IRS

Can't reach IRS? Claimyr connects you to a live IRS agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Has anyone found a way to get the Excel formulas for Box 12 to properly link to the right forms? My template has fields for the codes but doesnt seem to do anything with them lol.

0 coins

Jamal Carter

•

From what I've seen, you need to manually check which codes need to be reported where. For example, I have Code W for HSA contributions that has to go on Form 8889, but my template doesn't automatically link this. I ended up creating my own lookup table in Excel to track which codes go where based on IRS publications.

0 coins

That makes sense, thanks. I was hoping there was some magic formula I was missing but sounds like I need to do the research myself. My template's documentation is basically nonexistent!

0 coins

I've been using Excel templates for my taxes for about 3 years now and have learned a few things about handling Box 12 codes the hard way! The key is understanding that Box 12 codes fall into different categories: some reduce your current taxable income (like Code D for 401k), some require additional forms (Code W needs Form 8889 for HSA), and some are just informational (like Code AA for Roth contributions). For your specific situation with codes D, W, and AA - Code D doesn't need any action since it's already excluded from your Box 1 wages. Code W will need Form 8889 if you want to deduct HSA contributions. Code AA is just tracking info for your Roth contributions. Most basic Excel templates don't handle the complexity of linking these codes to the right forms automatically. You might want to create a simple reference sheet in your workbook that lists each code, its purpose, and which form it affects. This has saved me from making costly mistakes in previous years. If your template doesn't have built-in logic for these codes, you're essentially doing manual tax prep with Excel as a calculator - which can work but requires you to really understand the tax rules.

0 coins

This is really helpful advice! I'm new to doing my own taxes and the Box 12 codes have been so confusing. Quick question - when you say Code W "needs Form 8889 if you want to deduct HSA contributions," does that mean I have a choice? Or is it required if I have that code on my W-2? I have Code W showing $1,200 and I'm not sure if that helps or hurts my tax situation. Also, your idea about creating a reference sheet is genius. Do you happen to have a template for that or know where I could find one? I'm worried about missing something important since this is my first time not using tax software.

0 coins

Yuki Tanaka

•

As someone who's been working in tax preparation for about 8 years now, I'd strongly echo everyone's advice to take the H&R Block class regardless of your accounting background. Your degree definitely gives you a solid foundation, but the practical day-to-day work is quite different from academic tax knowledge. What I've seen over the years is that new preparers who skipped the class often struggle with H&R Block's specific client interview protocols and quality control standards. The class teaches you their systematic approach to gathering information, handling incomplete documentation, and managing client expectations - skills that aren't typically covered in accounting programs but are absolutely crucial during busy season. The software training aspect can't be overstated either. Their professional system is designed for high-volume, complex returns with workflows that are completely different from consumer products. Learning to navigate it efficiently while maintaining good client service takes dedicated practice. But what really makes the difference is the support network you build. The instructors often become invaluable mentors who you can call when you encounter unusual scenarios. During my first season, I probably called my instructor a dozen times with questions about complex situations, and that guidance was worth its weight in gold. Your accounting background will definitely help with understanding the concepts, but the class will teach you how to apply that knowledge professionally within H&R Block's framework. The confidence boost alone makes it worth the time investment!

0 coins

Ethan Clark

•

This has been such an enlightening discussion to follow as someone new to this community! Your 8 years of experience really adds valuable perspective, @Yuki Tanaka. What strikes me most from your response and everyone else's is how the H&R Block class seems to bridge that gap between academic knowledge and real-world application. The systematic client interview protocols you mentioned sound particularly important - I imagine dealing with clients who might be anxious or disorganized about their tax situation requires specific skills that aren't taught in traditional accounting courses. The point about the support network being "worth its weight in gold" really resonates with me. Having experienced mentors available during those inevitable challenging situations, especially in your first season, sounds invaluable. It's clear that H&R Block has created a comprehensive training and support system that goes way beyond just passing a certification test. Thanks for sharing your long-term perspective on this - it's really helpful to hear from someone who's seen how different preparation approaches play out over multiple tax seasons!

