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Huge Discrepancy Between IRS Free File and TurboTax Results - Need Help Understanding Why!

I'm really confused and need some advice from you guys. I've been using TurboTax for about 8 years now because it seemed straightforward and my husband and I typically received a decent refund, so paying for the service plus the Maryland state filing fee seemed reasonable. But last year we had a major surprise - my husband apparently filled out his W4 incorrectly at his job, and they didn't withhold ANY federal taxes except FICA and Social Security. We ended up owing around $4,000 which shocked us (I figured with our usual refund amount, it would've at least balanced out). Well, guess what? He did the SAME THING when starting his new job in March (seriously, husbands ๐Ÿคฆโ€โ™€๏ธ), but I caught it later so at least SOME taxes were taken out. TurboTax is now showing we owe about $2,200, which makes sense given last year's situation and the partial tax payments. But here's where I'm completely lost - I decided to try the IRS Free File system today out of curiosity (and after reading about how Intuit lobbies against it), and it calculated that we're due a refund of about $1,700! How is this possible?? Shouldn't all tax software give basically the same result? Our situation isn't complicated: two W-2 incomes, no investments or side hustles, childcare expenses for our son, plus student loan interest and mortgage interest deductions. Now I'm worried we overpaid last year too! Should I try a third tax service as a tiebreaker? Is it worth getting a CPA involved? I know there's a process for amending previous years' taxes, but I don't have much free time to figure it all out. Are there any good tools that could analyze our 2023 return to see if it's worth pursuing an amendment? (And with the current political mess, who knows if IRS Free File will even exist next year...

One thing nobody's mentioned yet is to check if you're accidentally taking the child tax credit differently in each system. With TurboTax, sometimes the questions about dependents and childcare expenses can be confusing. Make sure you're consistently claiming your child as a dependent and correctly entering the childcare expenses. Also, double check if you're entering your student loan interest correctly. There's a cap on how much student loan interest you can deduct ($2,500), but sometimes people enter the total they paid rather than just the interest portion reported on Form 1098-E.

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Axel Bourke

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That's a really good point about the childcare expenses vs. child tax credit! I just checked both returns and you're absolutely right - in TurboTax I somehow entered our childcare expenses in a way that didn't qualify us for the full credit, but in the IRS system it applied correctly. That accounts for about $900 of the difference! The rest seems to be related to how the student loan interest was calculated. Thank you so much for pointing me in the right direction!

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Happy to help! This is actually a really common issue. TurboTax sometimes separates the Child Tax Credit questions from the Child and Dependent Care Credit questions in a way that can be confusing. The Child Tax Credit is different from the Child and Dependent Care Credit (which is for childcare expenses specifically). To maximize both credits, you need to properly identify your child as a qualifying dependent AND correctly enter the childcare expenses. Glad you found the discrepancy!

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Anna Xian

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I ran into a similar situation last year and learned a valuable lesson - always review the actual tax forms, not just the summary pages! Different tax software might show the same final numbers but arrive there differently. Did you actually download and compare the Form 1040 from both systems? Sometimes the interface will say one thing but the actual form shows something else. I'd specifically check Schedule 3 (for credits) and Schedule A (if you're itemizing) to see where the differences are.

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This is great advice. I always download the actual PDF forms before submitting anything. Sometimes the software interface simplifies things too much and hides important details.

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Lucas Adams

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An important tip that nobody mentioned - make sure your PDF has proper bookmarks and is formatted EXACTLY in the IRS-approved columns. I submitted mine last year with 8,000+ crypto transactions, but it got rejected because my column format didn't match Form 8949 precisely. TaxAct actually has a template you can download somewhere in the help section that shows the exact format needed. The columns need to be: Description of Property, Date Acquired, Date Sold, Proceeds, Cost Basis, Adjustments, and Gain/Loss - in that exact order. Also, TaxAct's PDF size limit is actually 2.5MB per attachment (not 3MB), at least in my version. If your file is still too large, you can split it into multiple PDFs and attach them separately.

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Sophia Miller

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This is super helpful - thank you! I've been trying to format my spreadsheet to match the 8949 exactly but wasn't sure about the column order. Do you know if they care about the font size or anything like that? My PDF looks tiny when I try to fit all the columns on one page.

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Lucas Adams

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Font size isn't specified in the requirements, but I kept mine at 10pt to make sure it was readable. If it's too small, it might cause issues with their scanning systems. The key thing is consistent formatting throughout the document. I made sure each page had the same headers and columns. Also, make sure to number your pages (Page X of Y) at the bottom of each page. This helps if they're processing it physically. My tax professional said that consistent formatting is actually more important than font size.

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Harper Hill

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Has anyone actually e-filed with a large crypto attachment like this? I'm worried TaxAct will say everything is fine but then my return will get rejected after submission. I have about 22,000 transactions and even after compressing it's still pushing the size limits.

