IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls ā€“ which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews

Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Samantha Johnson

I swear the IRS does this on purpose. they want to hold onto our money as long as possible. if it was us owing them, they'd charge penalties and interest but when they owe us its like ĀÆ\_(惄)_/ĀÆ whenever we get around to it

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Nick Kravitz

šŸ’ÆšŸ’ÆšŸ’Æ THIS. If you filed your taxes a day late they'd be all over you with fees!

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16d

Hannah White

My tax guy told me they're required by law to issue a check within 21 days of a rejected direct deposit, but in practice it can take up to 6 weeks. The system is ancient and runs on programming languages from the 1960s. Can't expect much from them tbh.

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Gianni Serpent

the IRS and cash app are both trash. i waited 7 weeks for my refund last year and cash app took another 4 days after my DDD to actually give me MY money šŸ¤¬

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Henry Delgado

facts. the system is rigged against regular people. they take our money instantly but make us wait forever to get our refunds šŸ¤”

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16d

Olivia Kay

Have you checked your IRS transcript to see if there are any issues or holds? Sometimes there's a problem that needs to be resolved before they'll release the funds, even if you have a DDD. You can access your transcript online at irs.gov if you have an account.

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Olivia Kay

If you have code 846 with your DDD, then the money has left the IRS and the delay is on Cash App's end. Definitely give them a call tomorrow.

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16d

Joshua Hellan

Those transcript codes are impossible to understand without a decoder ring lol. I used taxr.ai to decode mine and it made everything so much clearer - worth checking out (https://taxr.ai

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16d

IRS says "Refund Sent" for February 26th (today) but nothing in my bank account yet - should I wait until March 3rd?

Has anyone experienced their Direct Deposit Date being today (February 26) but still nothing in their account? The IRS website says my refund is "scheduled to be sent to your bank by February 26, 2025" and then says to "check with your bank if it's not credited by March 03, 2025." I have a regular bank account, not one of those tax prep cards or anything. I just checked the IRS "Where's My Refund" tool again at 12:49 and it still shows the same status. Under "Refund Status Results" it shows three boxes: Return Received, Refund Approved, and Refund Sent. All three have check marks, which I'm assuming means everything is processed properly? The exact message says: "Your tax refund is scheduled to be sent to your bank by February 26, 2025. If your refund is not credited to your account by March 03, 2025, check with your bank to see if it has been received." There's also a note that says "For refund information, please continue to check here, or use our free mobile app, IRS2Go. Updates to refund status are made no more than once a day." My filing details show: Tax Year: 2024 Filing Status: Head of household This is driving me crazy because I was counting on this money hitting my account today! I've been refreshing my bank app all day and still nothing. Has anyone else filed as Head of Household for tax year 2024 and experienced delays with their direct deposit even when the IRS shows it was sent? Do you think I should wait until March 3rd before contacting my bank, or should I call them tomorrow if it doesn't show up overnight?

Chris Elmeda

This is why I always elect to receive a paper check. Yes, it takes longer initially, but at least I know exactly when it's in my hands. Too many banking delays and mysteries with direct deposit.

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Jean Claude

Brave soul. I'd be terrified of a check getting lost in the mail!

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16d

Chris Elmeda

Never had an issue in 15+ years. Plus if it doesn't arrive, you can trace it and get a replacement. With DD issues, it's much harder to track down where the money went.

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16d

Charity Cohan

I have USAA and my deposits from the IRS always hit one business day after the DDD on my transcript. It seems to be pretty standard that there's at least a one-day delay, so I wouldn't worry yet. If it doesn't show by Thursday, then maybe start making some calls.

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Taylor To

If you need the money urgently, there are tax refund advance loans available. But they usually charge fees so I'd only recommend as a last resort.

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Ella Cofer

Do NOT do this. The fees are ridiculous. Just wait for your actual refund.

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16d

Kevin Bell

Pro tip: If you end up needing to call the IRS (which you probably will if your refund gets delayed), use Claimyr. I spent LITERAL WEEKS trying to get through to the IRS myself. Used Claimyr and had an agent on the phone within an hour. Best decision ever. claimyr.com

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Savannah Glover

omg yes šŸ‘ saved me so much time. literally got my refund released after one call with an agent

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16d

Bethany Groves

My ex did this exact same thing!!!!! It was a huge mess and delayed my refund. I finally managed to reach someone at the IRS using Claimyr and they helped me straighten it out. I provided my deed and payment records, and they denied his claim. But it took MONTHS. Start gathering your proof now just in case!

