


Ask the community...
Be careful about identity verification requirements this year. Last year I filed early with EIC, got my state refund quickly, but then my federal went into limbo. Turns out they flagged me for ID verification but the letter took 3 weeks to arrive. By the time I got it and verified my identity, I'd already waited 2 months. If you don't see any movement by March 1st, check if you need to verify your identity through ID.me or by calling the dedicated verification line. Don't just wait indefinitely like I did.
I'm in the exact same situation! Filed January 20th with TurboTax, claimed EIC, got my state refund on February 2nd, and my federal is still processing. Have you checked your account transcript on the IRS website? Mine shows a 570 code which apparently means they're reviewing something. Did you have any investment income or unemployment this year? Those can trigger additional review.
According to IRS Publication 1219, Section 4.3, financial institutions must process electronic federal payments within one business day of receipt. I experienced this same situation with SBTPG last year. Their website showed "unfunded" for 36 hours after their phone system confirmed the transfer. Has anyone checked if this violates ACH transfer regulations? I'm curious if SBTPG is technically compliant with federal banking regulations regarding timely notification of fund transfers.
They're technically compliant because the actual transfer happens when they say it does. The website update is just informational, not the actual transfer mechanism. I used to work in financial processing - the lag is annoying but super common with these third-party tax processors. š Just one more reason I always opt for direct deposit from IRS instead of using preparers who use SBTPG!
Pro tip: Instead of constantly refreshing the SBTPG site, set up text alerts with your bank for deposits. Way less stressful! I've been through this rodeo a few times and learned the hard way that watching those trackers will drive you insane. 𤪠Also, if you're really concerned, try calling your bank directly and ask if they see any pending ACH deposits. Sometimes they can see it in their system before it posts to your account. Much more reliable than the SBTPG website!
Thank you so much for this suggestion! I just set up the text alerts with my bank. You're right that constantly checking is making me more anxious than necessary.
Great advice. Bank alerts work better. SBTPG site causes unnecessary stress. Their system architecture needs updating. Too many people relying on outdated information.
Did your sister have any credits or deductions that might have delayed processing? Sometimes those Child Tax Credit or Earned Income Credit returns get extra scrutiny but still arrive right on time. Just curious if there's a pattern here we can help others with! š
I had this exact same experience last week! My DDD was 3/19, and I kept checking my bank account for the pending deposit with a trace number. Nothing showed up, then suddenly Wednesday morning - boom! Full amount in my account with no prior notification. I think it's just how some banks process the ACH transfers from Treasury. Step 1: Treasury sends payment. Step 2: Bank receives it. Step 3: Some banks show pending with trace. Step 4: Others just post it directly when received. Seems like your sister's bank is the latter type.
Think of SBTPG like that friend who borrows money but takes their sweet time paying you back. They've got your cash, they're just moving at their own pace. I was pulling my hair out with the same issue last week until I tried taxr.ai to check my transcript codes. Like using a translator for IRS hieroglyphics! It confirmed my money was actually released to SBTPG already, even though their site hadn't updated. If you're concerned about timing, you might want to check your transcript with it - sometimes the money is already in motion even when SBTPG's tracker is still showing nothing.
Got my refund thru SBTPG last wk! DDD was 3/8, SBTPG updated late night on 3/8, $ hit my acct early AM 3/9. Saved me $150 in overdraft fees I was about to get hit with lol. Their system is weird af but works eventually. Pro tip: if u have Cash App, sometimes it posts a day earlier than trad banks. That's what happened w/ mine - friends with same DDD but regular banks got theirs a day later.
This timing is exactly what happened with mine too! I was freaking out because I needed to pay rent, but the money showed up right on time. SBTPG is frustratingly slow to update their tracker though.
Landon Morgan
The IRS is like a black box this time of year - information goes in but nothing comes out until they're good and ready. It's like waiting for a bus in the rain with no schedule. I'm in a similar situation but filed February 1st. Called twice and got different answers each time. The community wisdom seems to be that early filers are actually waiting longer than mid-season filers this year, which makes absolutely no sense.
0 coins
Teresa Boyd
You need to request your Account Transcript ASAP! The Transaction Codes will tell you exactly what's happening. Look specifically for TC 150 (return processed), TC 806 (refund amount), and TC 846 (refund issued). If you see a TC 570 (additional account action pending) or TC 971 (notice issued), that would explain the delay. PATH Act processing should be complete by now, so there might be another verification happening that the phone representative didn't have visibility into.
0 coins