IRS

Can't reach IRS? Claimyr connects you to a live IRS agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Vera Visnjic

•

unpopular opinion but H&R Block's interface is actually better than TurboTax now ngl

0 coins

Ava Thompson

•

Been using TaxAct for the past 3 years and honestly it's been solid. Way cheaper than TurboTax (like $25 vs $120+) and I've never had issues with accuracy. The interface isn't as flashy but it gets the job done. Also has good customer support if you get stuck on something. Might be worth adding to your comparison list!

0 coins

TaxAct sounds promising! Never heard of it before but $25 vs $120+ is a huge difference. Do you know if they handle more complex situations like rental properties and side gig income? Always worried about the cheaper options missing important stuff but sounds like you've had good luck with it.

0 coins

James Maki

•

Another approach that worked for me was looking at my year-end pay statement or final paystub from December. Many employers include a year-to-date summary that breaks down all the deductions with more descriptive labels than what appears on the W2. Also, if you're still employed with the same company, you could try reaching out to a coworker in payroll or accounting - they often know these codes by heart since they deal with employee questions about them regularly. Sometimes they're more accessible than HR and can give you a quick answer. One more tip: if the amount in Box 14 matches exactly with something you remember paying for or receiving (like parking fees, gym membership reimbursement, or educational assistance), that's usually what it represents. The IRS requires employers to report certain benefits and reimbursements even if they don't affect your taxable income.

0 coins

Great advice about checking the year-end pay statement! I actually just found mine and it has way more detail than the W2. The Box 14 amount on my W2 matches exactly with something labeled "Dependent Care FSA" on my December paystub, which makes total sense since I did sign up for the dependent care flexible spending account this year. It's crazy how much clearer everything becomes when you can see the full description instead of just a cryptic code. Thanks for the suggestion about asking coworkers too - sometimes the simplest solutions are the best ones!

0 coins

Evelyn Kim

•

For anyone still struggling with Box 14 codes, here's another resource that might help: the IRS Publication 15-B (Employer's Tax Guide to Fringe Benefits) actually lists many of the common items that employers report in Box 14. While it doesn't decode specific company abbreviations, it explains what types of benefits and payments typically end up there. You can find it on the IRS website, and it's written in relatively plain English compared to most tax documents. It covers things like educational assistance, dependent care assistance, group-term life insurance, transportation benefits, and other fringe benefits that employers commonly report. Also, if you're using tax software like TurboTax, FreeTaxUSA, or TaxAct, many of them have help sections or FAQs specifically about W2 Box 14 that can guide you through whether you need to report these amounts anywhere else on your return. Even if they don't decode your specific employer's abbreviations, they can help you understand the tax implications once you figure out what the code represents.

0 coins

Carmen Vega

•

This is really useful information about Publication 15-B! I just looked it up and you're right - it's much more readable than most IRS documents. It helped me understand that my Box 14 entry is probably related to the health insurance premium assistance my employer provides for domestic partners, which according to the publication needs to be included in taxable income. I never would have thought to check an IRS publication for employer tax guidance, but this one is actually pretty helpful for understanding what all these benefits mean from a tax perspective. Thanks for pointing this out!

0 coins

Kayla Morgan

•

I'm confused. The support test is throwing me off. if my son lives with me but pays me $500/month for rent, does that count as HIM supporting himself or ME supporting him since he's living in my house thats worth way more than $500/month?

0 coins

James Maki

•

The way I understand it from when I claimed my daughter, the fair market value of the lodging counts as support. So if you're charging $500 but market rent would be $1200, then you're providing $700 worth of support for housing, and he's providing $500 of his own support. But I'm not a tax pro so double check this!