0 coins

Salim Nasir

•

As a former H&R Block employee who went through this exact decision a few years ago, I can add my voice to the overwhelming consensus here - definitely take the class! I had a business degree with some accounting coursework and thought I could skip straight to the test, but I'm so glad I didn't. What really surprised me was how much the class focused on H&R Block's specific quality assurance protocols. They have very detailed checklists and review procedures that ensure consistency across all their locations. Learning these standards upfront meant I rarely had returns kicked back during review, while colleagues who skipped the class often had to redo work because they missed documentation requirements or didn't follow proper procedures. The class also taught me their escalation procedures for complex situations - knowing exactly when and how to involve senior preparers or managers when you encounter something beyond your experience level. This knowledge was crucial during my first season when I had clients with situations I'd never seen before. One thing I haven't seen mentioned much is that taking the class also demonstrates commitment to your manager. They invest time in training you, and in return, they tend to give you better client assignments and more opportunities for advancement. Several people who skipped the class ended up with mostly simple returns, while those of us who went through the full training got to work on more interesting and complex cases. Bottom line - the class isn't just about passing a test, it's about setting yourself up for success in the actual job. Your accounting background will definitely help, but the H&R Block-specific training is what will make you effective from day one.

0 coins

This is such valuable insight from someone who actually worked at H&R Block! Your point about the quality assurance protocols really stands out to me - I hadn't considered how important it would be to understand their specific review standards and documentation requirements upfront. Having returns kicked back for rework during busy season sounds incredibly stressful and time-consuming. The escalation procedures you mentioned are something I definitely wouldn't have thought about, but knowing exactly when and how to involve senior staff when you encounter complex situations sounds crucial for both client service and your own confidence. That kind of systematic approach to handling edge cases seems like something you'd only learn through their structured training. Your observation about the class demonstrating commitment to managers is really interesting too. It makes sense that they'd invest more in people who showed they were serious about learning their methodology properly. Getting assigned to more complex and interesting cases would definitely make the job more engaging and probably lead to better learning opportunities. Thanks for sharing your firsthand experience - it's really helpful to hear from someone who went through the actual H&R Block system and can speak to how the training translates to real job performance!

0 coins

Jessica, I completely understand that overwhelmed feeling! I went through something very similar a couple years back and it's honestly not as terrible as your brain is making it out to be. One thing I'd add to all the great advice here - consider setting aside a full weekend to bang through this. I found that once I got into the rhythm with FreeTaxUSA, each subsequent year got faster. My first year (2019) took me about 4 hours because I was learning the interface and being super careful, but by the time I got to my last year, I was knocking them out in about an hour each. Also, don't stress too much about getting every single deduction perfect on the older years. Obviously be accurate, but if you're missing a receipt for a $50 expense from 2021, don't let that hold you back from filing. The goal right now is to get compliant and stop the bleeding on any potential penalties. The relief you'll feel after hitting "submit" on that last return is incredible. I literally did a happy dance in my living room when I finished my backlog. You're taking the right steps by reaching out and getting started - that's honestly the hardest part!

0 coins

This is such encouraging advice! I'm actually in a similar situation to Jessica - behind on 3 years of taxes and feeling completely paralyzed by the whole thing. The weekend marathon approach sounds like it might work well for me too since I tend to procrastinate when I drag things out over weeks. Quick question about the "don't stress about perfect deductions" point - are there any specific types of deductions or credits that you'd say are definitely worth tracking down versus ones that might not be worth the hassle for older years? I'm trying to figure out where to focus my energy when gathering documents.

