IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Molly Hansen

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Last year I had a DD date of March 15th and obsessively checked my account every few hours. Ended up getting the deposit on March 14th around 11pm! My bank (Capital One) tends to post Treasury deposits as soon as they receive notification, even if it's outside normal business hours. I'd recommend setting up account alerts so you get notified immediately when any deposit hits rather than constantly checking.

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Brady Clean

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The banking system is like a train schedule - it mostly runs on weekdays only. Even if the IRS puts your refund on the train (releases it), the train doesn't move on Sundays. Your best bet is to check your bank's pending transactions section if they offer that feature. Some banks like Chime or Cash App sometimes release government funds early, but traditional banks usually stick to the standard ACH processing timeframes.

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It might be worth noting that, in some cases, SBTPG may have legitimate reasons for holding funds. Their agreement with most tax preparers allows them to hold refunds for up to 5 business days for verification purposes, regardless of how fees were paid. They're probably not doing anything technically wrong, though it seems rather inefficient. I would suggest perhaps checking your tax preparation agreement, as you might have inadvertently agreed to these terms when you signed up for their services.

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Just wanted to share I had the EXACT same prob last week!! Fed refund stuck w/ SBTPG even tho my fees came outta state. Called them 3x & finally got someone who fixed it right away. Said it was a "system flag" that didn't recognize state payment. Got my $$ next day direct deposit. Def call them ASAP, don't wait for it to resolve itself cuz it prob won't. GL with ur textbooks!

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Are you seeing the "funded" status on the SBTPG website or through your tax preparer's portal? Sometimes they show different information and update at different times.

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Tax professional here. The ACH trace number typically appears in the SBTPG system 12-24 hours after funding, but it's important to understand that this is just an internal reference. Most banks receive the ACH transfer overnight and process deposits in their morning batch cycle (typically 2-6am). If SBTPG shows funded today, you're almost certainly going to see the deposit tomorrow morning. The trace number itself is mostly useful for troubleshooting if something goes wrong, but its absence doesn't indicate a problem with your refund.

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I experienced this phenomenon last filing season. The IRS implemented Enhanced Validation Protocols (EVPs) that created a processing bottleneck during peak filing periods. My return showed a Submission ID but remained in Pre-Acceptance Queue status for approximately 96 hours before receiving the Acceptance Confirmation Code. This doesn't impact your Projected Deposit Date calculation, which begins from acceptance, not submission.

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Kylo Ren

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Be cautious about resubmitting your return if you don't receive acceptance soon. Last year, my client resubmitted after 4 days without acceptance notification, creating a duplicate filing situation that triggered an Automated Underreporter (AUR) case. This resulted in a TC 570 hold code on their account that delayed their refund by 11 weeks while the duplication issue was resolved through the Error Resolution System (ERS).

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Would you say there's a specific point when someone should be concerned? Is it 5 days? A week? I'm wondering at what point it makes sense to take action versus just continuing to wait patiently. And if there is a problem, what's the best first step?

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Jayden Hill

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Credit Karma Card refund deposits tend to be much more reliable than traditional banks in my experience. When I compare to my husband who uses Wells Fargo, I typically get my refund 2-3 days earlier. The IRS sends the ACH files in batches, and Credit Karma processes them as soon as they receive the notification rather than holding until the official date like many traditional banks do. This is especially true compared to tax prep debit cards like H&R Block's Emerald Card, which were notoriously slow in previous years.

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Definitely agree. I switched from Chase to Credit Karma specifically for the early deposit feature. Chase would always wait until exactly 3am on the DDD date, never a minute early.

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I'm not entirely sure about this, but you might want to consider checking your Credit Karma Card settings to make sure you have notifications enabled for deposits. Sometimes the money arrives but the app doesn't alert you properly. Also, it might be worth logging into the actual website rather than just using the app, as I've noticed the website sometimes updates balance information more quickly than the mobile version does.

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