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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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My time capsule would definitely include: "Check for tax transcript discrepancies exactly 14 days after filing." I've now had 3 years in a row where my AGI from the previous year didn't match what the IRS had on file, causing my return to be rejected. I spent precisely 7.5 hours on the phone resolving it this year. Also, save PDFs of your filed returns for at least 7 years - I needed my 2018 return this year and would have been in trouble if I hadn't kept it. The IRS only provides free transcripts for the past 3 years, and anything older costs $43 per request.
This community wisdom is exactly what taxpayers need! According to IRC §6511, you generally have 3 years from the filing date to claim refunds, so your time capsule should remind you to review prior years for missed credits or deductions. I'd add: remember that you can request filing extensions, but payment deadlines remain unchanged per Reg §1.6081-4. A surprising number of taxpayers incur unnecessary penalties by misunderstanding this distinction.
I might suggest being somewhat cautious with extensions unless absolutely necessary. While they do provide additional time to file, they may potentially delay any refunds and could, in some cases, increase scrutiny of your return.
Just a reminder that April 15, 2025 will be here before we know it! If you're setting up these time capsule reminders, make sure to set one for March 1st to gather documents, March 15th to start organizing, and April 1st as your absolute deadline to avoid the last-minute rush. Time flies when you're procrastinating taxes!
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I'm in the same boat and it feels like being stuck in tax limbo! It's like SBTG and TurboTax are playing hot potato with our money while we're left in the dark. I've been refreshing like crazy for days. Has anyone actually gotten their refund after seeing this message? I'm starting to think my money is like a ghost in their system - everyone talks about it but no one can actually see it.
I completely understand how frustrating this uncertainty is. In my experience working with tax clients, these temporary glitches rarely impact the actual refund delivery. The IRS processing system operates independently from SBTG's tracking portal. Your refund is likely still on track based on your DDD, even if the visibility tools aren't working properly.
According to IRS Publication 1345 (Guide for Authorized IRS e-file Providers), when you choose to have your preparation fees taken from your refund, your money must pass through a third-party bank like SBTG. This creates a temporary account that receives your refund, deducts fees, then forwards the remainder to you. This can add 1-5 business days to your wait time beyond your official DDD. The 'account not found' error is frustrating but surprisingly common - I never realized how complicated this process was until I started researching it!
That's exactly right. It's also worth noting that different banks process these transfers at different speeds. Online banks like Chime sometimes post early, but traditional banks might hold the funds for 1-2 business days after receiving them from SBTG.
This is why I always recommend paying for tax prep upfront instead of from your refund. Yes, it hurts to pay now, but you get your full refund directly from the IRS without these middlemen slowing things down. Saved me a week of waiting last year.
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This happened to me. Fixed it last week. Called SBTPG directly. Explained the situation. They reviewed my account. Found the double charge. Issued a refund. Took three days to process. Check your bank statement. Look for the second deposit. It might be coming soon. Worth the effort to call.
I experienced this exact SBTPG double-fee scenario during the 2023 tax season. The Refund Transfer Agreement technically permits them to assess the transaction fee on each disbursement, though most preparers don't adequately explain this. When I contacted my preparer, they initially claimed this was standard protocol, but after I referenced Section 3.2 of the SBTPG Terms & Conditions regarding duplicate transaction fees, they escalated to a supervisor who processed a refund of the secondary fee.
Can you explain exactly how you got them to process the refund? Did you have to provide any specific documentation or just reference that section of the terms?
Why do they make this so complicated?? I had this happen and spent hours trying to figure out who to even contact! My preparer blamed SBTPG, SBTPG said talk to my preparer... round and round we went. Finally got someone at SBTPG who admitted it was a system error on their end and refunded the second fee. But seriously, shouldn't there be clearer disclosure about this possibility when we choose the refund transfer option?
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I've been with Navy Federal for 15 years and here's what I've learned about tax refunds: set up a separate savings account just for your tax refund deposit. That way you can immediately transfer what you need to checking while leaving some for savings. Last year I got my refund at 2:58am on the exact deposit date. I set an alarm for 3am, transferred what I needed for bills, and left the rest untouched. Helped me avoid spending it all at once!
That's actually really smart. I never thought about setting up a separate account just for the tax refund. Do you have to update your direct deposit information with the IRS every year to use that account?
Evan Kalinowski
The IRS Automated Clearing House (ACH) protocol initiates transfers in designated batches throughout the day. For Direct Deposit Dates falling on Fridays (like your 2/24), the Treasury Financial Management Service (FMS) typically initiates most transfers during the Thursday afternoon processing window. Chime's Early Access feature then processes these pending ACH transfers immediately upon receipt of the payment instruction rather than waiting for final settlement. This results in what they market as "getting paid up to 2 days early" but is technically just making funds available upon ACH notification rather than settlement. You should see the deposit by approximately 10:00pm tonight based on standard processing windows.
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Victoria Charity
I'm literally in the same boat with Chime and a 2/24 DDD! I've been refreshing my app every 20 minutes all day! 😅 So frustrating when you're counting on that money! From what I've read, Chime deposits can hit anytime between 3pm-10pm the day before your DDD, but sometimes they don't show up until the actual date. Don't stress too much if it doesn't hit tonight - it will definitely be there by tomorrow!
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