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Bethany Groves

Used this service called Claimyr (claimyr.com) that navigates the phone system and gets you to a real person. They wait on hold and then call you when they have an agent on the line. Honestly it saved me so much stress after trying for weeks to get through on my own.

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16d

KingKongZilla

Just tried Claimyr and had an IRS agent on the phone within an hour! This is after trying for literally 3 weeks straight with no success. Talking to a real person helped me get my issue resolved so quickly. Thanks for the recommendation!

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16d

Rebecca Johnston

the irs is so broken man. you and your ex both gonna be fighting over whos right while the irs just sits on your returns for 9 months doing nothing šŸ˜‚

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Nathan Dell

facts šŸ’Æ my cousin and his ex had a similar situation and both their returns got stuck in limbo for almost a year

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16d

Sophie Duck

Had the EXACT same issue. Ended up having to go through my transcript to figure out what was happening since SBTPG and Credit Karma kept blaming each other. Found out using taxr.ai that there was actually a refund offset I didn't know about. It explained why the amount was different from what I expected. The IRS took part of my refund for an old student loan debt but no one bothered to tell me! Once I understood what happened, I stopped wasting time with SBTPG and Credit Karma. https://taxr.ai literally saved me days of stress and confusion.

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Avery Saint

That's really helpful. I'm starting to wonder if there's something similar happening with mine. How does the taxr thing work? Do I need to download my transcript first?

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16d

Sophie Duck

Yeah you download your transcript from the IRS website first and then upload it to taxr. Takes like 2 minutes and it breaks down every code and what it means. Shows you exactly where any delays or issues are happening. Better than spending hours on hold with the IRS for sure.

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16d

Austin Leonard

For future reference - never EVER get your refund through the tax prep company. Always choose direct deposit straight from IRS to your bank. It's faster and you avoid all these SBTPG headaches. The only reason to go through SBTPG is if you're getting an advance or having fees taken out of your refund (which usually means you're paying extra fees).

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Avery Saint

Definitely learning that lesson the hard way this year šŸ˜«

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16d

Anita George

100% this. I got my refund direct deposit in 8 days this year. Meanwhile my brother went through TurboTax/SBTPG and he's still waiting after 6 weeks.

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16d

Sarah Ali

Sometimes there are delays that don't show up on WMR or even your transcript. Last year I had a "random review" that delayed my refund by 3 weeks past my DDD with zero notification. I finally found out what was happening by using taxr.ai to analyze my transcript and it spotted patterns in the codes that indicated the review. Saved me hours of pointless calls and stress! https://taxr.ai

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Sophia Long

Ugh, I really hope I'm not stuck in a random review. That would be my luck though.

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16d

Ryan Vasquez

I got mine at 5:15 Eastern! DDD 3/12 with SunTrust. Maybe check again?

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Sophia Long

Just checked again and still nothing in my Chase account. Hopefully it comes through tonight!

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16d

Why does SBTPG release tax refunds at 2:30 PM Pacific Time instead of in the morning? I've been waiting 19 days already!

Just checked my refund processing info and it says the IRS releases funds starting at 2:30 PM Pacific time??? That's 5:30 pm where i live. Why wouldn't they just release the funds first thing in the morning? I've been waiting 19 days for my refund now and its getting frustrating. According to this Pay-by-Refund information I'm looking at: "Pay-by-Refund isn't a loan against the refund. The IRS or state tax agency needs to first release the funds to the bank before the taxpayer will receive their refund. The IRS issues most refunds within 21 days; however it's possible the tax return may require additional review and could take longer. When IRS or state tax funding has been received, SBTPG releases the funds starting at 2:30 PM Pacific time. It can take an additional 1-2 hours to process and for the disbursement records to reach your tax software." So basically the IRS needs to release the funds to the bank before I can get my refund, and it could take another 1-2 hours to process after that. And of course there's that disclaimer about "additional review" that might make it take longer than 21 days. Anyone else experience this weird 2:30 PM Pacific release time? I've been checking my account balance all day and now I have to wait until evening ugh. Also, what's SBTPG? I assume that's the bank that handles the refund processing? The document I'm looking at also has a "Back to Table of Contents" link and mentions something about "What does Pay-by-Refund cost?" but doesn't show the answer to that question. I'm just frustrated that they can't release these funds in the morning instead of making people wait until late afternoon/evening depending on your time zone.

Rachel Clark

Wait until you find out they charge you an extra $40 "technology fee" for the privilege of having your refund go through SBTPG first. It's in the fine print when you choose to pay your tax prep fees from your refund. Total ripoff.

