According to the SBTPG knowledge base (https://taxpayer.sbtpg.com/hbshared/faq), a trace number means the payment has been initiated but not necessarily completed. Your cousin should try logging into the SBTPG website directly - not through TurboTax or other tax software - and check the status there. The Wisely card also has its own portal separate from the card app that sometimes shows pending deposits earlier. Has he checked both places?

omg i had this EXACT prob w/ my wisely card last yr. sbtpg had the $$ for like 5 days after the trace # showed up. turns out they were waiting for some verification thing bc my address didn't match perfectly between IRS and what I gave wisely. had to call SBTPG directly (not the tax preparer) and confirm some details. got my $$ next day. ur cousin should def call SBTPG asap. their customer svc # is on their website. don't wait or it could take even longer.

I'm not convinced these timelines are accurate for everyone. It's like saying all boats rise with the tide, but some of us are stuck in different waters. I filed on 2/17 and I'm still waiting with no updates whatsoever. My friend filed a week after me and already received her refund. The system seems more like a lottery than a structured process.

The timing actually makes perfect sense if you compare it to previous years. I've been tracking my filing dates vs. refund dates for the past 5 tax seasons. When I filed mid-February last year, it took 26 days to receive my refund, compared to just 14 days when I filed in early January. The year before that showed a similar pattern - February filers waited about twice as long as January filers. It's all about where you land in the queue, and February is when things start backing up like rush hour traffic.

I filed with Credit Karma on March 18th, got my DDD for April 15th, SBTPG showed funded on April 15th at 10:23am, and my refund hit my account on April 16th at 9:45am. Almost exactly 24 hours later. I've been using Credit Karma for 3 years now and it's always been consistent - about 24 hours after SBTPG shows funded. If yours updated today (April 22nd), you should see it tomorrow morning.

I'm seeing a pattern with Credit Karma refunds this year: • SBTPG funding before 2pm ET: Money typically arrives next morning • SBTPG funding after 2pm ET: Money typically arrives morning of day after next • Weekend SBTPG updates: Almost always delay until Tuesday • Bank holidays: Add 24 hours to expected timeline The Credit Karma subreddit has a megathread tracking this with hundreds of data points. The pattern is pretty consistent.

I'm really skeptical about this 20-week timeline. Last year my friend had an amended return and got it back in 8 weeks. Then I read online about people waiting 40+ weeks. The IRS seems completely inconsistent with their processing times. I think it depends on which service center gets your return and how complex the amendment is. Has anyone actually gotten an amended return processed quickly in 2024?

Have you considered whether this might qualify as a preparer error that warrants special handling? The IRS does have procedures for tax professional mistakes, although they're rarely publicized. Have you spoken directly with your tax preparer about this error? They should be advocating on your behalf with the IRS, especially since this was their mistake. Would it be possible to have them write a formal letter explaining the error to accompany a hardship request? In my experience, documentation from the preparer admitting the error can sometimes help expedite these situations, particularly if you can demonstrate financial need for the refund by May.

Just checked my SBTPG account and can see they received my refund this morning. Status shows "Pending" with my Wells Fargo account info listed correctly. Last year my funds were available exactly 26 hours after they appeared in SBTPG. Has anyone found a way to track exactly when SBTPG initiates the transfer to Wells Fargo? Is there a specific status change we should be looking for?

There's an important distinction to make here - the DDD is when the IRS releases funds to SBTPG, not when SBTPG releases to your bank. Wells Fargo typically processes overnight ACH transfers in the early morning hours. I've had Wells Fargo for 7 years and they've never made funds available same-day as they receive them from intermediaries like SBTPG.