Identity Verification Letter (5071C) - Automatically Sent or Need to Request?
According to IRS Publication 1345, Section 7.1, taxpayers requiring identity verification may receive a Letter 5071C, 5747C, or 6331C to the address on record. Per IRS guidance, these letters should be automatically generated and mailed within 2-3 weeks after return acceptance. I filed and was accepted on February 1, 2024 (approximately 8 weeks ago). I've methodically tracked my return status, and it appears I may need to complete identity verification before processing continues. My question: Does the IRS automatically mail the verification letter with the unique verification code as part of their standard procedure, or do I need to proactively request one? I'm trying to avoid requesting a duplicate if there's already one in transit, as this could potentially delay processing further. I operate a small consulting business and am carefully managing cash flow, so understanding the timeline is important for my quarterly planning. Thank you for any procedural insights.
12 comments
Lindsey Fry
The IRS *should* automatically send the letter if they need you to verify your identity, but... well, let's just say the IRS and 'automatic' don't always play nicely together! ๐ In my experience, if you've been accepted on 2/1 and it's been 8 weeks with no letter, something might be stuck in their system. Usually these verification letters go out within 2-3 weeks after they determine verification is needed. You can actually be proactive and check if you need to verify by going to https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients and using the IDVerify tool. You don't need to wait for a letter to start the process if verification is indeed what's holding things up. The system will tell you if verification is required for your return.
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Saleem Vaziri
This is exactly right. I had a similar situation during the current filing season. My return was accepted on January 25th, and after waiting 4 weeks with no updates on WMR, I proactively checked the IDVerify portal. It confirmed I needed verification, even though I hadn't received Letter 5071C yet. The letter arrived 3 days later, but I had already completed the verification process online. DDD appeared on my transcript exactly 9 days after verification.
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Kayla Morgan
So it's kind of like when your package is marked as delivered but hasn't actually shown up yet? The system knows you need to verify but the physical letter is still making its way through the postal system?
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James Maki
When you completed the verification through the IDVerify portal without the letter, did you need any specific information that would have been contained in the letter itself? I'm wondering if there's a verification code or other unique identifier that's only available in the physical letter.
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Leo Simmons
I'm wondering if you've checked your WMR status or online transcript? Sometimes, but not always, you might see code 570 (refund hold) or code 971 (notice issued) if they're sending a verification letter. It could possibly give you a hint about whether they've already initiated the verification process without you having to call them directly.
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Jasmine Hancock
This is very similar to what happened with my business partner's return last year. Unlike regular processing delays, ID verification issues can be particularly frustrating because you're essentially in limbo until you complete the verification. In his case, he never received the letter despite the IRS claiming they sent it twice. After weeks of failed attempts to reach someone at the IRS, he used Claimyr (https://youtu.be/_kiP6q8DX5c) to get through to an agent. Compared to his previous attempts where he spent hours on hold or got disconnected, the service connected him to an IRS representative in about 15 minutes who confirmed the verification requirement and helped him complete it over the phone. His refund was processed within 2 weeks after that call.
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Cole Roush
Hmm, I've never heard of this Claimyr thing. Did your business partner have to pay for that service? I'm already waiting on money from the IRS, don't really want to spend more just to talk to them...
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Scarlett Forster
I believe Claimyr does have a fee, but from what I understand, it might be worth considering if you've already made multiple unsuccessful attempts to reach the IRS. The service essentially navigates the IRS phone tree for you and secures your place in line. Given that the IRS wait times can exceed 2-3 hours during peak season, and many calls end in disconnection, some taxpayers find the time saved justifies the cost.
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Arnav Bengali
I used this service exactly 12 days ago after trying to call the IRS for 3 days straight. Got connected in 23 minutes compared to my previous attempts where I was on hold for 97 minutes before getting disconnected. Has anyone had experience with how quickly the ID verification gets processed after completing it with an agent over the phone versus doing it online?
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Sayid Hassan
FYI - there are actually 3 ways to verify your identity if needed: 1. Online thru ID.me (fastest) 2. By phone (if u can get thru) 3. In person at a TAC office (need appt) Don't wait for the letter if it's been 8 wks. Just try the online verification portal first. Most ppl don't know this but the system actually knows if u need to verify before the letter even goes out. If verification isn't required for ur return, the portal will just tell u that.
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Rachel Tao
I'm in a similar situation and wondering if anyone knows what happens if you move after filing? I filed in January and then had to change addresses in February. I'm worried that if they sent a verification letter, it might have gone to my old address, just like what happened with my state tax refund last year.
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Derek Olson
Just to clarify something that hasn't been mentioned yet - if you do need to verify and decide to call instead of using the online portal, make sure you're calling the specific number for identity verification (800-830-5084). That's different from the general IRS number, and the hold times are usually shorter. When I called in March, I only waited about 35 minutes, which is practically lightning speed for the IRS.
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