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Check your bank account routing number. It might be wrong. Serve cards sometimes have issues with government deposits. Call Serve directly. They can see pending deposits. Ask specifically about IRS deposits. They might have additional verification requirements. Their system flags new deposit patterns. Worth a 10-minute call to know for sure.
I've noticed that many people in this community have mentioned that Serve cards sometimes take longer than traditional bank accounts for tax refunds. It seems like they might have some sort of internal processing that adds an extra day or two? I was surprised to learn that even though the IRS says it's sent, there's apparently this whole other system it has to go through with the prepaid card companies. Maybe someone who works in banking could explain why this happens?
I track these delays every tax season on r/IRS and Twitter. For 2024 specifically, injured spouse refunds are showing a pattern: DDD + 5-7 business days = actual deposit. I've collected data from about 35 different filers with Form 8379 so far. You can check https://www.fiscal.treasury.gov/reference-guidance/green-book/chapter-4.html for the official explanation of how the Treasury processes these specialized refunds. Your timeline is actually completely normal based on current processing patterns.
For those wondering about the Feb 8th filing date specifically, here's what might be happening: Step 1: Initial processing (typically 1-3 days after acceptance) Step 2: Error review phase (can take 5-7 days) Step 3: Random selection review (another 7-10 days) Step 4: Final processing and transcript update (usually happens overnight on Thursdays/Fridays) Step 5: Direct deposit scheduling (typically 5-7 days after transcript update) So for a Feb 8th filer, you might just be hitting that final processing phase now. Have you checked if your account transcript shows any recent updates?
I've been helping folks with tax issues for years, and this season seems particularly slow for early-mid February filers! Last week I saw a huge batch of 2/5-2/10 filers finally get updates. My sister filed 2/9 and got her DD date yesterday for 3/26. My neighbor filed 2/7 and got his refund this morning. The system seems backed up but they're working through it. If you don't see movement by this Friday, that's when I'd start getting concerned. The Friday update seems to be the big one lately!
Did the agent mention what triggered the verification in the first place? Was it related to income reporting or identity protection? Did they say if this will happen again next year or if there's something you could do differently when filing?
I had this exact situation and it was a NIGHTMARE: ⢠Called IRS in March about my January filing ⢠They said it was "verified" in February (never did anything myself) ⢠Agent promised 2-3 weeks for refund ⢠Waited 3 weeks - nothing ⢠Called again - different agent said "actually 9 weeks" ⢠Week 8 - still nothing ⢠Called AGAIN - "system glitch, restart the 9-week clock" ⢠Finally got refund in JUNE My advice: document EVERYTHING. Get badge numbers of agents you speak with. Call weekly for updates because their systems are unreliable!
Freya Pedersen
I'm dealing with this exact issue right now and need to get it resolved ASAP. I filed on Feb 1st and WMR still shows nothing, but I called the IRS yesterday (took 3 hours to get through) and they confirmed my return is actually processing normally. The agent told me there's a known issue with the WMR display for certain returns filed in early February. They said I should expect my refund by next Friday. Don't trust WMR - call them directly to confirm your status if you need that money soon.
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Omar Fawaz
ā¢I can confirm this issue with the WMR system. As a tax preparer, I've seen the 1040NR returns (which often include ITINs) experience WMR display errors at a rate of approximately 35% higher than standard 1040 returns. The IRS backend system (IDRS) is processing these returns normally, but the WMR API isn't properly querying the status. CALL IMMEDIATELY if you need confirmation - processing queues are currently at 21-day backlogs!
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Chloe Anderson
ā¢I had this same problem last year and was panicking. Everything turned out fine - got my refund right on schedule despite WMR never updating. Just take a deep breath and know the IRS systems don't always talk to each other correctly, but that doesn't mean your return isn't processing.
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Diego Vargas
Just to clarify what might be happening: The IRS has different systems that don't always sync properly. According to the IRS website (irs.gov/refunds), WMR updates only once every 24 hours, usually overnight. However, many people report that their transcripts update more frequently and accurately than WMR. If you recently changed from ITIN to SSN, or if this is your first filing with permanent resident status, the system might need additional time to process your return. This doesn't necessarily mean there's a problem - just that it's taking longer to verify your information.
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