IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Paolo Conti

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PSA: Always keep ur social security card updated folks! learned this the hard way lol

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Taylor To

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Another thing to check - if you've recently moved, make sure your address matches what the IRS has on file. Sometimes address mismatches can trigger name/SSN verification issues too. You can verify your address with the IRS by calling their automated line at 1-800-829-1040. Also, if you're using tax software, try filing again with your full legal name exactly as it appears on your SS card - character for character, including any punctuation.

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Ben Cooper

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Has anyone actually had the IRS reject their return because of a missing W-2? My sister had this happen last year and the IRS just processed her return normally without ever asking for the W-2. They already had the info from her employer.

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Naila Gordon

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In my experience as a tax preparer, it varies. Sometimes they process it without issue if the numbers match their records. Other times they'll hold the refund and request verification. It really depends on their current processing procedures and whether anything else on the return raises flags.

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PixelPioneer

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Don't stress too much about this! I had almost the exact same thing happen to me two years ago - mailed my return and then found my W-2 sitting on my desk a week later. I was convinced I was going to get audited or something. What ended up happening was the IRS processed my return normally and I got my refund about 6 weeks later without them ever asking for the W-2. Turns out they already had all the wage information from my employer electronically, so when they cross-referenced everything, it all matched up. The key thing is that the information you put on your tax return needs to match what your employer reported to the IRS. As long as those numbers are consistent, you'll probably be fine. If there's a discrepancy, that's when they'll send you a notice asking for documentation. I'd recommend just waiting it out rather than proactively sending anything. The IRS gets millions of returns and they have pretty efficient systems for handling these situations. If they need the physical W-2 from you, they'll let you know!

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Ethan Moore

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Thanks for sharing your experience! That's really reassuring to hear. I've been losing sleep over this for the past few days thinking I completely messed up my taxes. It makes sense that they already have the electronic records from employers - I guess I was overthinking how big of a deal this actually is. I'll try to relax and just wait to see what happens rather than panicking and potentially making things worse by filing unnecessary amendments.

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From my experience with SBTPG last week: β€’ Filed through TurboTax on February 1st β€’ IRS approved with DDD of February 21st β€’ SBTPG received funds on February 20th β€’ Money appeared in my bank account February 20th evening β€’ SBTPG website STILL shows "awaiting funds" even though I already have my money Their system is definitely processing refunds, but their tracking portal is completely out of sync with actual status. I'd trust your bank account more than their website.

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Grace Lee

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I can confirm what others are saying about SBTPG's processing timeline. As someone who's been through this process multiple years, here's what I've observed: SBTPG typically receives your refund from the IRS 1-2 days before your official DDD, then processes it within 12-24 hours. The "early deposit" you're seeing isn't actually SBTPG releasing early - it's your receiving bank making funds available as soon as they detect the incoming transfer. Regarding the portal issues, this is unfortunately normal during peak season. SBTPG's website becomes virtually unusable from mid-February through March due to traffic overload. I've had better luck checking very early morning (around 5-6 AM EST) when fewer people are online. My advice: Don't stress about the portal status. If your transcript shows a DDD and TurboTax confirms SBTPG is processing, your refund is likely moving through the system normally. The disconnect between their website status and actual processing is a known issue that happens every tax season. For peace of mind, you might want to contact your bank directly - they can often see pending deposits before they're officially released to your account.

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Zoe Stavros

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Has anyone dealt with the California Franchise Tax Board in a situation like this? I had a similar issue last year, and while I resolved the federal part, the state side was a whole separate nightmare.

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Jamal Harris

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California actually has a taxpayer advocate service specifically for this. Call 916-845-4775. They were surprisingly helpful for me when I had issues with my preparer. The state has different procedures than the IRS, so definitely address both separately.

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Ava Williams

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I went through something very similar two years ago when my preparer was caught in a scheme affecting dozens of clients. Here's what I learned that might help: Document EVERYTHING from now on. Create a timeline of your relationship with this preparer - when you started using them, what documents you provided, any red flags you might have missed. This becomes crucial evidence that you were acting in good faith. Contact the IRS Taxpayer Advocate Service (1-877-777-4778) - they have special procedures for victims of preparer fraud. They can sometimes pause collection activities while you sort things out and may expedite your case review. Don't ignore the audit notice deadline, but you can request an extension by calling the number on the notice. Explain your situation - they're usually understanding when there's documented preparer fraud involved. One thing that really helped me was getting a "verification of non-filing" letter from the IRS for the tax year in question, which shows what they have on file versus what was actually submitted. Sometimes fraudulent preparers file completely different returns than what they show you. The good news is that victims of preparer fraud often qualify for penalty relief, and the IRS has gotten better at handling these cases. It's stressful, but you're not automatically liable for everything just because it was filed under your name.

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Ryder Ross

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This is incredibly helpful - thank you for sharing your experience! I had no idea about the "verification of non-filing" letter. That sounds like it could be a game-changer for understanding what was actually submitted versus what I thought was filed. Quick question - when you contacted the Taxpayer Advocate Service, did they assign you a specific advocate to work with throughout the process? And roughly how long did it take from when you first contacted them until you had some resolution? I'm trying to get a sense of the timeline I might be looking at. Also, you mentioned creating a timeline of red flags - I keep beating myself up thinking I should have known something was wrong. It's reassuring to hear that the IRS recognizes people can be victims in these situations.

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Olivia Garcia

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Here's what happens step by step: 1. IRS approves your refund (WMR shows approved) 2. IRS initiates ACH transfer to SBTPG (WMR shows sent) 3. SBTPG receives funds (can take 1-2 business days) 4. SBTPG deducts any fees you owe 5. SBTPG initiates transfer to your bank 6. Your bank processes the deposit (another 1-2 days) The whole process typically takes 2-4 business days from WMR update to money in your account. Banking cutoff times matter too - transfers initiated after 2pm often count as next-day transactions.

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I went through this exact same situation just two weeks ago! My WMR updated on a Wednesday showing "sent" but SBTPG portal showed nothing for almost 48 hours. I was getting really worried since I'm still learning how the US tax system works. Turns out it's completely normal - the systems just don't sync in real time. The money actually hit my bank account on Friday morning, even though SBTPG portal didn't update until Friday afternoon. My advice is to check your actual bank account too, not just the SBTPG portal, since sometimes the money arrives before their system updates. The waiting is nerve-wracking but seems to be part of the process here.

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