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Caden Nguyen

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I e-filed last year with around 18,000 crypto transactions. What worked for me was splitting it into 4 separate PDFs (organized by quarter) and attaching each one. I labeled them clearly like "Form 8949 Attachment 1 of 4 - Q1 Transactions" etc. My return was accepted without issues. Just make sure your summary lines on the actual 8949 form match the totals from all your attachments combined. The IRS systems can handle it as long as everything ties out properly!

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Javier Torres

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10 One thing nobody's mentioned yet - check if your employer is withholding at the correct filing status. Sometimes HR systems default to "Single" even if you're married filing jointly, which can cause problems. Also, if you have any side income that doesn't have taxes withheld (freelance work, investments, etc.), you might need to make quarterly estimated tax payments to avoid owing a big sum at tax time.

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Javier Torres

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6 How do you know if they're withholding at the right status? My W-4 says married but I'm not sure if they're actually doing it correctly.

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Javier Torres

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10 You can check your paystub - it should indicate the withholding status they're using. Look for something like "Married" or "Single" near the federal tax withholding line. If it doesn't show, ask your payroll department to confirm what filing status they're using for your withholdings. If you want to be extra sure, you can also calculate what your withholding should be using the IRS withholding tables. Compare that to what's actually being withheld from your paycheck. Any significant difference might indicate they're using the wrong filing status.

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Javier Torres

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2 I've found that the easiest solution is to just claim "0" allowances and check the box for additional withholding. Been doing it for years and always get a nice refund.

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Javier Torres

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15 Just a quick correction - the W-4 form no longer uses allowances as of 2020. The form was completely redesigned. Instead of claiming "0" allowances, you would now use Step 2(c) to withhold at the higher single rate, or specify an additional dollar amount on Line 4(c). While getting a refund feels nice, remember that it means you're giving the government an interest-free loan throughout the year. Ideally, you want your withholding to be as close as possible to your actual tax liability - not too much, not too little.

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Mateo Gonzalez

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The way the QBI deduction was written into the tax code is super confusing! I'm an accountant (not tax advice!) and clients misunderstand this all the time. Here's a simplified explanation: 1. Business income from Schedule C, partnerships, S-Corps = QBI 2. ยง199A dividends on 1099-DIV = Also QBI, even though it's just investment income The confusing part is they both get the same treatment despite having nothing to do with each other. Congress basically created this special category of dividends that get preferential treatment. The 20% deduction applies to the combined total (subject to limitations). So your tax software is doing it right by lumping them together!

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Aisha Ali

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Do the income limits for QBI apply the same way to these ยง199A dividends? My accountant told me I make too much for the QBI deduction from my business, so I didn't even consider this dividend angle.

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Mateo Gonzalez

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Yes, the same income limits apply to both types of QBI. If your taxable income exceeds the thresholds ($364,200 for single filers or $728,400 for joint filers in 2025), then limitations start to kick in. For ยง199A dividends specifically, the calculation actually becomes simpler at higher income levels. Unlike business QBI which gets complicated with W-2 wage and property tests at higher incomes, the ยง199A dividends are simply subject to the phase-out calculation without those additional tests.

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Ethan Moore

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Can someone explain why they called these ยง199A dividends in the first place? I always thought dividends were just dividends. What makes these special and how do I know if I have any?

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Yuki Nakamura

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They're special because they come from certain types of investments (mainly REITs and some mutual funds) that themselves qualify for the QBI deduction. Rather than keep the deduction at the company level, these companies pass the QBI benefit through to their shareholders. You'll know if you have them because they appear specifically in Box 5 of your 1099-DIV form. If that box is empty or has $0, you don't have any ยง199A dividends. Not all dividend-paying investments generate this special type.

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Zainab Ismail

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In my experience working at a tax prep office, there's another reason state refunds are slower: many states are simply more strapped for cash than the federal government. Some states (I won't name names) essentially use the float time on refunds as an interest-free loan to manage their cash flow, especially toward the end of their fiscal years. Also worth noting that identity theft prevention is a HUGE factor in state delays. States get hit hard with fraudulent returns and have implemented more manual reviews, especially for returns claiming certain credits or with unusual patterns compared to your previous filings.

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Amara Nnamani

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Does that mean if my state return has something unusual compared to last year, it might be causing the delay? I did claim a renter's credit this year that I didn't claim last year because I wasn't eligible then.

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Zainab Ismail

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Yes, that's exactly the kind of change that might trigger a manual review at the state level. A newly claimed renter's credit when you didn't have one before creates a pattern change in your return. It doesn't mean anything is wrong - it's just something their system flags for verification. Many states are particularly careful with credit claims since those are common targets for tax fraud. The review might be as simple as an employee quickly verifying the credit eligibility before approving. These reviews typically add 2-3 weeks to processing time but don't require any action from you unless they need additional documentation.

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Connor O'Neill

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Does anyone know if filing earlier in the season makes state refunds come faster? I always file in early February and still wait forever for my state refund (Michigan).

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QuantumQuester

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In my experience, yes absolutely. I filed on January 29th this year and got both my federal and Michigan state refund within 2 weeks. My brother filed in late March and is still waiting on his Michigan refund almost 5 weeks later.

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