0 coins

Nia Thompson

•

@James Maki is correct about the fair market value calculation. You need to determine what comparable housing would cost in your area and use that as the total lodging support amount. If fair market rent is $1200/month and your son pays you $500, then you're providing $700/month in housing support and he's providing $500/month toward his own support. For the support test, you'll need to add up ALL support costs for the year - housing (at fair market value), food, utilities, medical expenses, clothing, transportation, etc. Then calculate what percentage each of you contributed. The person who provided more than 50% of the total support wins. Keep in mind that any money your son uses for his personal expenses (car payments, entertainment, savings, etc.) also counts as him providing his own support. It's not just what he pays you directly.

0 coins

Yara Assad

•

Just want to add something that might help with the support calculation confusion. I went through this exact scenario with my accountant last year when my 23-year-old was transitioning from college to work. The key insight was that even though my son earned $60k+ after graduation, he was still a full-time student for the spring semester (January through May), which satisfied the 5-month student test. This meant he qualified as a "qualifying child" rather than a "qualifying relative," so the income limit didn't apply at all. However, I still had to pass the support test. What really helped was creating a detailed spreadsheet of ALL expenses for the year - not just what he paid me, but everything: fair market rent value, groceries, utilities, phone bill, car insurance, medical expenses, clothing, etc. I had to be honest about what he paid for himself versus what I covered. The tricky part was that his student loans and any money he spent on personal items (even savings) counted as HIM providing support. But since I covered housing, food, and most other expenses for 8 months of the year, I still provided more than 50% of his total support. Bottom line: if your son was a student for 5+ months in 2024, focus on the support test calculation rather than worrying about his income. The student status changes everything!

0 coins

This is super helpful! I'm dealing with a similar situation but I'm confused about one thing - do scholarships that went directly to the school count as my daughter providing her own support even if I never saw that money? She had about $15k in scholarships that paid tuition directly, but I paid for everything else including her dorm room. I'm trying to figure out if those scholarships push her over the 50% threshold for self-support. Also, when you say "student loans count as HIM providing support" - does that include federal loans that haven't been disbursed yet but were approved for the following semester? My son graduated in May but had loans approved for fall semester that he obviously didn't use.

0 coins

Derek, based on what you've described, it sounds like your entire pension distribution is taxable. When Box 2a is empty and Box 2b is checked for "taxable amount not determined," combined with $0 employee contributions shown on your 1099-R, this typically indicates that your employer funded the entire pension with pre-tax dollars. Code 7 just means it's a normal distribution - no early withdrawal penalties or special circumstances. The key factor here is that $0 in employee contributions. If you had contributed after-tax money to the pension during your employment, you'd be able to recover those contributions tax-free. But since there are no employee contributions listed, the IRS will treat the full amount as taxable ordinary income. I'd recommend double-checking with your former employer's HR or pension administrator to confirm your contribution history, but based on the 1099-R you received, you'll likely need to report the entire distribution as taxable income on your return. Make sure to set aside money for the tax liability if you haven't had taxes withheld from your pension payments.

0 coins

Mei Chen

•

This is really helpful advice! I'm in a similar situation with my pension from a municipal job. One thing I'd add is that even if you think you never made contributions, sometimes there were mandatory employee contributions that were taken from your paycheck that you might not remember. I found out I had been contributing 3% of my salary for years when I looked back at my old pay stubs. It's definitely worth digging through any old employment records you might have before assuming everything is taxable.

0 coins

I went through this exact same situation two years ago with my pension from a manufacturing company where I worked for 22 years. The 1099-R looked identical to what you're describing - empty Box 2a, Box 2b checked, and $0 employee contributions. After consulting with a tax professional and reviewing my old employment documents, we confirmed that the entire distribution was indeed taxable. The company had funded 100% of the pension with pre-tax dollars, so there was no tax-free portion to recover. One thing that helped me was requesting a "Summary Plan Description" from the pension administrator. This document clearly outlined how the plan was funded and confirmed that employees didn't make any after-tax contributions to this particular pension plan. It gave me the confidence I needed to report the full amount as taxable income. Since you mentioned you're currently working at a different company, just make sure you're prepared for the tax impact. Pension income can push you into a higher tax bracket, especially if you're still earning wages. I ended up increasing my quarterly estimated tax payments to avoid a big bill at filing time.

