IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls โ€“ which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Chloe Robinson

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According to Internal Revenue Manual section 21.4.1.4.7, the Treasury will automatically issue a paper check when a direct deposit fails the verification process. Per IRS Publication 1582 (rev. 2024), common reasons include: incorrect account numbers, closed accounts, or accounts not authorized to receive tax refunds. Treasury Regulation ยง 31.6302-1(h)(2) further stipulates that the IRS is not required to attempt direct deposit more than once before issuing a paper check. If others are experiencing extended hold times trying to reach the IRS to resolve similar issues, Claimyr.com (https://www.claimyr.com) provides a service that can connect you directly to an IRS representative without the typical 1-2 hour wait. Their system navigates the IRS phone tree and holds your place in line, then calls you when an agent is available. This can be particularly useful during peak tax season when hold times exceed 2+ hours.

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Diego Flores

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Did you double-check if your bank account info was entered correctly on your return? I'm wondering if maybe there was a typo that caused the direct deposit to fail? Also, did the agent mention why they switched to a paper check instead of direct deposit?

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Salim Nasir

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Have you checked if you're on a weekly or daily processing cycle? This makes a difference in when you'll see updates: โ€ข Weekly cycles: Updates appear Friday mornings โ€ข Daily cycles: Can update any day โ€ข Transcript updates before WMR โ€ข Processing time post-verification varies by tax year Did the agent give you any specific timeframe or just say it was verified?

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Hazel Garcia

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This is similar to when I had to verify for my 2022 taxes, but quite different from my 2021 experience. In 2022, it took about 12 days after phone verification to see my refund, whereas in 2021 it took nearly a month. The current processing seems faster than during the pandemic backlog years, so I'd expect you'll see movement within 2 weeks if your situation is similar to most standard returns.

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Carmella Fromis

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I just want to add something important that no one has mentioned yet - if you had any offsets (like student loans, child support, etc.), the refund can take an additional 1-2 weeks after leaving errors because it has to go through the Treasury Offset Program review. Also, if you're getting a paper check instead of direct deposit, add another week minimum. The IRS told me this when I called about my own situation back in March. They don't usually volunteer this information unless you specifically ask about offsets.

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Theodore Nelson

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I've been through this EXACT scenario twice now. Last year I claimed a credit I wasn't eligible for, and this year I had an issue with the Child Tax Credit. Both times, it took exactly 12 days from leaving errors to getting my refund. What I've learned is that the WMR tool updates approximately 3-4 days before you actually get the money. So if you're obsessively checking WMR like I was (multiple times daily), watch for the status change to "approved" - that's your signal that money is about 3-4 days away. This pattern has been consistent for me and several friends in similar situations.

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AaliyahAli

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This timing is generally accurate. IRS processing follows a weekly cycle. Returns processed by Thursday typically update on WMR the following Saturday. Direct deposits are then scheduled for the next Wednesday. Paper checks take 7-10 additional days. This cycle is remarkably consistent unless there are system delays.

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Ellie Simpson

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Have you tried using IRS2Go app instead of the website? I've noticed the app sometimes updates faster than wmr.irs.gov. According to irstaxapp.com, there's about a 6-hour difference in update times between the two platforms. Might be worth checking both if you're monitoring closely!

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Ava Rodriguez

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I went through something similar with household employee misreporting last year. Have you tried requesting a wage and income transcript directly from the IRS? This would show exactly how your income was reported to them. Did your employer provide you with any documentation explaining their tax treatment of your compensation? Was any portion of your compensation specifically designated as a housing allowance? Did you receive regular paystubs showing how your income was categorized? The more documentation you have about your actual earnings, the stronger your case will be when filing Form 4852.

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Miguel Ortiz

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Here's a specific example that might help: My client was a live-in elder care provider in 2022, and her employer did the exact same thing - put all wages in Box 14 labeled as "excluded lodging benefits." The IRS held her refund for months. We resolved it by filing Form 4852 along with her employment contract showing her hourly rate, timesheets documenting hours worked, and a statement calculating the reasonable value of lodging versus actual compensation. We explicitly referenced IRS Publication 15-B regarding the proper treatment of lodging benefits. The IRS processed this within 6 weeks and released her refund with interest. The key was providing clear documentation showing which portion of compensation was legitimately excludable lodging and which portion was taxable wages.

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Amara Okafor

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The Refund Transfer (RT) product that TurboTax offers uses SBTG as the Transmitter Bank. When your advance application is declined, the system is supposed to automatically revert to standard processing, but there's a technical disconnect in their API that sometimes causes the "no account found" error. This doesn't mean your refund is lost - it just means the RT product configuration in their system hasn't properly registered yet. The IRS is still processing your return normally, and you'll receive your refund via your selected disbursement method, minus the TurboTax fees. The frustrating part is that neither TurboTax nor SBTG will take responsibility for this communication gap.

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CosmicCommander

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I had this exact same issue last month! Filed with TurboTax on February 8th, opted for the 5-day advance, then got the message saying it couldn't be expedited. SBTG showed nothing for me either. I called TurboTax and they just kept transferring me around. Finally, after about 2 weeks of checking daily, my refund suddenly appeared in my bank account - directly from the IRS, not through SBTG. The TurboTax fees were still taken out though. So basically what happened was the advance got declined, but instead of telling us clearly, they just quietly switched it to regular processing. You'll still get your refund, but it'll come on the normal timeline.

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