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theres a secret number to call the IRS that actually works. i got through in 15 minutes. call 800-829-0582 and use extension 652. you're welcome.
This doesn't work anymore. They caught on and now this extension is just as bad as all the others. I tried yesterday and got the "call back later" message 5 times.
I've had better luck with claimyr.com - they navigate the IRS phone system and call you when they get an agent. Saved me hours of frustration.
I'm going through the exact same thing! Filed January 30th, got accepted same day, and now I've got a 570 code with a March processing date. It's so stressful when you're counting on that money. From what I've been reading here, it sounds like the dates on the transcript don't really mean much - they're just administrative placeholders. The good news is that most people seem to be getting their refunds resolved within 3-4 weeks even with the 570 code. I'm trying to stop checking my transcript daily because it's driving me crazy, but it's so hard! Hang in there - sounds like we're both in the same boat and just have to wait it out.
Just wanted to add that the W-7 ITIN process has changed a bit recently. The IRS is now being more strict about documentation verification. Sometimes one of those letters might be about acceptable ID verification methods if they couldn't verify from what you submitted initially. My brother got two letters - one was notification that they received his application, and the other (which came the same day) was a request for additional documentation. He almost missed the request because he assumed both letters were the same thing.
I went through this exact situation two years ago! Got two IRS letters while traveling abroad and was stressed about what they contained. Based on my experience and what others have shared here, you're likely looking at one letter with your actual ITIN assignment and another with instructions or confirmation. Here's what I'd recommend: Have your mail service scan at least one of the letters to see if there's any urgent action required. The privacy concern is understandable, but missing a potential 30-45 day deadline for additional documentation would be much worse than the temporary privacy risk. In my case, both letters were good news - ITIN approved and usage instructions. But I've heard of cases where one letter requests additional docs with a strict deadline. Since you're filing jointly as a nonresident alien spouse situation (same as mine was), these letters are probably routine processing communications, but better safe than sorry when you're stuck overseas. If you do get the scans and they're confusing, the AI tools others mentioned here like taxr.ai could help interpret the IRS language quickly without another privacy concern since you'd already have the digital copies.
Have you checked your mail carefully? They might have sent you a letter requesting additional information. My brother had his refund delayed for 9 months because they sent a verification letter that got lost in the mail, and he never knew they needed something from him until he finally got through to someone on the phone.
This happened to me too! The IRS sent a letter to my old address even though I had updated my address when I filed. I only found out when I finally got through to an agent. By that point I'd been waiting for 6 months.
I went through almost the exact same situation last year - filed in March and didn't get my refund until the following January! After months of the generic "being processed" message, I finally called and discovered my return had been selected for identity verification. They had sent multiple letters to verify it was really me, but I never received a single one due to mail issues. The key is definitely calling them directly, even though it's a nightmare to get through. When I finally reached an agent, they were able to see all the notes on my account and exactly what was needed. In my case, I had to verify my identity online through their ID.me system and provide additional documentation. One tip: if you do call, ask them to check if there are any undelivered notices on your account. They can resend letters or sometimes handle verification over the phone. Also, make sure they have your current address - even if you think they do, double-check because sometimes returns get processed with old address information. Don't give up! That $6200 is yours and worth the hassle of getting through to them.
This is really helpful - thank you for sharing your experience! The identity verification thing makes sense, especially with such a large refund amount. I'm definitely going to try calling them this week. Did you have to wait on hold for hours when you finally got through, or did you have any tricks for getting connected faster?
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Javier Mendoza
Anyone else think its ridiculous that we have to jump through all these hoops just to pay our taxes? The system is broken af š¤”
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Emma Thompson
ā¢Preach! š Its like they make it difficult on purpose
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Malik Davis
ā¢Careful, don't give them any ideas lol
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Esteban Tate
I feel your pain! I went through the same nightmare last year with my 4883C letter. Here's what finally worked for me: I called the practitioner priority line (1-866-860-4259) instead of the regular taxpayer line. You're supposed to be a tax professional to use it, but they don't really verify and the wait times are way shorter. Also, try calling around 2-3 PM on weekdays - seems to be a sweet spot when call volume drops. Don't give up, you'll get through eventually! šŖ
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