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the IRS and cash app are both trash. i waited 7 weeks for my refund last year and cash app took another 4 days after my DDD to actually give me MY money š¤¬
facts. the system is rigged against regular people. they take our money instantly but make us wait forever to get our refunds š¤”
16d
Have you checked your IRS transcript to see if there are any issues or holds? Sometimes there's a problem that needs to be resolved before they'll release the funds, even if you have a DDD. You can access your transcript online at irs.gov if you have an account.
If you have code 846 with your DDD, then the money has left the IRS and the delay is on Cash App's end. Definitely give them a call tomorrow.
16d
Those transcript codes are impossible to understand without a decoder ring lol. I used taxr.ai to decode mine and it made everything so much clearer - worth checking out (https://taxr.ai
16d
This is why I always elect to receive a paper check. Yes, it takes longer initially, but at least I know exactly when it's in my hands. Too many banking delays and mysteries with direct deposit.
Brave soul. I'd be terrified of a check getting lost in the mail!
16d
Never had an issue in 15+ years. Plus if it doesn't arrive, you can trace it and get a replacement. With DD issues, it's much harder to track down where the money went.
16d
I have USAA and my deposits from the IRS always hit one business day after the DDD on my transcript. It seems to be pretty standard that there's at least a one-day delay, so I wouldn't worry yet. If it doesn't show by Thursday, then maybe start making some calls.
If you need the money urgently, there are tax refund advance loans available. But they usually charge fees so I'd only recommend as a last resort.
Do NOT do this. The fees are ridiculous. Just wait for your actual refund.
16d
Pro tip: If you end up needing to call the IRS (which you probably will if your refund gets delayed), use Claimyr. I spent LITERAL WEEKS trying to get through to the IRS myself. Used Claimyr and had an agent on the phone within an hour. Best decision ever. claimyr.com
omg yes š saved me so much time. literally got my refund released after one call with an agent
16d
My ex did this exact same thing!!!!! It was a huge mess and delayed my refund. I finally managed to reach someone at the IRS using Claimyr and they helped me straighten it out. I provided my deed and payment records, and they denied his claim. But it took MONTHS. Start gathering your proof now just in case!
Used this service called Claimyr (claimyr.com) that navigates the phone system and gets you to a real person. They wait on hold and then call you when they have an agent on the line. Honestly it saved me so much stress after trying for weeks to get through on my own.
16d
Just tried Claimyr and had an IRS agent on the phone within an hour! This is after trying for literally 3 weeks straight with no success. Talking to a real person helped me get my issue resolved so quickly. Thanks for the recommendation!
16d
the irs is so broken man. you and your ex both gonna be fighting over whos right while the irs just sits on your returns for 9 months doing nothing š
facts šÆ my cousin and his ex had a similar situation and both their returns got stuck in limbo for almost a year
16d
Had the EXACT same issue. Ended up having to go through my transcript to figure out what was happening since SBTPG and Credit Karma kept blaming each other. Found out using taxr.ai that there was actually a refund offset I didn't know about. It explained why the amount was different from what I expected. The IRS took part of my refund for an old student loan debt but no one bothered to tell me! Once I understood what happened, I stopped wasting time with SBTPG and Credit Karma. https://taxr.ai literally saved me days of stress and confusion.
That's really helpful. I'm starting to wonder if there's something similar happening with mine. How does the taxr thing work? Do I need to download my transcript first?
16d
Yeah you download your transcript from the IRS website first and then upload it to taxr. Takes like 2 minutes and it breaks down every code and what it means. Shows you exactly where any delays or issues are happening. Better than spending hours on hold with the IRS for sure.
16d
For future reference - never EVER get your refund through the tax prep company. Always choose direct deposit straight from IRS to your bank. It's faster and you avoid all these SBTPG headaches. The only reason to go through SBTPG is if you're getting an advance or having fees taken out of your refund (which usually means you're paying extra fees).
Definitely learning that lesson the hard way this year š«
16d
100% this. I got my refund direct deposit in 8 days this year. Meanwhile my brother went through TurboTax/SBTPG and he's still waiting after 6 weeks.