0 coins

@Fatima Al-Qasimi Great question! From my experience, definitely prioritize the big-ticket items that will have the most impact. Focus on tracking down major deductions like mortgage interest, student loan interest, and any significant medical expenses or charitable donations especially (if you have receipts or bank records .)For business expenses or work-related deductions, prioritize anything over $100 per item. Don t'stress about small office supplies or minor travel expenses unless you have really good documentation already organized. Also, make sure you claim any major life events - if you got married, had a kid, bought a house, or paid for education in any of those years, those credits and deductions can be substantial and are usually worth the extra effort to document properly. The $50 receipt I mentioned was more about not letting perfect be the enemy of good - but if you re'looking at a $2000 tuition payment or $5000 in mortgage interest, definitely spend the time to track that down!

0 coins

Emma Garcia

•

Jessica, you're definitely taking the right approach by tackling this now! I was in a very similar situation about two years ago - hadn't filed 2018-2020 and was absolutely paralyzed by the whole thing. I ended up going with FreeTaxUSA and it worked out really well. The pricing is reasonable for prior years ($14.99 federal + state fees), and the interface is pretty intuitive once you get the hang of it. Just be prepared that you'll need to print and mail everything except 2023. One strategy that really helped me was gathering ALL my documents first before starting any returns. I created a simple filing system with manila folders labeled by year, then spent a weekend collecting W-2s, 1099s, and other tax docs from old emails, employers, and financial institutions. Having everything organized upfront made the actual filing process much smoother. Also, don't be surprised if some of your older employers or financial institutions charge small fees ($10-20) to reissue tax documents from 2020-2021. It's annoying but totally normal, and still way cheaper than hiring a CPA to handle the whole backlog. The anxiety is honestly the worst part - once you start knocking these out, you'll build momentum and it becomes much more manageable. You've got this!

0 coins

@Emma Garcia This is really helpful advice! I m'just starting to think about tackling my own backlog and the document gathering approach makes so much sense. Quick question - when you contacted old employers and financial institutions for reissued documents, did you find any of them had policies about how far back they would go? I m'worried that some of my 2020 employers might not have records anymore or might charge excessive fees. Also, did you run into any issues with companies that had changed names or been acquired since those tax years? I know at least one of my former employers went through a merger and I m'not sure how to track down those old W-2s.

0 coins

NeonNebula

•

I experienced this last year. It took 2 weeks to get a letter asking me to verify my identity, then another 3 weeks for them to process it after I verified. The whole thing took about 5-6 weeks total from when I first saw that message until I got my refund. Super annoying but pretty routine these days.

0 coins

Nora Brooks

•

I went through this exact same situation last month! The "Action Required" message is basically the IRS's way of saying they need to take a closer look at your return before releasing your refund. Since you filed Head of Household, they're probably going to verify that you actually qualify for that filing status - it's one of the most commonly reviewed areas. Here's what I learned from my experience: Don't just wait around doing nothing. Get your account transcript from irs.gov right now so you can see what specific codes they've put on your account. The transcript will show you exactly what type of review they're doing (identity verification, dependent verification, income matching, etc.). The letter will eventually come (took about 2.5 weeks for me), but knowing what's happening ahead of time will save you stress and help you prepare the right documents. When I got my letter, they wanted proof that my kids lived with me - school enrollment records, medical records showing my address, etc. My refund was released about 10 days after I sent in the requested documentation. The key is responding quickly and completely once you get their letter. Good luck!

0 coins

Dylan Wright

•

This is super helpful advice! I'm definitely going to get my transcript today. Quick question - when you say "specific codes," are these the same transaction codes other people mentioned like 570 and 971? And did you have any trouble setting up the IRS account to access your transcript? I've heard it can be tricky with the identity verification process.

