I just waited for letters. When I finally got someone on the phone using Claimyr.com they were able to resolve it in ONE CALL. Literally the best money I ever spent - one 20 minute call with a real IRS agent fixed what had been holding up $11k for over a year.

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Yes! The key is getting connected to the right department. When you get through, immediately ask to be transferred to the amended return department. The first agent might say they can't help, but insist on the transfer. That's what worked for me.

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Great tip! Will do that. Thanks!

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Lucy Lam

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why is everybody talking about these paid services? Just call the IRS Taxpayer Advocate Service. It's FREE and they are literally designed to help with these exact situations. 877-777-4778

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Aidan Hudson

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Good luck getting through to TAS right now. They're so backed up they're rejecting cases unless you can prove severe financial hardship. I tried for 2 months and couldn't even get past their phone system.

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Lucy Lam

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Damn really? Things must be worse than when I used them last year. That sucks.

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Amina Sy

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This happened to me a few years ago! Turned out my ex-wife had filed before me and used our joint bank account from when we were married. The IRS deposit system got confused and tried to deposit both refunds to the same account, which caused mine to bounce. Had to go through the whole trace process. Check if anyone else might have used your account for their refund?

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Mateo Perez

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That's wild! No, it's just my account. No one else would have access or reason to use it.

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Try getting your transcript and see if there's a trace already in progress. My refund vanished too, and when I finally reached the IRS I found out they had already started an automatic trace because the bank rejected it. Look for TC 971 with action code 449 - that means a trace is happening.

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StarSurfer

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Pro tip: If you really want to know whats happening with your refund, check your account transcript on the IRS website. It will show you exactly where your return is in processing and when your refund is scheduled. The 846 code is the one to look for - that's your refund issuance code and date.

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Ava Martinez

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I second this, but understanding transcript codes is like learning a foreign language 😩

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This is why I started using taxr.ai last year - it translates all those codes into english! Total game changer for me.

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If I had a dollar for every time the tax software refund date was wrong, I'd have enough to pay my taxes! šŸ˜‚ Only trust the IRS WMR tool date, and even then, add a few days for bank processing time.

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I'm having the exact same issue! Filed Feb 20, got my NY state refund March 8, but federal still says processing. Can't see my transcript either. Starting to get worried since I have bills due soon. Let me know if you get any updates!

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Will do! Glad to know I'm not the only one experiencing this at least.

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The transcript thing is normal. They only generate after processing starts. For first time filers or if you had identity theft issues in the past, it can take longer too.

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Vera Visnjic

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I was in the same boat. Filed early March, nothing for weeks. I finally broke down and used taxr.ai to figure out what was going on with my transcript. Turns out there was a small math error that was holding everything up. The tool explained exactly what was happening and predicted I'd get my refund on May 12th - got it May 14th, pretty darn close! Saved me from going insane checking WMR every day.

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What's the cost for that service?

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Vera Visnjic

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Honestly after spending 9 weeks stressed out of my mind checking WMR daily and trying to decipher my transcript, it was worth every penny. The peace of mind alone knowing exactly what was happening instead of being in the dark was priceless.

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Be careful, could be identity verification. I had to wait 9 weeks then got a letter saying I needed to verify my identity before they'd continue processing. Super annoying. Keep an eye on your mail.

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How do I know if that's what's happening with mine? Will they definitely send a letter?

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Yes they'll send a letter, but it could take 2 months to arrive šŸ™„ If you call them they can tell you immediately if that's the holdup. I finally got through using claimyr.com after wasting hours on hold myself.

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