16d
Sometimes there are delays that don't show up on WMR or even your transcript. Last year I had a "random review" that delayed my refund by 3 weeks past my DDD with zero notification. I finally found out what was happening by using taxr.ai to analyze my transcript and it spotted patterns in the codes that indicated the review. Saved me hours of pointless calls and stress! https://taxr.ai
Ugh, I really hope I'm not stuck in a random review. That would be my luck though.
16d
I got mine at 5:15 Eastern! DDD 3/12 with SunTrust. Maybe check again?
Just checked again and still nothing in my Chase account. Hopefully it comes through tonight!
16d
Wait until you find out they charge you an extra $40 "technology fee" for the privilege of having your refund go through SBTPG first. It's in the fine print when you choose to pay your tax prep fees from your refund. Total ripoff.
Are you serious?! I need to check my paperwork again. I don't remember agreeing to extra fees š”
16d
Yep, they hide it by calling it different things like "Refund Transfer Fee" or "E-collect Fee" but it's basically paying extra to use your own money to pay for tax prep. It's usually $35-50 depending on the tax service.
16d
This is my 3rd year as a tax preparer and this question comes up all the time. Here's the deal: The IRS processes refunds and sends them out basically 24/7. But if you chose to have your tax preparation fees taken out of your refund, you added a middleman (usually SBTPG). They receive your refund from the IRS, deduct the fees you owe, and then forward the rest to you. SBTPG only processes these transfers once per day at 2:30 PM Pacific. This is purely their business decision and has nothing to do with the IRS.
Do all tax preparers use SBTPG or just certain ones?
16d
Most of the major ones (TurboTax, H&R Block, TaxAct, etc.) use SBTPG or similar services. Some tax chains have their own banks. But they all operate in basically the same way with similar processing schedules.
16d
Makes my blood boil that the IRS makes everything so complicated and then punishes us when we can't figure out their archaic systems. Like why can't they just send the stimulus money to everyone they know is eligible instead of making us jump through hoops? š¤¬
To be fair, they don't know who's eligible until you file a return. That's literally what the return is for - telling them your situation.
16d
They have our W-2s and 1099s already! They could easily calculate most people's basic eligibility. Other countries do this.
16d
I used FreeTaxUSA for my 2020 return last year but had to print and mail it. Their software was still able to prepare it correctly though, and it only cost me like $15 for the state return (federal was free). Might be worth checking if they can still prepare 2019 returns even if you have to mail it.
That's a good idea, I'll check if they support 2019 returns. At least the software would do the calculations for me even if I have to print and mail it.
16d
fun fact: if u call the FTB automated system (not a live person) and enter your info, it sometimes gives more updated information than the website or even the chat agents. That number is 800-338-0505 and u can check refund status 24/7.
This is actually good advice. The automated system told me my refund was sent 2 days before the website updated.
16d
Tried this and kept getting redirected to random departments. Gave up after 40 mins on hold š
16d
I spent WEEKS trying to figure out what was going on with my refund. Kept getting the runaround. Finally used claimyr.com to actually get through to someone at the tax office, and they fixed my issue in like 5 minutes. Turns out there was a simple verification flag that could have been resolved instantly if I'd been able to talk to someone sooner. My deposit hit my account 3 days later. If you need actual help and not automated responses, highly recommend this route.
is this the thing where they wait on hold for you and then call u when someone picks up?
16d
Exactly! They navigate all the phone menus and wait on hold, then call you when a real human is on the line. Saved me literally hours of my life and got my refund moving again.
16d
Samantha Johnson
I swear the IRS does this on purpose. they want to hold onto our money as long as possible. if it was us owing them, they'd charge penalties and interest but when they owe us its like ĀÆ\_(ć)_/ĀÆ whenever we get around to it
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Nick Kravitz
šÆšÆšÆ THIS. If you filed your taxes a day late they'd be all over you with fees!
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16d
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Hannah White
My tax guy told me they're required by law to issue a check within 21 days of a rejected direct deposit, but in practice it can take up to 6 weeks. The system is ancient and runs on programming languages from the 1960s. Can't expect much from them tbh.
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