IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
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  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Oh my goodness, I just went through this whole process last month! I was so stressed about it! 😫 I verified in person on March 3rd and got my letter about a week later. The letter was basically just confirming that my identity had been verified successfully. I didn't need to do anything with it, but I kept it for my records just in case. My return started processing about 10 days after my in-person visit, and I could see the updates on my transcript before I even received the letter. I'd recommend checking your transcript every few days to see if there's movement!

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I remember going through this last year when I had to verify my identity. The in-person verification is already recorded in their system, but I found that having the letter helped when I had to call about a different issue later. The IRS agent I spoke with actually asked for the letter reference number even though I'd verified in person. From my experience, keep both records - the fact that you verified in person (date and location) and the letter when it arrives. Better to have too much documentation than not enough when dealing with the IRS!

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Kai Santiago

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The IP PIN system was implemented as an anti-fraud measure following the 2015 Get Transcript data breach. According to IRS statistics, PIN-related holds affect approximately 7% of returns with IP PINs assigned. The system is actually working as designed - it's preventing processing of a return with mismatched security credentials. The 8-week timeframe is their standard SLA for manual verification processes, though actual resolution times vary based on verification complexity and current processing backlogs. Have you checked your Account Transcript for TC 971 action codes that might indicate what specific verification is needed?

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Dananyl Lear

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Is there any way to prevent this from happening again next year? I never opted into the IP PIN program but somehow got assigned one anyway.

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This historical context is super helpful! Makes me feel less like I'm being personally targeted by the system.

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Ana Rusula

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Had this happen. 2021 filing season. Wrong IP PIN. Got letter after 5 weeks. Verified online. Refund came 12 days later. Total wait: 7 weeks. Not full 8 weeks. But close. Keep checking mail daily. Check IRS website for identity verification options. Don't wait for letter if possible. Online verification is faster.

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According to the IRS2Go app and the official IRS processing timeline (https://www.irs.gov/refunds), most electronic returns should be processed within 21 days. However, the IRS Operations page shows they're currently working through a significant backlog. Your son's return might be caught in what they call the "Error Resolution System" which doesn't necessarily mean there's an error - just that it requires manual review.

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Vince Eh

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My return was stuck. No updates. Filed February 10th. Called March 15th. Got simple explanation. Return flagged for review. No letter sent yet. Issue resolved during call. Refund received March 22nd. Total processing time: 40 days. No action needed from me.

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According to the IRS Operations Dashboard (https://www.irs.gov/newsroom/irs-operations), they're currently processing returns filed in early March. What's happening is normal but poorly communicated by the IRS. Your return is in what's called the "processing pipeline" but hasn't reached the "posting phase" where it appears on transcripts. You can verify this by checking your Account Transcript (not Return Transcript) where you might see a TC 971 code with no corresponding 150 code yet. This is definitive proof your return is being processed even if the main account page doesn't show it. The WMR tool pulls from the initial intake database while the account page pulls from the master file - which only updates after processing is complete.

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Pedro Sawyer

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This happened to me last year and it drove me CRAZY! My transcript didn't show anything for 6 weeks after filing, but WMR said it was processing. I called the IRS and they confirmed exactly what you're saying - my return was in their system but hadn't reached the point where it would show up on transcripts. The funny part was that my refund actually hit my bank account before my transcript ever updated! The IRS agent explained that during peak season, their different computer systems can get out of sync by up to 2-3 weeks.

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Mae Bennett

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Quick q - if the acct transcript shows a TC 971 but no 150 code, is that def a good sign? Mine's been stuck like that for 3 wks and I'm freaking out a bit. WMR still says processing but no bars anymore. Thx for any help!

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I think I might have some relevant experience to share here. Last tax season, I filed around the same time (early March) and experienced something sort of similar. My transcript didn't show my return for about 3 weeks, but WMR did show processing. It seems like, in many cases, this is possibly just a timing issue with their systems. When I eventually got my transcript, it showed that they had actually been working on my return the whole time, even though the account page didn't reflect that. I'm a little worried that processing times might be longer this year based on what I'm seeing in this community, but your situation doesn't necessarily indicate a problem yet.

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Summer Green

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Paper returns received on February 19th, 2024 are currently running about 6-8 weeks for initial processing. Deceased taxpayer returns typically add another 2-3 weeks to that timeline. March 15th is when they usually start the first batch of manual reviews for these types of returns. April 30th is when most February-filed deceased returns complete processing. June 1st is typically when refunds are issued if no issues are found. This is all normal and expected.

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So are you saying I should expect to see something on WMR by mid-April at the earliest? Do they send any notices in the meantime, or is it just radio silence until they finish processing?

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I've been through this twice before, and yes, WMR does update for deceased taxpayer returns. However, in my previous experiences, I noticed it takes about twice as long as regular returns. Last time I filed one in 2022, my regular return was processed in 3 weeks while the deceased family member's return took almost 7 weeks to show up on WMR. The system works the same way, but the timeline is extended because they have additional verification procedures.

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