IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
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  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Rita Jacobs

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Tax preparer here (10+ years experience). What you described is absolutely NOT normal and is a major red flag. Professional tax preparers are required to have: 1) A PTIN (Preparer Tax Identification Number) 2) Professional tax software with e-filing capabilities 3) An EFIN (Electronic Filing Identification Number) if they e-file Using a client's personal TaxAct account is unprofessional, potentially violates regulations, and suggests they're either not a legitimate preparer or they're cutting corners in dangerous ways. I would find a different preparer immediately and consider reporting this person to the IRS.

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Khalid Howes

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Is there a way to check if someone is a legitimate tax preparer before hiring them? Like a database or something?

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Rita Jacobs

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Yes, you can verify if someone has a valid PTIN through the IRS. While the IRS doesn't have a public database you can search, you can ask to see their PTIN certificate or card before working with them. Legitimate preparers will have this readily available. You can also check if they're a CPA (through your state's board of accountancy), an Enrolled Agent (through the IRS), or a member of professional organizations like the National Association of Tax Professionals or the National Association of Enrolled Agents.

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Ben Cooper

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I made the mistake of letting a "tax preparer" use my TurboTax account last year. Turned out they filed returns for like 5 other people using my account!!! The IRS flagged it and I had to deal with proving I wasn't running some tax fraud scheme. CHANGE YOUR PASSWORD IMMEDIATELY and check if any other returns have been filed under your account!!! This could be serious!!!

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Naila Gordon

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OMG that's terrifying! Did you ever get it resolved? Did you have to pay penalties?

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Check if you have any other income sources that aren't having taxes withheld. We had a similar shock one year because my side business and some investments weren't withholding anything. Also check if you're claiming all possible deductions - mortgage interest, student loan interest, retirement contributions, etc. Those can make a big difference.

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Diego Ramirez

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We don't have any side businesses, but we do have some investments that probably didn't have withholding. And we're not homeowners yet so no mortgage interest. Do retirement contributions through our employers' 401k plans automatically reduce our taxable income or do we need to do something special to claim that?

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401k contributions through your employers should automatically reduce your taxable income - they're taken out pre-tax so they already lowered the W-2 income reported to the IRS. You don't need to do anything special to claim those. If you have investment income without withholding, that's likely contributing to your tax bill. For the future, you might want to make quarterly estimated tax payments on that income, or increase your W-4 withholding to cover it. The key is making sure you're paying enough tax throughout the year one way or another.

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Ethan Davis

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Is anyone using TurboTax for this situation? I have a similar issue and wondering if the premium version helps with this or if I need to see an actual tax professional.

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Yuki Tanaka

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I use TurboTax Premium and it does have a W-4 calculator that can help with this. After you complete your return, it offers to help you update your W-4 for next year based on your results. It's pretty helpful but honestly I still found it confusing when dealing with two incomes.

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Emma Bianchi

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Just to add another perspective - I went through this exact situation. Did my undergrad in Brazil, then came to US for masters. My tax preparer told me that since the AOTC is for the "first 4 years of postsecondary education" regardless of where you did them, I couldn't claim it for my masters. But I was able to claim the Lifetime Learning Credit! It's a smaller credit (20% of up to $10,000 in qualified expenses, so max $2,000) but it helped offset some of my tuition costs. And unlike the AOTC, there's no limit on how many years you can claim it.

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Do you need specific forms from your school to claim the Lifetime Learning Credit? My university gave me a 1098-T but it doesn't show all the details I think I need.

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Emma Bianchi

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Yes, you should receive Form 1098-T from your US university which shows your qualified education expenses. Sometimes it doesn't include everything that's actually eligible though! For example, my form didn't include my required course materials, but those are qualified expenses I could add. If you're missing information on your 1098-T, contact your university's bursar or financial office - they can usually provide an itemized statement of your expenses. Keep receipts for things like textbooks and required supplies too, since those count but might not appear on your 1098-T.

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Has anyone found a good tax software that handles this situation well? I tried using [popular tax software] and it kept pushing me toward claiming AOTC even though I know I'm not eligible because I completed my undergrad in Germany before moving to the US for my master's.

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Charlie Yang

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I used TaxAct last year and it asked clear questions about my education history that helped determine I was only eligible for Lifetime Learning Credit. It specifically asked if I had completed 4 years of post-secondary education before, not just if I had claimed AOTC before.

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Thanks for the recommendation! I'll check out TaxAct. The software I was using just kept asking if I'd claimed AOTC for 4 years already, not whether I'd completed 4 years of college, which was confusing since I never claimed it before (wasn't in US during undergrad).

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ApolloJackson

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Another option is to check with your previous employer's payroll provider. A lot of companies use services like ADP, Paychex, or Gusto for payroll, and you might be able to create/access an account there to get your W2 electronically. My company uses ADP and I can get my W2s from the past 3 years just by logging in!

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Do you know if you can still access those systems if you no longer work for the company? I left my job last August but never set up the payroll portal while I worked there.

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ApolloJackson

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You can usually still access them even if you no longer work there. The accounts stay active for tax purposes. If you never set up the portal, you might need to register for the first time - you'll typically need your SSN, DOB, and sometimes a company code (you can call the payroll company's support line to get this). If it's ADP specifically, go to their website and look for "First Time User" registration. Similar process with other payroll services. They'll verify your identity and then you should be able to access all your tax documents!

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Rajiv Kumar

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Has anyone considered using tax software to help with this? I was missing a W2 last year and when I started my return in TurboTax, they had an option to import my W2 information electronically. Apparently they can pull the data directly from some payroll providers. Might be worth trying before going through all the hassle of contacting the IRS.

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I tried that with H&R Block's software but it only worked for my current employer. Couldn't pull any data from my previous jobs. Might depend on which payroll system the company uses.

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One thing nobody mentioned yet - if you work from home, you might qualify for the home office deduction. I'm self-employed and deduct a portion of my mortgage interest, utilities, internet, etc. based on the percentage of my home used exclusively for business. Saved me almost $2,300 last year! But be careful - this gets scrutinized by the IRS, so make sure you really do have a dedicated workspace that's used ONLY for business.

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Does this work if my employer has me working from home 3 days a week? Or is it only for self-employed people?

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Unfortunately, it's currently only available if you're self-employed or run your own business. W-2 employees working from home (even full-time) can't take the home office deduction anymore after the Tax Cuts and Jobs Act of 2017. Before 2018, W-2 employees could deduct unreimbursed business expenses (including home office costs) as miscellaneous itemized deductions, but that provision was suspended until 2025. If you're working remotely as a W-2 employee, your best option is to ask your employer about expense reimbursement programs instead of looking for tax deductions.

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Dylan Wright

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anyone else feel like the tax benefits of homeownership are way overhyped? i bought in 2023 and my tax refund was barely different from when i was renting lol. my mortgage interest + property taxes are like $15k but standard deduction is wayyy higher so it literally didn't matter. the only good tax thing is eventually not paying capital gains when i sell...if the market doesn't crash first šŸ™ƒ

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Sofia Torres

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I actually think it depends on where you live. In high-tax, high-cost areas (California, New York, etc.), the mortgage interest and property taxes can be substantial enough to make itemizing worthwhile. In my case (Bay Area), my property taxes alone are over $18k, so combined with mortgage interest and charitable giving, itemizing saves me several thousand dollars compared to the standard deduction.

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