0 coins

PaulineW

•

Thanks for sharing your experience, Madeline! That's really helpful. I'm definitely concerned about the tax impact since I am still working full-time. Can you give me an idea of how much extra you ended up owing when you first started receiving pension payments? I'm trying to figure out if I should adjust my withholdings at my current job or make quarterly payments like you did. Also, did you have any taxes withheld from the pension payments themselves, or did you take the full amount and handle the taxes separately?

0 coins

I've been through this exact same worry! As someone who's dealt with this issue multiple times over the years, I can confirm what others have said - the banking information simply isn't visible on any transcript you can access online. Here's what I've learned from experience: **Quick verification steps:** 1. Log into your tax software account if you e-filed - most keep your submitted return accessible for months 2. Check your email for any filing confirmations that might include account details 3. Look at your bank statements around the time you filed - sometimes you can spot what account number you likely used based on recent activity **Red flags to watch for:** - If it's been more than 21 days since your expected refund date with no deposit - Your "Where's My Refund" tool shows any processing issues - You receive any IRS notices about payment problems The good news is that even if there was an error, the IRS will mail you a paper check once the direct deposit fails - it just adds 3-4 weeks to the process as others mentioned. I actually had this happen in 2019 and while frustrating, I did eventually get my full refund. At your age, I totally understand wanting to avoid unnecessary delays with your money. The peace of mind is worth a quick double-check of your filed return copy!

0 coins

This is incredibly thorough advice! I especially appreciate the practical timeline you mentioned - knowing that even with an error, it's typically just a 3-4 week delay makes this much less stressful. The tip about checking email confirmations is brilliant too - I completely forgot that my tax software sent me a detailed filing summary. One question though: when you mention the "Where's My Refund" tool showing processing issues, are there specific status messages we should watch out for that might indicate banking problems? I've been checking it obsessively but I'm not sure what would signal a direct deposit issue versus other processing delays. Thanks for sharing your real-world experience - it's so much more reassuring than just reading the official IRS guidelines!

0 coins

As someone who just went through tax filing season, I can add a few practical points to what everyone's shared: **For immediate peace of mind:** If you used tax software like TurboTax, H&R Block, or FreeTaxUSA, log back into your account. Most platforms keep your complete filed return available for download as a PDF through at least October of the filing year. This will show exactly what banking info you submitted. **Alternative verification:** Check your bank's mobile app or online banking - you can compare your current routing/account numbers with what you remember entering. Most people use their primary checking account, so if those numbers match what you recall, you're probably fine. **What I learned from my tax preparer:** The IRS actually prefers the security of NOT showing banking details on transcripts. She mentioned that identity thieves often try to access transcripts, so keeping that financial info hidden is intentional protection. If you're still worried after checking your software account and it's been under 21 days since your expected refund date, I'd honestly just wait a bit longer before calling. The phone wait times are brutal right now with tax season, and most direct deposit issues resolve themselves one way or another within that timeframe. Hope this helps ease some of the anxiety - I know how stressful it can be waiting for a refund!

0 coins

Maya Patel

•

This is exactly the kind of practical advice I needed! I just logged into my TurboTax account and found the complete PDF of my filed return - you're absolutely right, the banking information is right there in black and white. What a relief! I had been so focused on trying to decipher the transcript that I completely overlooked the obvious solution. It's reassuring to know that the IRS intentionally hides banking details for security reasons too - makes me feel better about their data protection practices. The tip about waiting the full 21 days before panicking is also helpful. I think I was getting anxious after only 10 days, but hearing about those phone wait times makes me want to exhaust all self-service options first. Thanks for sharing such actionable steps - this community is incredibly helpful for newcomers like me navigating tax season!

0 coins

Prev1...439440441442443...5643Next