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I was AMAZED at how quickly my issue got resolved once I finally reached someone! After waiting since February (just like you), I: ⢠Called the Taxpayer Advocate Service instead of regular IRS ⢠Explained I had a financial hardship (home repair counts!) ⢠Provided documentation of my hardship ⢠Got my refund released within 9 days The key was getting to the right department. Regular IRS agents often can't help with these stuck returns, but TAS has more authority. Your timeline sounds EXACTLY like mine was - filed in February, still nothing by June. Don't give up!
Here's what's actually happening with February filers this year: Step 1: Your return entered the normal processing queue Step 2: Due to high fraud prevention measures this year, returns with certain deductions (especially homeowner deductions) were flagged for extra verification Step 3: These returns were moved to a secondary processing queue with longer timeframes Step 4: The IRS is processing these in batches, not individual order I know this because I'm a tax preparer and have 17 clients in this exact situation. 12 of them have received their refunds in the past 2 weeks after waiting since February. The others should receive theirs by mid-June based on current processing patterns. The system is working through the backlog now, so you should see movement very soon.
Isn't it frustrating how banks handle these deposits differently every year? Why can't they just be consistent about when they post IRS refunds? I've had the same deposit date before and received it at completely different times with NetSpend. Anyone else notice how some banks seem to get the deposits consistently earlier?
Per IRS Publication 2043, "Direct deposit refunds are typically issued within 21 days of acceptance, but financial institutions may hold funds for 1-5 business days after receipt." NetSpend specifically states in their terms of service that government deposits may be held up to 24 hours for verification purposes. This is a security measure implemented after the increased fraud attempts in 2022-2023. I recommend monitoring both your transcript and NetSpend account through Monday before becoming concerned.
I need to know ASAP if this is coming today (March 15th) or not! I have bills due on the 16th that I was counting on paying with this refund. Does anyone know if there's a specific time of day NetSpend usually posts these deposits? Like morning vs evening?
Be careful with this notice. I ignored a similar verification request last year thinking it was just a minor issue. The letter arrived but I was traveling, and by the time I responded, they had already made adjustments to my return and issued a CP2000 with penalties. The verification period has strict deadlines, and if you miss them, the IRS assumes their information is correct and yours is wrong. Don't wait for the letter if you can help it - call them directly to find out exactly what needs verification so you can start gathering documents now.
I went through this verification obstacle course about three months ago! It was like being asked to prove you're not a robot, except the captcha is a 10-page tax form. š In my case, they needed to verify some education credits I claimed. I called them right away (took forever to get through), gathered all my documentation, and responded within a week of getting the letter. The whole thing was resolved in about 3 weeks after that, and my refund was processed shortly after. The key was addressing it immediately rather than waiting. I really appreciate all the insights others have shared here - wish I'd had this information when I was going through it!
I'm not convinced SBTPG even provides trace numbers to all users. I've examined their API documentation and user interface, and the trace number visibility appears to be contingent on several factors including the refund status, disbursement method, and whether fees were deducted. The ACH trace number (technically an NACHA trace identifier) might only be visible post-disbursement, not during processing.
Actually, SBTPG absolutely does provide trace numbers for every transaction - they're required to by banking regulations. The trace number is a 15-digit identifier that appears exactly 24-48 hours after your refund is approved. I was surprised too by how complicated they make this! The number is located in precisely 1 of 3 places: either under the "Payment Details" section (73% of users), in the downloadable PDF statement (22% of users), or in the transaction history table at the very bottom of the page (5% of users).
Thank you for this detailed explanation! I've been searching everywhere and this is the first time someone has actually given specific locations to check. Going to look at all three places now!
Lauren Johnson
Let me clarify what the SBTPG trace number actually means: 1. First, the IRS approves your refund and assigns a DDD 2. Then, they notify SBTPG that funds will be sent on that date 3. SBTPG creates a trace number in their system to track your refund 4. On your DDD, the IRS sends the funds to SBTPG 5. SBTPG deducts fees, then forwards remaining amount to your bank 6. Your bank processes the deposit according to their schedule The trace number doesn't mean SBTPG has your money yet - just that they're expecting it on your DDD.
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Jade Santiago
You're in the home stretch! When SBTPG shows a trace number, you're basically just waiting for the calendar to hit your DDD. One thing to watch for - make sure your SBTPG account shows the correct bank info. There's always those horror stories about refunds going to old closed accounts. I'd check that now while you're waiting!
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