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WARNING: Be extremely cautious with relying on SBTPG's estimated deposit dates. According to IRS Pub. 1345, they're required to disburse funds within one business day, but their Terms of Service (section 5.3) actually gives them up to 5 business days to process your refund. Last year, my deposit date was March 15th, SBTPG received my funds on March 14th, but I didn't see the money until March 21st. When I called, they cited "additional verification procedures" as required by Regulation Z of the Truth in Lending Act. They can essentially hold your money with minimal explanation. I recommend checking their portal twice daily and documenting everything.
Just to clarify something that often causes confusion: SBTPG isn't actually part of the IRS or your tax preparation company - they're a completely separate financial institution that processes refund transfers. When you opted to pay your tax preparation fees from your refund, you essentially authorized SBTPG to receive your refund, deduct their fees (plus the tax prep fees), and forward the remainder to you. This is different from getting a direct deposit straight from the IRS. In comparison, direct deposits from the IRS typically arrive on the exact date shown on your transcript, while refunds through SBTPG can take 1-3 additional business days after that date.
I think I figured out a workaround that might help us track progress even when transcripts show N/A. Here's what I did: 1. Instead of checking Return Transcript, check Account Transcript 2. Look for any 2024 entries (even if they're not related to your refund) 3. If you see ANY 2024 activity, it means your return is in the system 4. Check for code 570 (indicates processing delay) or 971 (notice issued) I filed Jan 31st and my Return Transcript shows N/A, but my Account Transcript shows my return was received. It's not much, but at least confirms they have it. Has anyone else tried this approach to see if it works for them?
I was in the exact same situation - filed January 30th and was stuck with N/A transcripts for weeks while watching later filers get processed. According to IRS Publication 5344, the IRS uses a multi-batch processing system that occasionally creates processing anomalies for specific submission date ranges. Last Thursday, my transcript suddenly updated and my refund was deposited yesterday! No explanation for the delay, just suddenly processed. If your return has been accepted (confirmed by your tax software), it's almost certainly just in their backlogged queue. The good news is they seem to be working through our batch now, so I expect many of you will see movement this week.
I'm honestly surprised by how much confusion there is around this legislation. The media coverage has been misleading at best. ⢠The bill has been stuck in Senate procedural limbo for months ⢠It doesn't restore the full 2021 expanded credit ⢠It only increases the refundable portion slightly ⢠There are no monthly payments in this version ⢠Implementation would likely be delayed even if passed I've seen no credible evidence that this will pass before the filing deadline. Waiting to file based on speculation seems risky.
I was in this exact position last year with the educator expense deduction rumors. Waited until the last minute based on news that it might increase, and ended up rushing my filing. Remember how that turned out? Nothing changed. I've learned my lesson - file with the current rules, and if something changes retroactively, you can always amend later. Better than risking late filing penalties or rushing at the deadline.
I've been tracking this pattern for the past three tax seasons, and there's definitely a correlation between filing date and verification rates. Looking back at the data from tax forums and Reddit posts: 2022: About 40% of January filers reported verification holds 2023: Closer to 50% of January filers experienced delays 2024: We're seeing nearly 60% of January filers mentioning verification issues The trend is clear - the IRS is increasing its front-end verification processes for early filers. This matches what I experienced when I worked in tax preparation. We used to recommend filing as early as possible, but around 2021 we started advising clients to wait until mid-February unless they had very simple returns with W-2 income only and no credits.
I've been reviewing the Internal Revenue Manual guidelines on this issue, and I'm curious - did the representative mention which specific verification program your return was selected for? Was it the Taxpayer Protection Program (TPP), Income Verification Program, or the Return Integrity Verification Operation (RIVO)? Each has different timeframes and resolution procedures according to IRM 25.25.6 and related sections. Understanding which program you're in can help predict the timeline more accurately.
MidnightRider
Has anyone who filed with dependents received their refund yet? Last year when I claimed my son, I remember it took about 3 days longer than my coworker who had the same DD date but didn't have dependents. Just wondering if that's still happening this year?
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Andre Laurent
If you're still waiting, the IRS2Go app updates more frequently than the website according to the IRS.gov FAQ. Also, transcripts usually update overnight on Thursdays, so you might see movement there before WMR shows anything.
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