0 coins

@Savanna Franklin - I've been following this thread with great interest as someone who recently went through a similar situation. Based on all the excellent information shared here, I want to emphasize a few key points for your peace of mind: Your 35% permanent disability rating settlement is absolutely tax-exempt under IRC 104(a)(1) and Revenue Ruling 68-10. Your buddy was completely right, and your cousin's information about needing to be retired is totally incorrect. The tax exemption applies to anyone receiving legitimate workers compensation benefits for work-related injuries, regardless of age or employment status. What I found most helpful during my own experience was creating a simple filing system specifically for workers comp documentation. Keep your settlement agreement, disability rating letter, medical records establishing the work-related injury, and any correspondence from your state's workers compensation board all together. This makes tax filing straightforward and gives you everything you need if questions ever arise. You don't report the settlement as income at all - it's completely excluded from your gross income, not deducted. No special forms needed. Just make sure any future light duty wages you earn are reported as regular taxable income (those are separate from your settlement). The stress of uncertainty is definitely worse than the actual tax treatment, which is very straightforward for legitimate workers comp benefits. You're handling everything correctly by not reporting the disability payment on your return!

0 coins

Diego Flores

•

@Victoria Scott - Thank you for such a comprehensive summary! As someone just joining this discussion, I really appreciate how you ve'pulled together all the key points from everyone s'experiences. Your advice about creating a dedicated filing system for workers comp documentation is excellent. I m'in the early stages of my own workers comp case after a job site injury, and reading through all these responses has given me a clear roadmap for organizing my paperwork from the start. It s'particularly reassuring to see the consistent message throughout this thread - that IRC 104 a(1)(and) Revenue Ruling 68-10 provide clear tax exemption for workers comp disability settlements regardless of retirement status or age. The fact that so many people have successfully navigated this process with the same positive outcome gives me confidence about my own situation. One thing that stands out from everyone s'experiences is how important it is to keep detailed documentation. I m'definitely going to follow the suggestions here about maintaining copies of all settlement documents, medical records, and official correspondence. Better to be over-prepared than caught off guard later! Thanks to everyone who contributed to this discussion - it s'been incredibly helpful for understanding how workers compensation disability settlements are treated under federal tax law.

0 coins

Nina Chan

•

@Savanna Franklin - I wanted to add to this excellent discussion as someone who went through workers comp settlement confusion just last year. Your 35% permanent disability rating settlement is definitely tax-free under IRC 104(a)(1) and Revenue Ruling 68-10, just like everyone has confirmed. One thing I learned that might help you: when I filed my taxes, I included a brief note with my return explaining that I had received workers compensation benefits that were excluded from income under IRC 104(a)(1). My tax preparer suggested this as a proactive way to head off any potential questions from the IRS. It's not required, but it can be helpful documentation. Also, since you mentioned being able to work light duty, make sure you understand how any accommodations or job modifications might affect future workers comp benefits. In my case, I was able to return to modified work while still receiving some ongoing medical coverage through workers comp, and those medical benefits maintained the same tax-exempt status. The bottom line is exactly what your buddy told you - these payments are tax-free. Don't let the confusion get to you. Keep your settlement paperwork organized, don't report the disability payment as income, and you'll be all set. The tax treatment for legitimate workers comp benefits is very straightforward once you understand that they're completely excluded from taxable income.

0 coins

@Nina Chan - That s'really helpful advice about including a brief explanatory note with your tax return! I hadn t'thought about being proactive in documenting the IRC 104 a(1)(exclusion) directly on the return itself. It makes a lot of sense to head off potential IRS questions before they arise, especially when dealing with significant settlement amounts that might otherwise look like unreported income. Your point about ongoing medical coverage through workers comp is also valuable. I m'still receiving some medical treatment related to my construction injury, and it s'good to know that those benefits maintain the same tax-exempt status even if I return to modified work. Reading through everyone s'experiences in this thread has been incredibly reassuring. The consistency of the advice about IRC 104 a(1)(and) Revenue Ruling 68-10 really shows how straightforward the tax treatment is for legitimate workers comp disability settlements. I was getting myself worked up over nothing - my buddy was right all along, and my cousin s'retirement requirement was complete nonsense! Thanks to everyone who shared their knowledge and experiences. This discussion has given me the confidence to move forward with my tax filing knowing I m'handling everything correctly.

0 coins

Prev1...382383384385386...5644Next