


Ask the community...
I'm dealing with this RIGHT NOW! My transcript shows code 846 dated 4/2/2024 which means the IRS sent my refund on Tuesday, but SBTPG still shows "Pending" status. Their automated system says they received my refund but it's "being processed" with no ETA. I need this money for a car repair ASAP! Tech support steps that worked for a friend: 1. Create account on taxpayer.sbtpg.com using EXACT info from tax return 2. Verify your identity through their system 3. Check if status shows "Funded" (IRS sent money) or just "Pending" 4. If "Funded" but not disbursed after 48hrs, call 800-901-6663 and ask for escalation to disbursement team 5. Mention specifically that IRS shows refund as issued via code 846 Will update when/if I get my money!
There seems to be some confusion about how SBTPG actually works with TurboTax. Did you know that SBTPG is actually owned by Green Dot Corporation, not Intuit (TurboTax's parent)? This matters because they operate as separate entities with different customer service systems. The most common issue isn't that refunds get lost, but rather that there's poor communication between systems. Have you checked both the IRS Where's My Refund tool AND the SBTPG refund status page? They often show different information during the transfer process. One clarification: if you paid for TurboTax directly (credit card, etc.) and didn't opt for fees to be taken from your refund, your refund bypasses SBTPG completely. SBTPG only gets involved when you choose the refund transfer payment option for covering tax prep fees.
Have you tried checking your status on the GA Tax Center website? Isn't it interesting how the federal system can process millions more returns yet still be faster than individual states? I was pulling my hair out waiting for my GA refund last year, but once I discovered you can check the status online, it gave me some peace of mind. Even though the status was just "processing" for weeks, at least I knew it was in their system. Relief came when it finally changed to "processed" and the money arrived three days later.
Georgia's tax processing is like a southern country road compared to the IRS highway system - takes you to the same place but at a much more leisurely pace! The state uses a different verification system that checks returns against employer reporting, which creates a bottleneck. I've noticed that if you claimed any tax credits on your GA return, that tends to slow things down even more. Have you claimed any GA-specific credits this year?
It's totally normal! Think of it like standing in two different lines at the grocery store. π One line (PATH) is for people with certain credits and can't move until Feb 15th. The other line (your line!) moves at normal speed. You just happened to be in the express lane! Just make sure your bank account info is correct, and you should see that money hit your account right on time. Maybe even a day early if your bank is cool like that!
FWIW, I filed on 1/28 with no EITC/ACTC and got my DDD on 2/15. The WMR tool never showed PATH msg for me either. My transcript updated with an 846 code on 2/10, and the $ hit my acct exactly on 2/15. Check your transcript for code 846 - that's the official refund issued date. The IRS systems can be glitchy af, but the transcript codes never lie.
Here's what's actually happening with EIC returns filed in January 2024: 1. The PATH Act mandates that the IRS cannot issue refunds for returns with EIC before mid-February. This is to allow time for income verification against employer W-2 submissions. 2. Once the mid-February hold is lifted, returns don't all process at once - they enter a queue. 3. Schedule C filers with EIC get additional scrutiny because the IRS is verifying both employment income AND self-employment income claims. 4. Current processing time for these returns is averaging 28-35 days from mid-February (not from filing date), which puts many people at a late March/early April timeline. 5. WMR often doesn't update until final processing is complete, which is why many people see no movement then suddenly get a deposit date. I recommend checking your account transcript weekly rather than WMR daily. Your 846 refund issued code will appear there first.
I'm wondering if anyone knows if EIC processing times are different for people who filed with tax pros versus self-prepared returns? My brother filed the same day as me (1/24) through a CPA and already got his refund last week, while mine is still sitting with no updates. We both have businesses and claimed EIC. Is there some priority queue for professionally prepared returns compared to those of us who DIY with software?
Adrian Hughes
Per IRS Publication 1345 (Rev. 1-2023), when refund anticipation products are used (such as fees deducted from refund), the financial institution serving as the intermediary must process the refund within 24 hours of receipt on business days. However, this doesn't account for ACH transfer times between financial institutions. The total timeline from IRS direct deposit date to final customer receipt typically spans 2-5 business days, with most occurring within 3 business days. This is standard practice and within normal processing parameters.
0 coins
Molly Chambers
Want to know how ridiculous this gets? My roommate and I both filed on the same day through H&R Block. She paid her fees upfront and got her refund exactly on her DD date (2/22). I chose to have fees taken out of my refund with the same DD date, and I'm still waiting. Same tax situation, same filing date, same DD date - just different fee payment methods. Doesn't that seem like something they should warn people about?
0 coins