IRS

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
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  • DO NOT post call problems here - there is a support tab at the top for that :)

CyberSamurai

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My cycle code has been 02 for three years straight and I always get my refund within 10-14 days. My sister's is consistently 05 and she waits 3-4 weeks minimum. We file almost identical returns (both W-2 only, standard deduction) but through different preparers. Compared to most people I know with 05 codes, the 02 processing does seem faster overall. It's like being assigned to a different team at the IRS.

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Has anyone tried just calling and asking to be put in the 02 cycle? šŸ˜‚ I'm imagining an IRS agent with a big rubber stamp marking returns for the fast lane. But seriously, maybe try checking your transcripts weekly to see if there's any pattern to how they're processing your return this year compared to previous years? That might give you some clues about whether the change will speed things up.

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Omar Mahmoud

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Based on what you've described, your return is likely in what's called the "pre-processing queue." I've tracked this pattern for several years: 1. On January 27, 2024, you filed and received acceptance 2. Today is February 29, 2024, so it's been 33 days 3. For returns filed between January 23-31, 2024, the current average processing time is 35-42 days Your transcript will likely update all at once rather than gradually. The empty transcript is actually normal at this stage. If you don't see any updates by March 9th (around the 42-day mark), then I would recommend calling the IRS directly. The key thing to watch for is the "846" code on your transcript when it appears - that's your refund date.

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Chloe Harris

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OMG YES! I'm in EXACTLY the same situation and it's making me crazy!!! Filed Jan 24th, accepted same day, and NOTHING since then! My transcript is completely empty for 2023 even though I can access it. WMR just has the stupid first bar and says "still processing" when I check it. I've been counting on this money for bills and my landlord is NOT understanding about the delay. This is so frustrating! Last year I had my refund within 10 days of filing, so I don't understand why it's taking forever this time. 😔 Really hope we both see movement soon. This waiting game is ridiculous.

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Yara Khalil

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I filed HOH with two kids on February 5th (just two days after you) and got my refund yesterday! The funny thing is, my WMR never updated beyond the first bar. I checked my bank account randomly and there it was! Last year was a complete nightmare - took almost 8 weeks. This year was smooth sailing. Don't lose hope - yours is probably right around the corner!

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Did you also claim EIC or CTC? That makes a huge difference in processing times.

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Dylan Evans

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Thanks for sharing this! Gives me hope mine might show up soon too! šŸ™

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Amina Toure

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I'd say most HOH filers with dependents who filed early February are probably seeing refunds around now, give or take a week. The IRS is generally processing returns in the order received, but there are always some exceptions. If you haven't received anything by mid-March, that's when I'd start looking into it more seriously. Until then, it's likely just normal processing time.

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Let me clear this up for you. Yes, it still goes through SBTPG. The free edition only means you don't pay for tax preparation - it has nothing to do with how the advance works. When you take an advance, you're essentially taking a loan that gets repaid when your actual refund arrives. SBTPG is the middleman that handles this transaction. They front you the money now, then intercept your refund later to recoup their costs. This happens regardless of which edition you used or where your final deposit is going. It's all about the advance, not the software version.

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Sean O'Connor

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But wouldn't the IRS just send the money directly to my bank account if I provided my direct deposit information? Or does taking the advance automatically override that instruction? And if it does go through SBTPG, how would I even track it since I didn't create an account with them?

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Zara Ahmed

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I think I understand, but just to be sure - if I chose the advance option during filing, I should be looking for a deposit from SBTPG rather than the IRS, right? And there's no way to change this now after filing?

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Luca Conti

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Here's what you need to do: • Create an account on SBTPG.com using the same info from your tax return • Track your refund there AND on the IRS Where's My Refund tool • Call SBTPG directly at their customer service if nothing shows up after your WMR says refund sent • Consider opting out of advances next year - they're convenient but add complexity • Remember that "free edition" just means free preparation, not free financial products The advance is essentially a loan against your expected refund, so yes, it MUST go through the third party regardless of which edition you used.

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Nia Johnson

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I went through this exact situation last tax season. I found that the SBTPG website (https://taxpayer.sbtpg.com/) was actually quite helpful for tracking. You can create an account even after filing and see exactly when they received your refund from the IRS and when they sent it to your bank. Much more detailed than the WMR tool. Just make sure you have your exact refund amount and filing information handy when you register.

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I need to caution you about something important. On March 12th, 2024, I was in an identical situation - WMR showing processing but transcript showing nothing. I assumed it was normal and waited. By April 2nd, I discovered my return had been flagged for identity verification, but I never received the letter (which was apparently mailed on March 15th). This delayed my refund by an additional 9 weeks. If you don't see transcript movement by March 25th (7 weeks after filing), I strongly recommend contacting the IRS to verify there are no holds on your account that require action from you. The system doesn't always notify you properly when there's an issue.

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Mei Chen

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This is an excellent point! While most cases are just normal delays, it's worth checking if: • It's been more than 6-7 weeks since filing • You have unusual investment activity that might trigger review • You need the information for time-sensitive financial decisions • You've had identity verification issues in the past Thank you for sharing this important perspective.

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Dylan Hughes

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This happened to me too. My letter was sent to an old address despite filing with my current one. I only found out when I finally got through to an agent. Lost almost two months of processing time because of it.

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Zainab Ali

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I'm currently going through the exact same thing and wanted to outline the steps I've taken so far: 1. Filed and accepted on February 3rd 2. WMR showed "processing" for 3 weeks 3. Checked transcript - showed "no return filed" 4. Called IRS main number on February 28th (couldn't get through) 5. Checked transcript again on March 7th - finally updated 6. Refund deposited on March 12th The key thing I learned is that the transcript update is often the last step before your refund is approved. Have you checked your transcript again today? Sometimes they update overnight and you might see movement.

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