IRS

Can't reach IRS? Claimyr connects you to a live IRS agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Miguel Alvarez

Ughhh i'm in the exact same boat. filed in march, still waiting on verification letter in june. the worst part is we're getting penalized with delayed refunds for THEIR slowness. it's not fair.

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Zainab Yusuf

And yet if we're late filing or paying, they hit us with penalties and interest immediately! Make it make sense!

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Connor O'Reilly

I went through this last month and was fed up with waiting. Used taxr.ai to look at my transcript and figure out exactly what was happening. It showed me that my return was on hold with a specific verification code and explained what I needed to do. Helped me understand where things were stuck and gave me a game plan. Seriously a lifesaver when dealing with the black hole that is the IRS. https://taxr.ai

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Yara Khoury

i've seen that mentioned a few times. what exactly does it tell you that you cant figure out yourself?

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Connor O'Reilly

It basically translates all the IRS jargon and codes into plain English and explains exactly what's happening. For me, it showed that my return was selected for identity verification but ALSO had another review code I didn't know about. It gives you a clear timeline and specific action steps. Saved me from making like 5 more useless phone calls.

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17d

CosmosCaptain

I was trying to understand all those weird codes on my transcript after my refund didn't show up too. Wasted hours googling random numbers that made no sense. Finally used taxr.ai and it explained EVERYTHING about my refund in clear English - when it would come, why it was delayed, what each code meant. It even warned me about an issue I didn't know about that was holding things up. Saved me so much time and stress just knowing what was actually happening! https://taxr.ai

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Dylan Cooper

I keep seeing this site mentioned. Does it actually help? The IRS transcript might as well be written in hieroglyphics for all I can understand it.

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17d

CosmosCaptain

It seriously helped me. I was losing my mind trying to figure out what all those codes and dates meant. The tool just explained everything in normal human language and told me exactly where my refund was in the process. Totally worth it instead of playing detective with Google for hours.

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17d

Freya Johansen

Technically HRB doesn't "use" any bank for direct deposit to your personal account. If you just did standard direct deposit, the IRS sends it directly to your bank. If the account/routing number is correct but no money arrived, then either: 1) Your bank rejected it for some reason (name mismatch, closed account, etc) or 2) The IRS is having a delay. You need to call the IRS because if your bank rejected it, the IRS automatically converts to a paper check but this takes several more weeks.

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Amara Nwosu

The IRS is behind on EVERYTHING this year. 971 usually means they adjusted something or need more info. But honestly with the 810 freeze you might be waiting a while. My brother had the same codes and it took 4 months to resolve 🥴

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AstroExplorer

Here's a tip nobody tells you: if you have those codes, especially 570 and 810, there's a good chance they just need to verify your income or identity. Instead of waiting for the letter, be proactive and do ID verification on irs.gov - search for "ID verify" on their site. Might speed things up!

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Javier Morales

thank you! ill try that today

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17d

2024 Tax refund shows as "sent to bank" by Feb 26 - No bank account, will Liberty Tax receive it instead?

I filed my taxes with Liberty Tax for my 2024 return. They're supposed to take their fee out and give me what's left. The issue is when I checked the IRS website, it says my refund is "scheduled to be sent to your bank by February 27, 2025" and "If your refund is not credited to your account by March 04, 2025, check with your bank to see if it has been received." Here's the problem - I don't even have a bank account! I'm really worried because how can they deposit my refund when I don't have an account? When I log into the IRS Account website, I see: Tax year 2024 Return: Received Refund: Approved Refund: Sent It specifically states: "Your tax refund is scheduled to be sent to your bank by February 27, 2025. If your refund is not credited to your account by March 04, 2025, check with your bank to see if it has been received." There's also a note saying "For refund information, please continue to check here, or use our free mobile app, IRS2Go. Updates to refund status are made no more than once a day." Will Liberty Tax be able to get it deposited in their account instead of sending me a check? Has anyone dealt with this before? The refund was approved but now I'm confused about where it's actually going. I thought Liberty would take their preparation fees and give me what's left, but I'm concerned because the IRS is saying it's going to a bank account, and I don't have one. Did Liberty set up some kind of temporary account to receive my refund?

Oliver Weber

You can actually track the exact details of your refund by downloading your transcript from irs.gov. It'll show exactly what account number it's going to. The transcript has way more info than the where's my refund tool.

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Mateo Lopez

I tried but couldn't figure out how to read all those codes and numbers. So confusing!

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Oliver Weber

Yeah it's like trying to read hieroglyphics 😂 That's why I started using taxr.ai - you just upload your transcript and it explains everything in normal human language. Saved me hours of googling random IRS codes!

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17d

FireflyDreams

Same thing happened to my sister last month. Liberty Tax set up a temporary account, but they never told her when the money came in! She had to physically go to the office and demand her refund. They had received it 2 weeks earlier and 'forgot' to call her. Make sure you stay on top of them!!!

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Natasha Kuznetsova

That's sketchy AF. They probably were hoping to keep the money if she never followed up.

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17d

Mateo Lopez

That's concerning... I'll definitely keep checking in with them regularly. Thanks for the warning!

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17d

Nia Johnson

Ask both preparers to walk you through their calculations. One of them is either missing something major or deliberately inflating your refund. The tax code is complex but not THAT subjective. Sounds like the second preparer might be claiming credits or deductions you don't actually qualify for, which could lead to an audit.

