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I work in healthcare billing and see this issue every year with patients. The IRS prioritizes returns with refundable credits first, pushing simple returns to the back of the line. If you need funds for medical expenses, call your provider's billing department directly. Most have payment plans or hardship programs. Don't wait on the IRS. They can often reduce your required payment while you wait for your refund. Many hospitals have financial assistance even for those with insurance.
Thanks for this tip! I've been stressing about some dental work I need while waiting for my refund. Never thought to just ask them about options. Gonna call tomorrow.
Really helpful info. Does this work for specialists too? Or just hospitals? My orthopedist wants payment upfront.
Back in 2022, I had a similar experience where my early filing seemed to put me in a weird holding pattern. What eventually worked for me was checking my transcript around 3-4am on Wednesday mornings - that's when my transcript finally updated after weeks of nothing. The IRS seems to do a lot of their batch processing overnight Tuesday into Wednesday, at least that was my experience. Have others found this to be true as well?
I waited patiently for 10 weeks last year only to discover my return had been flagged for identity verification, but they never sent me the letter! Have you checked if you need to complete an identity verification? Would you know if there were any discrepancies that might trigger a review? Did you receive an acceptance confirmation when you first submitted through TurboTax?
I called 267-941-1000 last week for the same issue. Got through in 25 minutes. Agent told me my return was in ERS - Error Resolution System. Had a math error they fixed automatically. Refund released three days later. Try early morning calls. Avoid Mondays. Be polite. They can see more details than the website shows.
I've seen this question come up frequently over the past three filing seasons. Back in 2022, nearly everyone had to call after online verification. In 2023, they improved the system so only about 30% needed to call. This year, I've observed that fewer than 15% of filers need that secondary verification call. I'm curious - did you receive any specific message after completing the online portion? Sometimes there's a subtle indicator that additional verification is needed.
I verified online only on February 14th and got my refund March 8th. No phone call needed! The IRS system actually works sometimes... I know, shocking revelation, right? š Just make sure you completed ALL the steps in the online verification - there are several screens and it's easy to think you're done when you're not. The final confirmation page should explicitly state whether your verification is complete or if additional steps are needed.
Have you checked if the letter has a specific deadline for verification? I had a similar issue on February 23rd when the system went down, but my letter stated I had until April 15th to complete the verification. The system came back online for me on February 26th. Also, which specific verification letter did you receive? There are actually three different types (5071C, 5747C, and 6331C), and each one has slightly different verification procedures. The letter number should be in the top right corner.
This might be somewhat helpful - the IRS actually announced system maintenance for their ID verification portal this week. It's possibly, though not definitely, related to what you're experiencing. Also, there's a separate verification phone line that's different from the main IRS number. It's generally less busy and specifically for ID verification issues. The number should be on your letter, usually at the bottom. If all else fails, you may need to verify by mail, which is frustrating but sometimes the only option when their systems are down. Just be aware that mail verification can add approximately 6-8 weeks to your refund timeline.
Paolo Romano
You need to contact the Treasury Offset Program directly at 1-800-304-3107. They can tell you exactly how much will be offset and when. Based on the 2024 processing guidelines, state tax offsets typically work as follows: 1) IRS processes your return and approves refund, 2) Before issuing payment, they check the TOP database, 3) If match found, they send exact amount owed to the state, 4) Remaining balance is sent to you within 7-21 days. The 180-day hold period the DOR representative mentioned is completely inaccurate. I've handled exactly 47 offset cases this tax season alone, and not one had a hold beyond the standard processing time.
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Amina Diop
OMG I went thru this exact thing last month! DOR took what I owed them (about 1/3 of my refund) but the rest came to my bank acct like 10 days later. No 180 day hold or anything crazy like that. Def call the offset # to double check everything. BTW if ur desperate for the car repair $ maybe check if ur mechanic offers any payment plans? That's what saved me when I was waiting!
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Oliver Schmidt
ā¢I would also suggest checking with your state's Taxpayer Advocate Service if you continue to have issues. According to the IRS.gov website, they can sometimes help expedite refunds in hardship situations. I used them last year when I had a similar situation with a car repair emergency, and they were surprisingly helpful in getting my post-offset refund released.
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