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Sebastian Scott

Are you serious?! I need to check my paperwork again. I don't remember agreeing to extra fees šŸ˜”

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16d

Zachary Hughes

Yep, they hide it by calling it different things like "Refund Transfer Fee" or "E-collect Fee" but it's basically paying extra to use your own money to pay for tax prep. It's usually $35-50 depending on the tax service.

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16d

Mia Alvarez

This is my 3rd year as a tax preparer and this question comes up all the time. Here's the deal: The IRS processes refunds and sends them out basically 24/7. But if you chose to have your tax preparation fees taken out of your refund, you added a middleman (usually SBTPG). They receive your refund from the IRS, deduct the fees you owe, and then forward the rest to you. SBTPG only processes these transfers once per day at 2:30 PM Pacific. This is purely their business decision and has nothing to do with the IRS.

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Carter Holmes

Do all tax preparers use SBTPG or just certain ones?

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16d

Mia Alvarez

Most of the major ones (TurboTax, H&R Block, TaxAct, etc.) use SBTPG or similar services. Some tax chains have their own banks. But they all operate in basically the same way with similar processing schedules.

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16d

Alexander Zeus

Makes my blood boil that the IRS makes everything so complicated and then punishes us when we can't figure out their archaic systems. Like why can't they just send the stimulus money to everyone they know is eligible instead of making us jump through hoops? šŸ¤¬

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Drake

To be fair, they don't know who's eligible until you file a return. That's literally what the return is for - telling them your situation.

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16d

Alexander Zeus

They have our W-2s and 1099s already! They could easily calculate most people's basic eligibility. Other countries do this.

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16d

Sarah Jones

I used FreeTaxUSA for my 2020 return last year but had to print and mail it. Their software was still able to prepare it correctly though, and it only cost me like $15 for the state return (federal was free). Might be worth checking if they can still prepare 2019 returns even if you have to mail it.

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Nia Thompson

That's a good idea, I'll check if they support 2019 returns. At least the software would do the calculations for me even if I have to print and mail it.

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16d

CA State Tax Refund: $1,832 Authorized 2/19, Scheduled for 2/24 Deposit - How Long Will Chase Bank Take to Process?

I e-filed my CA state return on 2/15/25 and got a notification today (2/19/25) that my refund of $1,932.00 has been authorized for direct deposit. When I checked with the FTB chat support, they told me it was scheduled to be deposited on 02/24/2025 but could take up to 7 business days to actually hit my account. Here's exactly what the FTB chat agent (Glenda) told me at 9:51 AM: "Thank you for your patience. Your 2024 CA state refund in the amount of $1,932.00 was scheduled via direct deposit on 02/24/2025. It can take up to 7 business days from that date for you to receive the deposit." That seems like an eternity when they've already approved it! I mean, I've already waited since filing on 2/15, and now they're saying it could be up to 7 MORE business days after 2/24/25 before I actually see the money in my account. That's potentially almost two weeks from my filing date! I was hoping to use that money sooner rather than later. The chat support person (Glenda) couldn't give me any more specific timeframe than "up to 7 business days" which isn't very helpful. Anyone with Chase Bank know how long it typically takes for the money to actually show up after the state says it's been sent? Do you usually see it the same day, or does it really take the full 7 business days they're quoting me? I'm anxious to get this refund and wondering if Chase is typically fast or slow with processing these state refunds.

Anastasia Sokolov

fun fact: if u call the FTB automated system (not a live person) and enter your info, it sometimes gives more updated information than the website or even the chat agents. That number is 800-338-0505 and u can check refund status 24/7.

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Sean O'Donnell

This is actually good advice. The automated system told me my refund was sent 2 days before the website updated.

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16d

Zara Ahmed

Tried this and kept getting redirected to random departments. Gave up after 40 mins on hold šŸ™ƒ

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16d

StarStrider

I spent WEEKS trying to figure out what was going on with my refund. Kept getting the runaround. Finally used claimyr.com to actually get through to someone at the tax office, and they fixed my issue in like 5 minutes. Turns out there was a simple verification flag that could have been resolved instantly if I'd been able to talk to someone sooner. My deposit hit my account 3 days later. If you need actual help and not automated responses, highly recommend this route.

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Luca Esposito

is this the thing where they wait on hold for you and then call u when someone picks up?

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16d

StarStrider

Exactly! They navigate all the phone menus and wait on hold, then call you when a real human is on the line. Saved me literally hours of my life and got my refund moving again.

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16d

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