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I think I figured out a workaround that might help us track progress even when transcripts show N/A. Here's what I did: 1. Instead of checking Return Transcript, check Account Transcript 2. Look for any 2024 entries (even if they're not related to your refund) 3. If you see ANY 2024 activity, it means your return is in the system 4. Check for code 570 (indicates processing delay) or 971 (notice issued) I filed Jan 31st and my Return Transcript shows N/A, but my Account Transcript shows my return was received. It's not much, but at least confirms they have it. Has anyone else tried this approach to see if it works for them?
I was in the exact same situation - filed January 30th and was stuck with N/A transcripts for weeks while watching later filers get processed. According to IRS Publication 5344, the IRS uses a multi-batch processing system that occasionally creates processing anomalies for specific submission date ranges. Last Thursday, my transcript suddenly updated and my refund was deposited yesterday! No explanation for the delay, just suddenly processed. If your return has been accepted (confirmed by your tax software), it's almost certainly just in their backlogged queue. The good news is they seem to be working through our batch now, so I expect many of you will see movement this week.
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Does the 971 code mean they're sending a letter? I have the same codes. Should I wait for mail before calling? This is stressful.
Have you considered setting up an appointment at your local Taxpayer Assistance Center? They can often resolve these issues in person without the endless phone waits. Isn't it better to speak to someone face-to-face rather than battling the phone system? I was in a similar situation last year and managed to get everything sorted in a single visit. The key is booking the appointment online rather than trying to walk in.
Raj Gupta
ā¢This is solid advice. TACs can help with tons of issues that phone reps can't. Just make sure u bring proper ID (driver's license/passport) and any relevant tax docs. They're way less backed up than the phone lines.
How long did you have to wait for an appointment though? I checked last month and the earliest slot was 6 weeks out. By that point my issue had already resolved itself. Did you find a way to get in sooner?
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I've been tracking refund patterns for exactly 7 years now, and I've noticed that about 12% of filers experience what you did - getting refunds without WMR updates. Last year, the average processing time was 19 days, but about 8% of filers received their refunds in under 14 days. The IRS processed approximately 111.6 million refunds last year with an average refund amount of $3,167. Your 13-day turnaround puts you in the top 10% fastest refunds this season!
The IRS actually publishes weekly filing season statistics on their website. They show how many returns they've processed, average refund amounts, and year-over-year comparisons. They don't publish the detailed processing time breakdowns, but tax professionals and forums like this track patterns.
Just to add to this - the IRS also releases their Projected Weekly Refund Release dates internally, which sometimes get shared publicly. These show which cycle codes are being processed in which weeks. Your refund timing suggests you were part of cycle 20240708 or 20240709.
Instead of relying on WMR or transcript access, I've found that setting up IRS text alerts works better for many people. Text "IRS" to 40400 to start the process. You'll need to verify your identity, but then you'll get automatic updates about your refund status. I've been doing this for the past three tax seasons and always get a text 2-3 days before my refund hits my account.
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Has your friend checked the IRS2Go app or the Where's My Refund tool on IRS.gov? Sometimes those will update with slightly different information than what shows on the transcript. I'm curious if it shows the same 3/28 date or something different?
Caden Turner
In February 2023, I filed through TurboTax with fees coming out and a refund advance. My transcript showed a DDD of 2/22/23, but did I get it that day? No. Did I get it the day before? Also no. I actually received it at exactly 3:17 PM on 2/22/23. Why such a specific time? Because that's when TurboTax processed the batch that included my refund. They receive the funds from the IRS, deduct their fees, then initiate a transfer to your bank account. With Credit Karma being owned by Intuit (same as TurboTax), your friend might actually see it process slightly faster than I did, but I wouldn't count on it arriving before the 28th. Wouldn't it be nice if the system were more transparent about all these behind-the-scenes steps?
Mateo Gonzalez
I've been tracking this pattern for the past three tax seasons, and there's definitely a correlation between filing date and verification rates. Looking back at the data from tax forums and Reddit posts: 2022: About 40% of January filers reported verification holds 2023: Closer to 50% of January filers experienced delays 2024: We're seeing nearly 60% of January filers mentioning verification issues The trend is clear - the IRS is increasing its front-end verification processes for early filers. This matches what I experienced when I worked in tax preparation. We used to recommend filing as early as possible, but around 2021 we started advising clients to wait until mid-February unless they had very simple returns with W-2 income only and no credits.
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Nia Williams
I've been reviewing the Internal Revenue Manual guidelines on this issue, and I'm curious - did the representative mention which specific verification program your return was selected for? Was it the Taxpayer Protection Program (TPP), Income Verification Program, or the Return Integrity Verification Operation (RIVO)? Each has different timeframes and resolution procedures according to IRM 25.25.6 and related sections. Understanding which program you're in can help predict the timeline more accurately.
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