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CyberNinja

omg i had the literally same issue last year!!! first place said i owed $1800 and second place said i was getting back $4700. turns out first place forgot to enter my student loan interest and child tax credit, and second place was claiming some shady home office deduction i didnt qualify for. ended up using taxr.ai after seeing it reccomended here and it showed me exactly how to file correctly. got a legit $2300 refund without any sketchy stuff.

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Sofia Rodriguez

I'm having the exact same issue! Filed Feb 20, got my NY state refund March 8, but federal still says processing. Can't see my transcript either. Starting to get worried since I have bills due soon. Let me know if you get any updates!

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PixelPrincess

Will do! Glad to know I'm not the only one experiencing this at least.

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17d

Dmitry Ivanov

The transcript thing is normal. They only generate after processing starts. For first time filers or if you had identity theft issues in the past, it can take longer too.

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Emma Johnson

from my own experience with amending, what ur tax preparer told u is accurate. the 977 code is just confirmation they got ur amendment. I still got my original refund about 3.5 weeks after filing, even though I amended like 10 days after filing. the amendment itself took forever tho (like 4 months).

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Ravi Patel

Have you tried calling the IRS directly? You can ask them specifically about your original refund status. Last time I was in this situation I finally broke down and called. Took forever to get through but the agent confirmed my original refund was still processing normally despite the amendment.

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Astrid Bergström

Try Claimyr.com - it's the only way I was able to actually get through to a human at the IRS. They got me connected to an agent who pulled up my transcript and explained everything. Gave me total peace of mind about my refund situation. Talking to someone who could actually see my file was exactly what I needed.

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17d

Klaus Schmidt

Thanks for the suggestion! Might try that if I don't see any movement in the next week or so.

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17d

TurboTax confirmed my 2023 tax filing was accepted, but IRS transcript shows "RETURN NOT PRESENT" despite listing Head of Household status - What happened to my refund?

I e-filed my 2023 taxes through TurboTax in early December 2024. I got the confirmation email from TurboTax saying it was accepted by the IRS. It's now March 2025 and I'm still waiting on my refund. I checked my transcript today and I'm so confused by what I'm seeing. At the top of my transcript it shows: ACCRUED INTEREST: 0.00 AS OF: Mar. 11, 2025 ACCRUED PENALTY: 0.00 AS OF: Mar. 11, 2025 ACCOUNT BALANCE PLUS ACCRUALS (this is not a payoff amount): 0.00 Under the "INFORMATION FROM THE RETURN OR AS ADJUSTED" section, it shows: EXEMPTIONS: 00 FILING STATUS: Head of Household ADJUSTED GROSS INCOME: [blank] TAXABLE INCOME: [blank] TAX PER RETURN: [blank] SE TAXABLE INCOME TAXPAYER: [blank] SE TAXABLE INCOME SPOUSE: [blank] TOTAL SELF EMPLOYMENT TAX: [blank] But then at the bottom it literally says "RETURN NOT PRESENT FOR THIS ACCOUNT" And under the TRANSACTIONS section it just says: CODE EXPLANATION OF TRANSACTION CYCLE DATE AMOUNT No tax return filed This Product Contains Sensitive Taxpayer Data Has anyone seen this before? I don't understand how it can show my filing status as Head of Household but then say no return was filed. Does this mean my return got lost somehow after TurboTax submitted it? I've tried calling the IRS multiple times but I can never get through to a human. I really needed this refund and now I'm worried I'll have to start all over. Should I file again? Will that make things worse? I'm so frustrated and confused.

Yuki Tanaka

I actually just went through this with my SO's taxes. Turns out TurboTax had a system glitch where returns showed as "accepted" on their end but never actually transmitted to the IRS. We had to re-file completely. Check with TurboTax and specifically ask if there were any transmission issues around the time you filed.

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Esmeralda Gómez

Wait wait wait I'm confused. You're saying you filed your 2023 taxes in December 2024? You do realize that was way after the deadline right?

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Hugh Intensity

I had an extension until October 15th, but I was dealing with a family emergency so I filed a bit late. Since I'm owed a refund there's no penalty, I just had to wait longer to get my money.

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17d

Esmeralda Gómez

Ah ok that makes sense. Sorry to hear about the family emergency. Hope you get this sorted soon.

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17d

Reginald Blackwell

have u checked ur bank account info on the return? my friend thought he was waiting for his but he had typed one digit wrong in his account number 🤦‍♂️

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Dyllan Nantx

I double-checked it and the routing/account numbers are correct. Good thought though!

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17d

Aria Khan

California tax board is a disaster this year. Took them 11 weeks to process mine. No explanation given. My theory is they're holding onto refunds to earn interest on the money as long as possible lol

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Sunny Wang

Not sure that's how it works but ok

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17d

Everett Tutum

the government always finds ways to make money off people. wake up. 👀

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17d

Fernanda Marquez

Pro tip: NEVER do the "get refund 5 days early" with TurboTax or any other tax service. They use a third party bank that sometimes causes issues. Always just do normal direct deposit straight from IRS to your bank.

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Kendrick Webb

Learned this the hard way 🤦‍♂️ never again

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17d

Hattie Carson

I did the early option with TT this year and it worked perfectly. Got my money 4 days before the DDD with no issues. Guess it depends on your situation.

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17d

Destiny Bryant

i got my DDD for 3/15 but it showed up on 3/14. I bank with a different credit union tho. You should def check your transcript to make sure nothing strange happened.

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